Tor-na-Dee

North Deeside Road, Mill Timber, Milltimber AB13 0HR
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9.6 51 Reviews
  • Tor-na-Dee, Milltimber
Located on the outskirts of Aberdeen, Tor-Na-Dee is a stunning setting offering a range of care services, including residential, nursing and specialist dementia care on a short-term or permanent basis.

At Tor-Na-Dee, residents benefit from communal living where there is always something to look forward to. Whether they're looking for a quiet corner to read and relax or would prefer to engage in activities, the lifestyle at Tor-Na-Dee complements every personality.

The home has spacious, beautifully furnished dining rooms and lounges, plus a bar area, a comfortable cinema room and a luxurious hair and beauty salon. The lovely gardens are a real feature too, and residents can enjoy a courtyard, patio, summer house, attractive lawns and a wildlife area. At residents’ requests, the team even adopted some chickens, which residents help to care for.

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Care Provided by Tor-na-Dee

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maureen Barrett (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Tor-na-Dee

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,945
    • Self-Funded Residential Dementia Care from £2,035
    • Self-Funded Nursing Care from £2,268
    • Self-Funded Nursing Dementia Care from £2,358

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Use of in-house cinema
    • Access to gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Tor-na-Dee to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Tor-na-Dee Reviews (51)

Total of 51, showing 1-20
9.6

Tor-na-Dee has a Review Score of 9.6 (9.602) out of 10, based on 13 reviews in the last 2 years. Over all time Tor-na-Dee has 51 reviews.

Overall Experience

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Date Published

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Review from Stewart G (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with Tor-na-Dee.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Thank you very much for taking the time to leave us feedback about your experience.
At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from A T (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Tor-na-Dee in October 2024. The care she has received has been excellent. The staff are all so caring and compassionate to both my mum and myself. I am also, religiously, kept up to date with any doctor visits, or incidents with mum by the phone. I can't thank the team enough for the
care they are giving mum.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from F M (Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a good experience at Tor-na-Dee. The rooms and building are good. The staff are well trained and very helpful. The food is reasonable, the activities are good.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from G T (Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Satisfactory in all respects.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from A P (Niece of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is good at To-na-Dee.
The staff are caring and there are plenty of staff on site.
The food is good.
The activities are satisfactory.
There are a few residents for my Aunt to chat to.
The management is very good.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Thank you very much for taking the time to leave us feedback about your experience.
At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from H L (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my Mum has received since moving to Tor-na-Dee in May 2022. There is a wonderful, caring atmosphere and the team of nurses, carers, and ancillary staff is led by a strong and responsive management team. Some of the furnishings are worn/tired but are to be replaced soon.
Activities
for residents are varied, innovative, and fun! The activity coordinators are excellent. We enjoy seeing what Mum has been doing through regular social media posts.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience.


At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Janet J (Daughter of Resident) published on 19 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Tor-na-Dee Care Home for five years. The family have all been very happy with the way the staff care for my mum. The staff have a very difficult and stressful job. They look after my mum extremely well. All of Mum's needs are met. Nothing is a bother to any of the staff. They are
friendly, caring, are aware of my mum's moods and help her through the difficult days. My mum is happy living there. She enjoys the food and joins in many of the super activities they lay on for them. No complaints about care which is the main thing. Some areas of the home look tired. I know this is being addressed.

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Review from S A (Son of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good and friendly, also very helpful to my mum.

Reply from Caprice Geisha, Reviews Team at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Adele L (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I first visited Tor-ne-Dee I was impressed with the warm welcoming environment. I love the varied activity programme, shared with residents and family each week. On occasions when visiting my mother is engaged in an activity. Staff are happy for family to join in so feel involved too.
The open door policy for visits is great for including great grandchildren as staff are so friendly. Staff work hard to involve residents and organise fun activities and maintain lifeskills - food is varied and excellent quality. Within 2 weeks of Mum being in Tor-na-Dee she looked 10 years younger and a lot happier as a result of the excellent care and attention. Great care for dementia progression.

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Review from P N (Wife of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am full of admiration for all the staff who care for my husband with courtesy, patience and understanding. They are unfailingly polite and helpful whenever I ask a question or request something.
My husband is always neatly dressed, shaved and looking comfortable in the home. I feel very welcomed
whenever I visit. Top marks for them all.

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Review from James S (Husband of Resident) published on 28 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tor-na-Dee Care Home is in a league of it's own with regards to home care. The manager is very professional as are all the staff, you can easily see the bond between management and staff. The actual care staff are so very friendly and caring to all the residents. My wife has been a resident in Tor-na-Dee
for 10 years now and I can't imagine her in any other care home that could be any better than where she is.

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Review from F H (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my dad has received has been excellent. The staff go above and beyond and communicate with the family regularly. The activities are varied and meet my dad's abilities. The rooms are spacious and ensuite and two large rooms in the unit. The food is excellent and Dad enjoys it.

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Review from K W (Daughter of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing Tor-na-Dee we knew this was the best place for our Mum, you could feel the warmth and homeliness as soon as you entered. Mum's time at Tor-na-Dee was unexpectedly cut short when she became very poorly, but there are no words that can express enough, the excellent quality of care she received
from all the staff there during those 3 months. Mum had a lot of medical issues going on, the team, working alongside the local GP ensured she had the best medical attention and we were regularly updated. She built up so many friendships with the team that took care of her, and she cared for them as much as they did her, it was lovely to see and speaks volumes in itself. In her last few days they not only went above and beyond to care for Mum, they looked after the family as well. It was clear to see the genuine care they had for our Mum and we cannot thank them enough. The Manager and all her Team at Tor-na-Dee are a credit to Care UK.

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Review from June D (Sister of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Tor-na-Dee for twelve years. I have always found the staff very friendly and professional. My sister seems to have settled in very well. The care home always seems clean and tidy. Keep up the good work.

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Review from Michael M (Son of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tor-na-Dee has, over the past 10 years, provided my mother with nothing but first-class care. All staff, from the manager to the nurses and carers, are always very professional and always take the time to go the extra mile to ensure my mother is happy and comfortable.

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Review from M J (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault any aspects of the care or facilities at Tor-Na-Dee. Importantly, there are always plenty of carers on duty who, in my experience, are very attentive and personal towards the residents. Communication from management is frequent and decisions made are in the best interests of the residents.

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Review from L M (Son of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed, above all, with the attitude of all the staff I have interacted with in the period (over a year now) my mother has been a resident in Tor-na-Dee. It's unfair to single any out, but the nurses on the staff exemplify the way that the individual needs of each resident are taken into
consideration and with their excellent working relationship with the local GP practice it means I am sure my mother is as safe and as happy in Tor-na-Dee as she could be anywhere.
I am aware that the period of the pandemic meant a reduction in the activities which would have been organised for residents, but I have appreciated that the staff have managed to keep residents active and engaged in spite of the restrictions.
The recent Covid outbreak in the home is not a reason for criticism of Tor-na-Dee, but the opposite. Covid is still circulating outside and the fact the outbreak was brought under control so quickly shows that the protocols in place are working.

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Review from Maggi M (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. My mother was quite unwell when she came to Tor-na-Dee over a year ago. She has also had a few periods which have caused the family worry. At all times her nursing care was exemplary. The GP who works with Tor-na-Dee is not only kind and attentive to her, but is also happy to explain her
illness to the family. The manager runs a happy, tight ship - she frequently has her door open so families can talk to her. The staff are observant kind and caring and treat my mother with respect. I thoroughly recommend Tor-na-Dee and thank everyone concerned.

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Review from Christopher B (Son of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Tor-Na-Dee for about 14 months. From day one I have been more than happy with the care she receives.
The staff are, without exception, kind and friendly and never fail to say hello when I meet them during visits, even if I am just walking past them in the corridor.
They also let me know, by telephone, of any concerns or incidents and let me know if there is anything Mum needs me to get for her.
Medical care, when necessary, is quickly provided.
Mum chooses not to participate in activities, but I see her regularly and she is content.
As a relative, and next of kin, I receive regular communications from the manager updating me on anything which I need to be aware of. I know that regular meetings with relatives are held. I cannot attend as my wife is disabled and I am her main carer, but I am provided with a copy of the minutes.
Perhaps most importantly, I have complete peace of mind with regard to the care my mother is receiving.

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Review from Sandra G (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, we have had a good experience since my father moved in, in October 2021. The staff are very nice and responsive to any requests we have.
The room is clean and well-maintained.
Food and drink are plentiful, not always to Dad's taste but the staff have taken this on board and he has the
opportunity to change if not to his taste.
He took some time to settle in but seems happy with the care he receives.
Communication is very good and I am kept updated if anything changes to Dad's condition.

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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Tor-na-Dee is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Tor-na-Dee is calculated as follows: ( (118 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.867 Points relating to the number of positive Reviews for Tor-na-Dee is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 13 Positive Reviews ÷ 15 = 0.867

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 21 Mar 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Susan

Susan Ashton

Job Title: Home Manager

I’ve been a registered nurse for more than a decade, mainly working with older people.


I chose to join Care UK because the organisation’s values match my own. There is also ongoing training, and we receive great support from the wider team.


One of the most important aspects of my role is to ensure everyone is safe and happy. It is wonderfully rewarding to see the positive difference the team here makes, enabling residents to live a fulfilling life.


As a home manager, it is important to be able to bring the team together and empower colleagues. Seeing a well-run team deliver the best possible care with a smile and seeing colleagues enjoying their roles makes me so proud of what I do. A big part of that means you need to have patience, empathy and kindness in this role; a good sense of humour helps too.


In 2024, we were recognised as the region of the year. For me and my colleagues, this was an incredible highlight.


Outside of work, I’m an enthusiastic scuba diver and have been lucky enough to dive in some amazing places; the Silfra tectonic plates are on my list to visit. I also have rescue dogs and help fund raise for various rescue charities.


Frequently Asked Questions about Tor-na-Dee

What types of Care is Tor-na-Dee registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tor-na-Dee provide?

Palliative Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Tor-na-Dee have?

There are 75 Single Rooms.

What are the Facilities & Services at Tor-na-Dee?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tor-na-Dee to the centre of Milltimber?

0.7 mile(s) as the crow flies, distance by road may be significantly further.