Riverside

5 Riverside Terrace, Aberdeen AB10 7JD
Submit a Review
8.5 5 Reviews
  • Riverside, Aberdeen
Riverside Care Home is a warm and welcoming place for residents to call home. It is committed to providing the highest standard of care and support.

Riverside Care Home is a warm and sunny property built near the banks of the River Dee. With 42 charming en-suite rooms across three accessible floors, the home is designed to be a place to relax, recharge and call your own.

Staff within the home understand that moving to a care home can be a significant transition, and work hard to create an environment that feels like home. The team of dedicated professionals is committed to providing the highest standard of care and support, tailored to each resident's unique needs.

The home offers a wide range of amenities and social spaces, including serveries, living and dining rooms, and secluded, sunny gardens. The sociable communal areas are perfect for enjoying hobbies and interests with new friends or socialising with family.

Chefs within the home understand the importance of delicious and nutritious food at each mealtime. The skilled culinary team creates fresh, seasonal meals using locally sourced ingredients where possible. Chefs collaborate with dieticians and residents to create an evolving menu that accommodates dietary preferences, restrictions and a variety of tastes and favourites. The home promotes a positive dining experience and encourages sociable moments, however, residents also have the option to dine in-room or invite friends and loved ones to join them for dinner.

The home is particularly known for its friendly and welcoming atmosphere. It creates a loving culture that supports residents, and colleagues, to achieve their incredible each day, no matter how big or how small. The onsite lifestyle and wellbeing lead helps create opportunities for residents to thrive in a personal and tailored way that meets their specific needs and ability.

Show Riverside on the Map

Care Provided by Riverside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michael Culley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995

Funding & Fees Guide for Riverside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,900
    • Self-Funded Residential Dementia Care £1,600 – £1,900
    • Self-Funded Nursing Care £1,600 – £1,900
    • Self-Funded Nursing Dementia Care £1,600 – £1,900
    • RESPITE Self-Funded Residential Care £1,600 – £1,900
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,900
    • RESPITE Self-Funded Nursing Care £1,600 – £1,900
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,900
  • (these prices are only a guideline, please contact Riverside to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Relatives and loved ones to visit at any time at their convenience. Join in on activities, enjoy one-on-one time with your loved one in their room or in the sociable communal areas, and help yourself to refreshments throughout the day. Please note that Riverside have protected mealtimes.


  • Parking

  • Parking is available onsite at the front of the home.


Riverside Reviews (5)

8.5

Riverside has a Review Score of 8.5 (8.468) out of 10, based on 3 reviews in the last 2 years. Over all time Riverside has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
2
3
3
2

Review from F S (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my mother has everything she needs to be happy and comfortable. The staff are very caring and compassionate. I feel very happy that she is well looked after and I have no concerns about her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so happy with the care mum received in Riverside care home. It was a weight off our minds that we did not have to worry about her eating or drinking. She went in having to use her Zimmer, and her mobility increased, she was able to walk unaided. The activities are appropriate, her favourite
being the singing and dancing which she joined in with great enthusiasm. All the staff were so caring. It was the right thing to do for mum and the 10 months she was there made all the difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to this care home for a short time due to illness. We fell in love with Riverside at our initial meeting with the Manager. He was very informative with us, gave us a tour of the building and gave us all the time we needed to ask questions, he was incredibly knowledgeable and he
put us at ease at a difficult time for the family. Unfortunately, my father was only a resident for 2 weeks, however in this short spell the manager and his staff attended to my father's needs with 100% respect, dignity and calmness. All staff members we experienced treated my father as a long-term resident and were very accommodating to us as a family. They met all my father's needs in all his care as well as his nursing needs. The home itself was clean, tidy and very friendly, nothing was too much for any of the staff. Our family have nothing but high ratings for this gorgeous nursing home, it was like a 5* hotel. Thank you to the manager and his lovely experienced team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Grant M (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Riverside for 11 months, during this time he received outstanding care. The Riverside team were attentive, kind and patient. He was cared for in the Gairn Suite, and I would like to give particular thanks to three members of staff, in particular, for all they did for my dad.

Reply from Mike Culley, Home Manager at Riverside

Thank you for taking the time to provide a review. It was our pleasure to support your father.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael G (Son of Resident) published on 10 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was at Riverside for just a few short weeks before he passed away but, in those few weeks, we saw a level of care, kindness and compassion at every turn that was both remarkable and a real comfort to us all, particularly Mum who really struggled in that final period of his decline. The humanity
and tenderness displayed by every member of staff to someone they had so little time to get to know and who could do so little and give so little back in his final days, speaks so highly of everyone at Riverside.


His room was simple, with a lovely view, and provided all that he needed and he never wanted for anything. But what makes all the real difference were his carers - these people are five star and we were never anything other deeply impressed by the heart-warming affection that they universally displayed to both him and us.


We cannot thank the team highly enough and are so pleased that we chose Riverside to make Dad’s final days so comfortable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.5 (8.468)

Overview of Review Score

The Review Score of 8.5 (8.468) out of 10 for Riverside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Riverside is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.607 Points relating to the number of positive Reviews for Riverside is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 3 Positive Reviews ÷ 8.4 = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 21 Aug 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Riverside

What types of Care is Riverside registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Riverside provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Riverside have?

There are 42 Single Rooms.

What are the Facilities & Services at Riverside?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Riverside to the centre of Aberdeen?

1.4 mile(s) as the crow flies, distance by road may be significantly further.