Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
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9.9 104 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.

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Care Provided by Deeside Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Hoffmann (Manager)
  • Admission Criteria
    • Private referrals
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 3

Funding & Fees Guide for Deeside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,100 – £2,400
    • Self-Funded Residential Dementia Care £2,100 – £2,400
    • Self-Funded Nursing Care £2,100 – £2,400
    • Self-Funded Nursing Dementia Care £2,100 – £2,400
    • RESPITE Self-Funded Residential Care £2,100 – £2,400
    • RESPITE Self-Funded Residential Dementia Care £2,100 – £2,400
    • RESPITE Self-Funded Nursing Care £2,100 – £2,400
    • RESPITE Self-Funded Nursing Dementia Care £2,100 – £2,400
  • (these prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.


  • Parking

  • Parking available on site


Deeside Care Home Reviews (104)

Total of 104, showing 81-100
9.9

Deeside Care Home has a Review Score of 9.9 (9.868) out of 10, based on 16 reviews in the last 2 years. Over all time Deeside Care Home has 104 reviews.

Overall Experience

  • 84
  • 17
  • 3
  • 0
  • 0

Date Published

104
2
5
16
88

Review from A G (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and attention from most of the staff are excellent. I admire the work they do without a lot of praise. Always smiling and willing to help residents. They try to provide lots activities to appeal to residents, hairdressing and nail services which are very important to ladies. Visitors and relatives
are welcome and catered for very well. I would highly recommend Deeside Care home.

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Review from Brian S (Son of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother has been a resident at Deeside Care home for over a year. This is an outstanding home where the dignity and needs of residents are a clear priority and the management and staff are first class. Stimulation and interests are maintained at all times. Relatives are always welcome
and feedback is encouraged. I don't hesitate in recommending Deeside care home to others.

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Review from Thomas E (Son of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care my mum has received these past five years has been absolutely first class. I believe these standards could not be bettered. Both management and staff are kind, caring and dedicated to the care and safety of the residents.

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Review from Garth F (Friend of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited once a week for about one hour for the past 4 years and what I have seen is my friend well cared for by friendly, helpful staff in a pleasant, clean setting.

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Review from Cherryl L (Cousin of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed by Deeside Care Home. Not only are the facilities excellent but the staff are marvellous and very attentive. The manager makes all the arrangements very easy. If I lived in Aberdeen I would definitely want to stay there when the time came. I have no hesitation in recommending
this care home.

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Review from A B (Niece of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt settled in well after her transfer from another home. Not the easiest of characters but the staff handle her extremely well. The manager runs a tight ship but is friendly and helpful - a great asset to the home. There is plenty of opportunities for outings and other activities, although perhaps
a little more training for the activities coordinator would not go amiss, although I am aware of the difficulty of retaining/recruiting staff in this area. Overall an excellent home.

Reply from Kristin Jackson-Brown, Director of Care at Deeside Care Home

Hello and thank you very much for your positive feedback. We have a new Activities Coordinator who has joined the team and brings with her some really great experience including a qualification in art drama, acting and performance. She is very enthusiastic and creative, we are confident she will continue to develop and implement a varied and comprehensive activity program as she settles with us. We welcome feedback and input from our residents and their families at any time, so if there's something you feel your aunt would particularly enjoy please let us know so we can incorporate this into our plan.
With best wishes, Kristin Jackson-Brown, Director of Care.


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Review from H L (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very modern approach to looking after the elderly. Lovely communal areas, spacious and welcoming. Individual rooms with excellent facilities, cinema, hair and beauty salon and lovely coffee area to entertain/meet with family and friends. The care is excellent, all staff are friendly and professional!

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Review from David C (Brother-in-law of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been in the Deeside home for some 4 years and the standard of care from manager to carer to catering/cleaning staff is excellent. They can not do enough for you with cups of tea etc. The standard of catering os of hotel standard. I only hope if something happens to me, there is
a place like this for me.

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Review from Jennifer K (Niece of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is very settled in a nice, calm, clean and well-equipped environment. The bedroom she is now occupying is much better since it has its own shower room. Staff are extremely pleasant and caring individuals who look after my relative in a professional manner. My relative is settled and very
well cared for - she seems happy.

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Review from C M (Nephew of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deeside Care Home is a lovely environment. The staff genuinely care for the people who stay at the home. On the rare occasion I need to chat to the management any enquiry is dealt with in an excellent manner. I wouldn't hesitate to recommend the home to anyone.

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Review from Elaine R (Granddaughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my grandpa went through a period of ill health and the nursing care was exceptional. All the staff were very attentive and made sure my grandpa and his family were well cared for during a very hard time. Day to day living in Deeside is very good. All needs are met.

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Review from James D (Brother of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with my sister's review and seems to have settled in well.

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Review from Valerie M (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father (94) has lived in Deeside Care Home for 3 and a half years. He has dementia and is becoming frail. The environment is calm, organised and happy. The staff are all very caring and provide excellent care. The décor is very pleasing. I have peace of mind because I know he is clean, well cared
for and safe.

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Review from George E (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When walking through the reception from the security door, you are greeted with a warm welcome. There is an area for singing in and out which is good as they are keeping track on who is coming in and out. The care my dad received is excellent, the staff are so caring and patient with him. My dad is
so much happier now that he is provided with proper care. The accommodation is excellent and the food is really good too, as I have tried the food myself.

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Review from Kenneth E (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very nice.
The management team are excellent and very helpful.
The staff are very friendly, very helpful and take excellent care of my father and other residents.
I wouldn't move my father to any other care home for he seems very happy where he is.

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Review from Myrtle F (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is hygienic, comfortable, shining, well mannered and friendly.

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Review from John G B (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was the best but hardest thing I had to do, but for my dad's health and safety, it was the right thing to do. The staff here could not be better.

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Review from George M (Husband of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are very helpful and look after the residents brilliantly. I could not have found anywhere better for my wife to stay.

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Review from R C (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the care home for over 2 years and she has settled in very well. The care staff are all very friendly and attentive to the resident's needs, My mum's care plan is reviewed every six months and I have an input into the review and can make suggestions regarding her care.
The
care home has been recently renovated and all areas are lovely, including her room and the home is always spotlessly clean.

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Review from M J (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has been delighted with the care our mother has received at Deeside Care Home; although she is often confused and disorientated, she is treated with dignity and compassion. She is encouraged to participate in the activities and maintain her mobility within a safe environment. The staff are
all very friendly and approachable and cope well with confused residents.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Deeside Care Home is calculated as follows: ( (166 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (1)

Top 20 Care Homes Scotland 2017

Recipient: Deeside Care Home

Date: Saturday 01 Apr 2017 More details

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Meet the Team (7)

Anna

Anna Hoffmann

Job Title: Home Manager

Joined: 2022

Anna is our Home Manager at Deeside Care Home. She has an abundance of experience in residential care settings and is responsible for managing the team in delivering care to our residents.


Kayleigh

Kayleigh Chisholm

Job Title: Deputy Manager

Joined: 2019

Hi, my name is Kayleigh and I started working as a nurse at Deeside Care Home in 2019 and have recently been promoted to Deputy Manager in December 2021. I enjoy my job and providing a high standard of care for all our residents.


Sheeba

Sheeba Jose

Job Title: RGN

Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.


FRAN

FRAN HUTCHEON

Job Title: RGN

Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.


LESLEY

LESLEY FINDLAY

Job Title: Administrator

Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.


STEVE

STEVE KENDALL

Job Title: Head chef

Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.


Lisa

Lisa Brown

Job Title: Hairdresser

Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.