Maryfield West Nursing Home

31 Queens Road, Aberdeen AB15 4ZN
Submit a Review
9.8 59 Reviews
  • Maryfield West Nursing Home, Aberdeen
Maryfield West Nursing Home in the west end of Aberdeen, close to the city centre, provides high-quality nursing, residential, dementia and respite care. The passionate and skilled team offers personalised care to each resident to ensure their needs and preferences are catered for.

The care is complemented by quality recreation, varied activities and high-quality meals. Each of the 25 bedrooms, spread across three floors, comes fully equipped with en-suite bathrooms.

Maryfield West provides residents with a place to call home, where they can relax and socialise while being cared for according to their every need.

Care Provided by Maryfield West Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Diana Toneva (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Maryfield West Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,900 – £1,950
    • Self-Funded Residential Dementia Care £1,900 – £1,950
    • Self-Funded Nursing Care £1,900 – £1,950
    • Self-Funded Nursing Dementia Care £1,900 – £1,950
    • RESPITE Self-Funded Residential Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,650
    • RESPITE Self-Funded Nursing Care £1,600 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,650
  • (these prices are only a guideline, please contact Maryfield West Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Maryfield West Nursing Home Reviews (59)

Total of 59, showing 21-40
9.8

Maryfield West Nursing Home has a Review Score of 9.8 (9.843) out of 10, based on 22 reviews in the last 2 years. Over all time Maryfield West Nursing Home has 59 reviews.

Overall Experience

  • 52
  • 7
  • 0
  • 0
  • 0

Date Published

59
6
13
22
37
Overall Experience  Overall Experience 5.0 out of 5

The care shown to my grandmother is above and beyond. It is so sad seeing her living her final years away from her home and family, but due to her dementia, we can’t provide the care she needs, and the staff at Maryfield are the closest thing to family care. They are positive, caring and friendly. The
staff make a care home; everything else comes second, and knowing your loved one is being genuinely cared for is the most important element.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely review. It means a lot to us, and we will continue to work to the best of our ability to provide the best care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I never thought my mum would settle in another care home after her last one was closed down. But she has settled in really well and the staff, in every capacity, are caring, kind and friendly but professional at all times.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely review. We truly appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted by a friendly, professional team. My friend is treated so well and cared for by exceptional staff. The carers and nurses are A+. Management and reception are lovely. The food is amazing and my friend eats very well. The place is very clean and tidy. You should all be very proud of
your work, I cannot thank you all enough.

Reply from Kristin JacksonBrown, Regional Director at Maryfield West Nursing Home

Thank you for taking the time to leave this lovely review, the team really appreciate your feedback and we are delighted that your friend is happy at Maryfield.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Care for my mum by the carers at Maryfield West is excellent. She is happy and content in her surroundings and given the support she needs when she requires it. The staff are all very welcoming when you go to visit.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Many thanks for the review you have left for Maryfield West. We are happy to know that we are welcoming and that Mum is happy and content in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the high standard of care provided at Maryfield West Nursing Home. The staff are caring and attentive to my mum, and friendly and welcoming to family and friends who visit. There are varied activities on offer every day and it is especially nice to see photos of participation
in them. It is reassuring to know my mum is happy and being so well looked after. I would not hesitate to recommend the home to others.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for taking the time to review Maryfield West. We will ensure that your very kind words are passed onto the team and are so glad to hear that you would recommend the home due to the high standards of care and friendly, welcoming atmosphere within the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I am so grateful for the respite place given to my wife whose mental confusion was impossible to manage at home. The staff have been able to do things like inducing her to eat, take medication and see to personal care, all in a most professional way. Above all they have been kind to me, enabling me
to, at last, give up daily responsibility. My wife is withdrawn and frequently unresponsive and uncooperative, but they persevere nonetheless. I wish she could appreciate the care given to her, but I certainly do!

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your kind review. We are pleased to know that you have found the team kind and professional at all times. Your kind words will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am very assured that my mum is so well cared for in Maryfield Nursing Home.
All the staff are very polite and professional having the interests of my mum and all the residents at the heart of their tasks.
I have to say they have all made me feel relaxed during the last 2 years of the pandemic with
the knowledge that Mum was so well looked after in care, nursing, medication, excellent food and activities, ensuring all major events are celebrated. Rooms and facilities are excellent with the bonus of a superb garden to sit out in for fresh air.
Also after the lockdowns, they are taken on visits in the minibus, also being taken to the local coffee shops.
I am extremely happy with the support given to my mum each day and night.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your feedback about Maryfield West. It is always great to hear that you find that the staff are always polite and professional. We are glad to hear that Mum has been taking every opportunity to enjoy the garden and visits out on the minibus.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very friendly welcoming staff. Go out of their way to get you anything you need. It's really nice that they all call me by my name and they all say hello to me no matter how busy they are. Would recommend the home to everybody.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your lovely review regarding the team at Maryfield West. We are happy to hear that you feel our team are supportive when you visit and will ensure that this is fed back to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The overall care my wife receives from the staff is very good she always appears to be happy and, looking at photos of all the recent trips and activities, she always appears to have a great time. I can't praise the staff enough for the care and attention she receives.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

We are very glad to hear that your wife appears to enjoy all of the activities at Maryfield West and that you are a part of our social media journey. I will pass on your kind words to our staff team. Keep a lookout for the Mad Hatters Tea Party at the end of the week!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care my great aunt received at Maryfield West was very good. Staff are friendly and very caring and there is always lots of activities happening. Reassuring when your loved one is in a care home to know they are happy and well looked after.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for the wonderful review and for taking the time to share your feedback about Maryfield West. We are so glad that you feel your great aunt is very well cared for and enjoys the activities out with the home. I will ensure that all of your positive feedback is relayed to the staff team who will continue to maintain a welcoming and caring environment at Maryfield West.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Maryfield West Nursing Home Aberdeen on the 20th September 2021 due to a change in his care needs. Since then I have spoken to several members of staff both on the telephone and in person about my brother's current care needs. They have been extremely kind and helpful and
very informative and I feel completely reassured about the standard of care my brother is receiving and how I can support this with the help and advice of all staff involved with my brothers care. All staff I have encountered have been professional, caring, kind, helpful and have reassured me that the transition to this care facility for my brother is the best that can be found for him in Aberdeen.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for taking the time to leave a review for Maryfield West and for your positive comments. It is a testament to the team at Maryfield West that you feel that all staff exhibit great care and compassion for your Brother. We are delighted to know that you have felt well supported during this transition.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff and Manager at Maryfield do a great job, my uncle is well cared for by staff who are friendly and provide a high standard of care. The home is very clean and feels very homely. We are very happy, as a family.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your lovely feedback about Maryfield West. I have been in the home for a short period of time as Manager and echo your comments regarding the friendliness and professionalism of all staff. I am glad to hear that you feel your uncle is well cared for and happy in the home and will pass on your positive feedback to all of the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My grandma is very happy living at Maryfield, she likes the staff and is well looked after. The food is very good and they always have lovely cakes and treats. Lots of activities are available and enthusiastic staff, to keep things interesting.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for taking the time to leave a review for Maryfield West. We are very happy to hear that you feel your Grandma is well looked after by the staff team. I will ensure that your positive feedback regarding the cakes and treats is fed back to our Chefs who pride themselves in producing a nutritious and well presented menu


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My great aunt is very well cared for and she is very happy, the staff are all lovely and helpful. Nice homely environment, welcoming to visitors and lots of activities for the residents. We are very happy with Maryfield West and would recommend to others.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for the wonderful review and for taking the time to share your feedback about Maryfield West. We are so glad that you feel your Great Aunt is very well cared for and happy. I will ensure that all of your positive feedback is relayed to the staff team who will continue to maintain a welcoming and homely environment at Maryfield West.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt is very well cared for at Maryfield West, the staff are very caring and kind. Plenty of activities and lovely food! The team did an incredible job of keeping people safe through the pandemic. Highly recommend.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your positive comments about Maryfield West. We are delighted to hear that you feel our staff are 'caring and kind'. Our team will be very happy to hear your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff at Maryfield West are exceptional, providing a cheerful welcome to visitors. I have no concerns about my mum's welfare because I know she is very well cared for. They have coped admirably during the pandemic and genuinely care for their residents.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your comments about Maryfield West. The staff at Maryfield West pride themselves in the care they deliver to our residents and will appreciate your thoughtful feedback


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum had to move into Maryfield West Nursing Home in February 2021. The home was extremely helpful, sending staff to her house to help move furniture and other personal belongings into her room in advance of her arrival. Although visiting has been limited by Covid-19 rules I feel that the home has done
as much as it can to help settle her in during a very difficult time. Staff have exhibited great care and compassion for Mum. Mum has to have a gluten and soya free diet and the management and chef have been very attentive and careful in ensuring she has this.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for taking the time to leave a review for Maryfield West and your positive comments. It is a testament to the team at Maryfield West that you feel that all staff exhibit great care and compassion for your mum. Covid-19 has been a very difficult time for all family members but especially when choosing long term care for a loved one. So, we are delighted to know that you have all felt well supported during this transition.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum receives excellent care, all of the staff are lovely, very helpful, always kind and caring. Maryfield West Nursing Home is extremely clean. There's always a lovely and welcoming atmosphere. Brilliant activities programme with excellent variety. All of the residents are encouraged to join in with
the activities and celebrations. Lovely garden with a summerhouse, we enjoy our visits with mum sitting in the garden on a sunny day. A very kind and caring home, mum is very happy.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your feedback about Maryfield West. It is always great to hear that you find that the home always has a welcoming and lovely atmosphere. We have all been taking every opportunity to enjoy the garden in this wonderful weather and glad to know that this enhances your outdoor visits with Mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My granny has been really well looked after and the staff are always helpful and friendly. Maryfield did an incredible job managing covid risks throughout the pandemic. The home does a wide variety of excellent activities for all the residents, even we were jealous of the animals they got to meet.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your positive comments. We are very glad to hear that yourself and Granny have found the staff to always be helpful and friendly during such a difficult time for all. Our activities coordinator is a testament to the home and will be grateful for your excellent feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy living at Maryfield West, staff are very caring and listen to what my friend wants. It feels very homely and is always very clean. There are plenty of activities and the food is fantastic.

Reply from Angela Henderson, Manager at Maryfield West Nursing Home

Thank you for your positive comments about Maryfield West and that you find the home, homely. Your comments will be passed onto the team who will be happy to hear your great feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Maryfield West Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Maryfield West Nursing Home is calculated as follows: ( (217 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 255 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maryfield West Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Oct 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Diana

Diana Toneva

Job Title: Home Manager

Joined: 2023

Hello, my name is Diana. I joined the team at Maryfield West in February 2023 and I really enjoy working here I believe we are on this journey together


Mihai

Mihai Stancalie

Job Title: RGN

Joined: 2018

Hi, I'm Mihai. I have worked at Maryfield West for 4 years. This is a great environment to work in and the team is so welcoming, making staff, residents and relatives feel special.
When I am not working, I spend time with my family, going away on trips, PS4 and general home DIY


Jane

Jane Marshall

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jane and I am the home administrator. I love working with the elderly.


Michael

Michael Robertson

Job Title: Head chef

Joined: 2019

My name is Michael, I am the head cook at Maryfield West Care Home. I love home baking. I have worked in the home for four years.


Ryan

Ryan Pirie

Job Title: Maintenance Operative

Joined: 2022

Hello, my name is Ryan. I love working in this home because the staff is friendly and the residents are lovely.


Evelina

Evelina Mertz

Job Title: Activity co ordinator

Joined: 2017

Hello, my name is Evelina. I have worked in the home as an activity coordinator for 5 years. Before this, I was a carer. My motto is " bring a smile every day".


Michelle

Michelle Johnston

Job Title: Domestic assistant

Joined: 2023

My name is Michelle, I joined the team at Maryfield West 4 months ago and I really enjoy working in the home. The residents are great and the staff is very friendly and happy.