Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
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9.9 104 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.

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Care Provided by Deeside Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Hoffmann (Manager)
  • Admission Criteria
    • Private referrals
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 3

Funding & Fees Guide for Deeside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,100 – £2,400
    • Self-Funded Residential Dementia Care £2,100 – £2,400
    • Self-Funded Nursing Care £2,100 – £2,400
    • Self-Funded Nursing Dementia Care £2,100 – £2,400
    • RESPITE Self-Funded Residential Care £2,100 – £2,400
    • RESPITE Self-Funded Residential Dementia Care £2,100 – £2,400
    • RESPITE Self-Funded Nursing Care £2,100 – £2,400
    • RESPITE Self-Funded Nursing Dementia Care £2,100 – £2,400
  • (these prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.


  • Parking

  • Parking available on site


Deeside Care Home Reviews (104)

Total of 104, showing 61-80
9.9

Deeside Care Home has a Review Score of 9.9 (9.868) out of 10, based on 16 reviews in the last 2 years. Over all time Deeside Care Home has 104 reviews.

Overall Experience

  • 84
  • 17
  • 3
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Date Published

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Review from M G (Wife of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am continually impressed by the welcoming, friendly atmosphere of the home. The staff's priority always appears to be the well-being, comfort and dignity of the residents. The quality of the staff is very high and this is probably due to the excellent leadership particularly from the management.
The hygiene and cleanliness are excellent. Staff always very quick to deal with personal hygiene with high regard for the resident's dignity.

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Review from A H (Relative of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial transaction from residential home to care home was smooth, efficient and hassle-free. Settling in procedure worked well. Senior staff very aware of residents' needs. Outings are enjoyed by the residents as are beautician pampering activities.
More use could be made of/residents encouraged to
use social sitting areas and cinema facilities.
Age-appropriate physically engaging activities would benefit residents, perhaps sourced from volunteers in the local community.

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Review from Ruth B (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While this was not our number 1 choice 3 years ago when we were looking at the home I am so pleased with Deeside Care Home. The staff are great.

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Review from G G (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deeside Care Home has looked after my dad for the last 41/2 years due to him having Alzheimer's. During this time his care has been excellent and I feel confident leaving him in their care. Their approach also supports my Mum and they ensure she is ok when visiting and help her when my dad in is need
of support.

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Review from Anne S (Wife of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the care given to my husband, a resident suffering from dementia, has been excellent. The staff on the ground floor are pleasant, cheerful, friendly and caring, both of the residents and the relatives. I am impressed by the way the staff greet residents by name at all times even passing
in the corridor or just putting laundry away in the room. The low turn over of staff indicates a good management team which keeps the Deeside Care Home a good and happy place.

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Review from Grant F (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service, friendly staff. My father is being well looked after.

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Review from Ally R (Son-in-law of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law spent just over 3 years in Deeside Care Home. The care she received was second to none. The staff were very attentive and treated her as if she were their own relative. When visiting you are always made welcome. Cleanliness is great and I would recommend this home to anyone.

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Review from G T (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home with friendly staff. Residents are well looked after, with good staff/resident ratio. Good range of activities and very good food. All the areas in the home are clean and well kept. The home management is excellent and the receptionist is also welcoming and knowledgeable.

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Review from Rose C (Friend of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the care, commitment and patience of the staff at Deeside Care Home.
I am in to visit my friend fairly regularly and it makes no difference who is on duty, the high standard of care is maintained.
The care home is kept clean and tidy with the rooms being cleaned daily.
Staff
are always available to talk with you should there be any problems and they are dealt with in a timely manner.

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Review from Isabella F (Daughter of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well managed care home.
Deeside Care Home provides excellent care for my father. He has dementia and is 93 years old. The staff are very caring and patient with him and he is very well looked after. The food is homemade and very good. His clothes are always clean and personal care is great.
He is always clean and shaved as he would like to be. Hair is kept cut and tidy by a resident hairdresser.

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Review from Ruth S (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care being provided for my father. He is happy and content. Lots of activities for him to be involved, very pleased there are 3 church services my father can attend. Staff very friendly nothing is too much trouble.

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Review from William M (Husband of Resident) published on 9 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with care staff give to my wife on a daily basis.

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Review from Relative (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad went to live at Deeside Care Home in the Summer of 2017 and this is his first experience of living in a care home. At Deeside, there is a high standard of care and compassion from both management and staff at the Care Home. I have personally observed the loving compassion that the staff have
for the residents in their care, and from my conversations with management and staff, they all know my Dad well and his ongoing needs. There is a friendly and happy atmosphere in this care home where management and staff go out of their way to please both resident and the resident's family. The resident and his/her needs are a priority in this care home. Although I live remotely and unable to visit my Dad on a regular basis, I have complete peace of mind that he is being very well cared for at Deeside.

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Review from Elizabeth H (Daughter-in-law of Resident) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has dementia and is no longer mobile. She is very well cared for at Deeside. The staff are very caring and attentive. They notice small things that are wrong, e.g. skin damage and get them attended to before she is troubled by them. My husband and I are kept informed of any problems.
The staff also pay attention to her personal style and dress her as she would wish if she were still able to choose for herself what to wear. The staff are also very welcoming and helpful to us when we visit.

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Review from Vivienne M (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This carehome is an excellent facility with good staff who take pride in their work. They take good care of all the residents and make family members feel welcome

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Review from K W (Daughter of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled into Deeside Care Home very well and I am confident that she is being well looked after. The staff are very caring and regular activities are provided for the residents. Staff pick up on any issues very quickly and appropriate solutions are found with the minimum of fuss. I don't think
I could have found a better nursing home for my mum.

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Review from J R (Wife of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the management and staff at Deeside Care Home is that they are approachable and caring. Occasionally one feels that the staff are all at full stretch but I do understand the problems in this regard. I am sometimes a little concerned at the length of time residents are in the dining
room over meal times as those who are finished early get a bit impatient and wish to move! All in all, I feel that a lot of effort is put into the caring process. Regarding food, I think this keeps to a good standard with the occasional blip when the food served does not quite match the menu.

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Review from Karen B (Daughter of Resident) published on 2 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deeside Care Home has so far been outstanding. My mum has been there for 5 months and myself and my family are extremely happy with the care she receives.


Our objectives when looking for a care home for mum were;
Safe, engaging, dementia-friendly environment.


Deeside delivers all of these things.

Mum is never alone when I go in to see her. There are always staff close by and plenty of activities for her to take part in. She gets the right amount of support and the staff are always happy and pleasant. Staff are also very good at communicating with me about her care so I am always kept in the loop.


It is one of the more expensive care homes in Aberdeen, but having seen many others, I am happy to pay a little extra to ensure Mum gets the care she deserves.


Personally, Deeside has made the extremely difficult and heartbreaking decision of moving Mum into nursing care, much more bearable. They have been helpful and professional throughout.


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Review from Moira S (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at the care home in March. She was quite confused on arrival from hospital as she was recovering from a broken hip, she was also diagnosed with dementia and delirium. She has improved greatly at the care home and considers it as "home". She is happy and very well cared for by everyone.
I am pleased with all aspects of the care home and would recommend it to any of my family and friends.

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Review from Daniel S (Son of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All management, nurses, carers, cooks etc... Are extremely approachable and all their job very well. My mother's health has improved since she became a resident.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Deeside Care Home is calculated as follows: ( (166 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (1)

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Meet the Team (7)

Anna

Anna Hoffmann

Job Title: Home Manager

Joined: 2022

Anna is our Home Manager at Deeside Care Home. She has an abundance of experience in residential care settings and is responsible for managing the team in delivering care to our residents.


Kayleigh

Kayleigh Chisholm

Job Title: Deputy Manager

Joined: 2019

Hi, my name is Kayleigh and I started working as a nurse at Deeside Care Home in 2019 and have recently been promoted to Deputy Manager in December 2021. I enjoy my job and providing a high standard of care for all our residents.


Sheeba

Sheeba Jose

Job Title: RGN

Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.


FRAN

FRAN HUTCHEON

Job Title: RGN

Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.


LESLEY

LESLEY FINDLAY

Job Title: Administrator

Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.


STEVE

STEVE KENDALL

Job Title: Head chef

Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.


Lisa

Lisa Brown

Job Title: Hairdresser

Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.