Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW
Submit a Review
9.6 69 Reviews
  • Burnside Nursing Home, Laurencekirk
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported.

The provider believes in focusing on the well-being of the individual, offering one-to-one sessions and supporting decisions to personalise their environment.

Sustainable solutions with an emphasis on the sound management of health and well-being are the target of experienced professionals, trained to understand both the physical and mental needs of clients.

Show Burnside Nursing Home on the Map

Care Provided by Burnside Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Melville (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Burnside Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Burnside Nursing Home Reviews (69)

Total of 69, showing 1-20
9.6

Burnside Nursing Home has a Review Score of 9.6 (9.565) out of 10, based on 15 reviews in the last 2 years. Over all time Burnside Nursing Home has 69 reviews.

Overall Experience

  • 59
  • 10
  • 0
  • 0
  • 0

Date Published

69
2
7
15
54

Review from Alison M (Daughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff towards all the residents is lovely to hear and see. And it's reassuring to know that he is being very well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie C (Wife of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I felt well cared for at Burnside and were made to feel most welcome by all staff at all times. A minibus tour was organised by activities coordinators the first week we arrived which allowed us to learn about the local area with some of the other residents. I felt everyone was supportive
of my husband and his condition. Both carers and nurses always discussed issues and I felt that together we resolved issues in a proactive way. All staff were approachable, supportive and caring making me feel valued and part of my husband's care team. The care team at Burnside encouraged and mobilised my husband so much so that he was able to come home after I gained experience and confidence while working with carers. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my mother is well cared for in Burnside Nursing Home. I have just attended a quiz night with my mum, for fundraising. The carers are all very pleasant to Mum and will discuss any concerns I have about Mum and act on them.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words, means a lot to our staff and very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G D (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with Mum's care - very good meals with choices. Mum is always clean and tidily presented, as is her room.
Staff are friendly and will attend to Mum's needs.
Activities offered are many and varied and now the weather is improving, residents are more often out in the beautiful presented
garden.
Staff know Mum and her likes/dislikes.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and encouraging words, it means such a lot to our dedicated staff. Kind regards, Marion.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rhona M (Niece of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home with wonderful staff who go "above and beyond" to care for the residents.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and supportive words, very much appreciated by us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Isla C (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in for respite care and we could not fault the home. Her mobility was poor, urine infection and confused. The staff were outstanding. They took control of Mum's medication and got things under control. Working with the family concerns, they supported Mum to move and on leaving, her mobility
was much improved.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your support and very kind words, very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vivienne C (Partner of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner wasn’t able to understand that he needed care and so was resistant to help. The staff at Burnside Nursing Home treated him professionally, kindly, cheerfully and with the utmost respect.
The huge support and friendship given to me as his partner made a difficult time so much easier.
I wouldn’t
hesitate to recommend Burnside.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words - very much appreciated by all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mother got was truly exceptional. It was clear all staff were committed to making her as safe and comfortable as possible. The standard of communication amongst the whole team was really impressive. They could answer our questions fully and immediately. I would be very happy
to recommend Burnside Nursing Home to any family.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, they are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being so well cared for in Burnside. All staff are friendly and approachable. Their kindness and encouragement have helped Mum to settle in and participate in a variety of activities. As visitors, we are always met with a welcoming, friendly attitude and know that she is safe and being treated
with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark C (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Burnside, and in particular, all individuals within the Scotston unit, looked after Dad for the three months between November and February. The quality of nursing and general care was exemplary. The staff always had time to chat when we visited to explain any changes in Dad's condition,
and communicated effectively in a timely way by telephone when we requested updates. If anything did change, they were very proactive in contacting us.
Dad was always made comfortable and was never anxious whilst in the care of the Scotston team.
We could not have expected anything more from the entire professional staff team.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you, Mark, for your very kind and encouraging words; this is very much appreciated by all our team within the home, and in particular, Scotston Staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alice M (Wife of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both management and staff provide a caring, efficient service. Residents' needs are a priority, including an emphasis on the provision of a stimulating events programme, encouraging participation in these activities.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, we will share this with our staff in appropriate departments/areas.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E M (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care Mum receives. Staff are always very friendly and helpful whenever we ask them anything. One of the main things for me, regarding Mum's care, is that she is treated kindly and I feel that she certainly is.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your review, very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances I (Sister of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Nursing Home has been my sister's home for the last five years. I have been more than happy with the care and attention that she has received throughout that time.
I live more than 100 miles from Burnside and am reassured by how she is looked after by the staff and how they compassionately
keep me informed by telephone about her now that she has been bedridden for more than two years.
The staff are always kind to my sister and all family relatives who visit her.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words. We appreciate your feedback very much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara C (Wife of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home staff have encouraged and enabled my husband to make visits home. These are very important for us as his stroke occurred while we were on holiday and home became a real goal that wasn't to be for everyday life. Support and encouragement has been there too for friends to visit and play
guitar and sing together, another important thing for my husband as he was a performer. The recent quiz organised by the activities staff was much enjoyed and the subject of conversation weeks later.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you very much for taking the time to share your feelings. We very much appreciate feedback to make sure we can provide the best service possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E M (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found no issues with my father's care, he is given full attention and treated with full respect. When Dad first arrived he enjoyed taking part in most things and enjoyed an outing in the minibus. Bud sadly, he has lost most of his mobility and can't do this anymore. The staff have been very attentive
in helping Dad as he needs more support. I feel he is very safe in this environment and I also have comfort knowing this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ella P (Wife of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Burnside for nearly two years and I have been very happy with the care he receives. It's a well-run home and they are all very attentive to his needs. He is always kept clean and I am kept up to date with his health and any problems are reported to me as soon as possible. I have
not actually seen him do any activities, but the staff do try to involve him if possible. Whilst it can be difficult visiting dementia patients, I am confident he is well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Davina H (Daughter of Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and caring. Always willing to allow Mum's great-grandchild to visit her, which really makes her day as Mum plays games such as dominoes, cards etc. Was really pleased with the outings she has had and her sports day. She won a medal and a cup, which made me smile. I know
that Mum is safe and has the best people looking after her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Burnside care/nursing home for four years now. I cannot praise the staff, over that time, for the care they have given and shown her. During Covid, which was a very stressful and emotional time for everyone, the staff were fantastic and kept the residents safe. I take comfort that
my mum s being cared for 24/7. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B C (Respite Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Care Home is a home from home. The warmth of the welcome is amazing and nothing is too much trouble for the staff, like all the staff take pride in their work. The food is excellent and you have to be really fussy if you can't find something you can't eat. Management are very open and approachable
which engages a good rapport with all staff. I would recommend Burnside to anyone.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words Brian I will pass on to the staff in the unit you stayed in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew (Son of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my Mum and Dad have been residents of Burnside for the last +3 years. Sadly, Dad recently passed away and this caused me to stop and reflect on the quality of care provided by Burnside. Dad was so well looked after and it was lovely to see him develop such a strong bond with a number of the staff.
I appreciate that ‘caring’ is what you do, but I feel that at Burnside, you successfully combine top-quality care together with compassion and a sense of fun – a great mix that creates a lovely environment for the residents. It was an environment/atmosphere which suited Dad down to the ground. Although this review was really prompted by Dad's passing, Mum, who recently celebrated her 91st birthday, is also very happy and content at Burnside. Thank you to all members of staff.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words, they are very much appreciated by all our staff


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Burnside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Burnside Nursing Home is calculated as follows: ( (114 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 177 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnside Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Aug 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Marion

Marion Gordon

Job Title: Home Manager

Joined: 1990

Marion is one of Silverline Care’s longest-serving team members, having joined Burnside Care Home when it first opened in 1990. Marion started as an enrolled nurse then went on to do her diploma in Nursing.


Marion says she is very happy to be part of Silverline, a very caring company with a clear vision.
She added: “Being a home manager is a very tough job at times but one which can be very rewarding. At Silverline Care, we act with integrity towards all of our residents and we are constantly sharing ways to achieve excellence with our other homes in Scotland and Yorkshire.”


Frequently Asked Questions about Burnside Nursing Home

What types of Care is Burnside Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Burnside Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Burnside Nursing Home have?

There are 57 Single Rooms.

What are the Facilities & Services at Burnside Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Burnside Nursing Home to the centre of Laurencekirk?

0.2 mile(s) as the crow flies, distance by road may be significantly further.