Persley Castle Nursing Home

Mugiemoss Road, Bucksburn, Aberdeen AB21 9XU
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9.6 41 Reviews
  • Persley Castle Nursing Home, Aberdeen
Persley Castle Nursing Home has been purpose-built in scenic and historic grounds to provide skilled elderly and residential care, as well as being an ideal accommodation for people with learning and physical disabilities.

Residents enjoy beautiful surroundings, with a choice of places to relax and socialise within the home itself, and nutritious food menus and many hobbies and activities to choose from.

Group activities arranged by the home includes a monthly newsletter, arts and crafts, and musical events, together with outings to local attractions.

Care Provided by Persley Castle Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachael Hope (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Funding & Fees Guide for Persley Castle Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,750
    • Self-Funded Residential Dementia Care £1,400 – £1,750
    • Self-Funded Nursing Care £1,400 – £1,750
    • Self-Funded Nursing Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Nursing Care £1,400 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,750
  • (these prices are only a guideline, please contact Persley Castle Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Persley Castle Nursing Home Reviews (41)

Total of 41, showing 1-20
9.6

Persley Castle Nursing Home has a Review Score of 9.6 (9.643) out of 10, based on 12 reviews in the last 2 years. Over all time Persley Castle Nursing Home has 41 reviews.

Overall Experience

  • 31
  • 9
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Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved in we haven't encountered any issues. The home is clean, tidy and the staff are always visible and friendly.
Mum is well cared for, her health is monitored closely and always lots of activities to get involved in.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mum gets at Perslay Castle. Very clean and the staff do a great job. They are all very friendly and always on the go. Every time I'm in, I'm offered tea or coffee, my mum likes her cigarette and she gets out for one so it makes her happy.

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Overall Experience  Overall Experience 5.0 out of 5

Persley is such a lovely, homely environment. My mother is very happy and well looked after. The staff do so much with the residents, always activities going on and they always pull out the stops when doing special events. I can't thank the staff enough for the care and compassion they provide.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy here, she has been a resident for nearly 4 years and is thriving in the happy and inclusive environment. There are regular activities and outings which she really enjoys. The meals are varied and nutritious as well.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

We're delighted to hear how well your mum is doing at Persley Castle, it's always got such a wonderful atmosphere. Best wishes, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

The home is run in a very professional manner with staff who care for the patients in a compassionate way. Mum is not really able to participate in all the home activities but is still encouraged to join where she can. Overall as a family we are more than happy with the level of care provided.

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Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident of Persley Castle for 10 months. It was a rocky start and over this period there has been a change in management and staff
Resulting in a very visible improvement, especially in activities and entertainment.
Mum is very well looked after; she is always clean and relatively
happy within herself certainly wouldn’t be the easiest to care for. Mum's dementia means that she struggles to join in with some activities, but this doesn't deter the staff from including her, which we as a family appreciate. Happy enough with her care.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we were hesitant about putting our mum into residential care, but Mum’s experience has been a very positive one.
We have seen a great change in Mum, she is so happy, has plenty of company, very well looked after and is no longer bored and lonely.
She is treated as an individual rather
than just a number and has made many friends.
She likes getting involved in all the activities and outings.
We are confident that we have made the best choice in Persley castle care home.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for your lovely review, we're so glad your mum has settled and you and your family are happy. Thank you again and very best wishes, Renaissance Care.


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Overall Experience  Overall Experience 1.0 out of 5

Our mum lived here from January to September 2023, appalling lack of end-of-life care standards, and poor pain control awareness. This service should not be allowed to be in a position to offer end-of-life care.
My mum suffered immensely as a result of poor knowledge and a lack of compassion.
As
a result, my whole family were left traumatised by my mum's high level of pain and discomfort during her last week of life, end-of-life care should and need not ever be like mum's was.
Reported to the care inspector and complaints upheld, big improvements need to be made and monitored.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

We are deeply sorry to hear of your family’s experience at Persley Castle. This does not reflect the high standards of compassionate care that we aim to achieve in our homes and we are disappointed we fell short in this instance.
We have taken immediate action to implement major changes in the home to rectify the areas of concern and meet the recommendations set out by the Care Inspectorate.
Our senior operations team is fully involved in supporting these improvements and we are committed to ensuring every family and resident at Persley Castle feels respected, valued, and cared for.
We apologise for the distress your family experienced and would be happy to discuss these recent changes with you should you wish to do so.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this care home in any way.
Mum has been here for a few months now and settled very well.
The staff can not do enough, everyone is so helpful and will assist with anything that you ask them to.
Would recommend this care home to anyone.
They do so much with the residents within the care
home, especially all the lovely events that take place.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for leaving your lovely review. We're really glad to hear your mum is settling in well and enjoying the activities at the home, the team are very creative in their approach to lifestyle events. Thanks again and very best wished, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

Our family was very apprehensive about putting our mum into care but we could never have guessed how brilliant the staff at Persley would be. When she moved into Persley Castle it was thought that she may only have weeks or months left at best, but due to the care and attention of the staff, we had
a lovely two and a half years with her. We would like to give special thanks to staff. The care, patience and compassion they displayed to our mum up to the time of her passing was second to none, and we will always be truly grateful to them. We would also like to thank all the other staff members who unfortunately we did not know by name. If we were asked to give the staff marks out 10, every one of them would be a 20. They really embody the word care, the staff should be cherished, encouraged and truly appreciated for their efforts. We will be forever grateful for what they did for our family.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you very much for your review. We're so glad your mum was happy during her time at Persley Castle and that we were able to care for her so wonderfully during her later years. Thank you for all your support, we wish you and your family our very best wishes for the future. Kr, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

Although my father was a resident for a short time, he was very well cared for with dignity and respect. The staff were very welcoming and the care home had a lovely, warm homely feeling when you were there. My father was very happy while he was there, when he arrived he was very stressed and the staff
soon reassured him that he was safe. I can’t thank the staff enough for the compassionate care they provide.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you very much for your lovely review and we're so glad to hear how happy your father was at Persley Castle - our people there truly are wonderful. Thank you and very best wishes, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Persley Castle for 10 months. As soon as you enter the hallway you are met with a most warm and friendly atmosphere. During the whole time, the care and compassion shown have been outstanding.
I have nothing but praise for all the staff and really appreciate all the care that
my husband is given. I would have no hesitation in recommending Persley Castle to anyone. Thank you all.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you very much for your review, we're so happy to hear how happy you and your family are with your time spent at Persley Castle.
Very best wishes from Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Persley Castle in June 2022 after a very stressful couple of months in hospital and rehab due to covid resulting in a rapid decline of his Alzheimers. He very quickly settled in at Persley thanks to the amazing staff. We were all apprehensive about him moving to a care home but we
could not have hoped for better care. The staff are very friendly, attentive and caring. We have had no concerns about his care there, it could not be better. He is always treated with dignity and respect. The home is always very clean and well-presented and the regular decorations for special occasions are a lovely touch. I would highly recommend Persley.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for your lovely review. We're delighted that your dad has settled well into Persley Castle and this has had such a positive effect for the whole family. Very best wishes, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Persley Castle Nursing Home in January of this year and is very happy. She enjoys all of the meals and snacks provided and also loves the activities and trips out on the minibus. There always seems to be something happening to keep the residents busy and happy. Whenever I visit I always
feel very welcome.
I have found that the care provided is exceptional and the management and staff are very cheery, caring and compassionate. Mum was in hospital for quite some time before moving to Persley and her health and general well-being has improved significantly over a short period of time. Persley Castle is decorated very homely and is spotlessly clean both in her room and throughout the common areas. The garden areas are also very nice. I really struggled with the decision to place my mum in a care home but I feel that Persley Castle staff have put my mind completely at ease as I know she is being very well cared for and I cannot thank you all enough.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for you review and kind words. We're so glad to hear of the positive benefits you and your mother have experienced since the move to Persley Castle, we're very happy to be supporting her quality of life. Thank you again, Renaissance Care


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Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my mother-in-law, who has been a resident at Persley Castle for two months. I am so pleased with every aspect of the care home. Life is so much more relaxed for us now, knowing she is safe and in excellent, caring hands.
I would highly recommend this facility for its excellent service.
Thank you so much.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for taking the time to leave a review. We're so glad to hear that you and your family are enjoying real quality time now your mother-in-law is at Persley Castle, it's so important for everyone's health and wellbeing. Very best wishes, Renaissance Care.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Persley Castle Nursing Home last September, I have nothing but praise for all staff who look after mum, management, nursing, cooks, cleaners, laundry and activity staff.
Mum is looked after really well, all her needs are met, she's always clean and well dressed.
All the events that
are planned for residents and family are superb.
I really appreciate all the care that mum is given.

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Overall Experience  Overall Experience 5.0 out of 5

My father, although only a resident for a short time, was looked after really well in all aspects of care. So refreshing to meet so many caring and efficient staff. A pleasure and comfort to know that my father was being so well looked after. Most definitely recommended Persley Castle Nursing Home.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you for taking the time to leave your lovely review.
Very best wishes, Renaissance Care


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Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Persley Castle last November, the management and staff are just lovely, welcoming and friendly. They are open and transparent in their communication.
The home is clean and tidy.
Within the first month, Dad had put on four kilos in weight, which was good.
Dad has settled well and now
feels safe with those who care for him.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after; she is always clean and happy. Mum's dementia means that she struggles to join in with some activities, but this doesn't deter the staff from including her, which we as a family appreciate. I would have no hesitation in recommending Persley Castle, the manager and her
staff to anyone looking for a home for their relative.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Persley Castle since April 2022, and I have nothing but praise for the home and all the staff. All the staff are attentive and caring, always have time for myself when I'm visiting. She is always well-dressed. The home put on themed events, and the food at those are better than at
some restaurants. I would have no hesitation in recommending the home to anyone.

Reply from Kirstene Feenan, Marketing at Persley Castle Nursing Home

Thank you very much for your review. We're delighted that your wife is so happy at Persley Castle, staff at the home are very creative and nurturing, particularly when they have events or celebrate special occasions.
Thanks again, Renaissance Care.


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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Persley Castle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Persley Castle Nursing Home is calculated as follows: ( (116 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 143 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Persley Castle Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Jun 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Persley Castle Nursing Home

What types of Care is Persley Castle Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Persley Castle Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Persley Castle Nursing Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Persley Castle Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Persley Castle Nursing Home to the centre of Aberdeen?

2.6 mile(s) as the crow flies, distance by road may be significantly further.