Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW
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9.6 69 Reviews
  • Burnside Nursing Home, Laurencekirk
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported.

The provider believes in focusing on the well-being of the individual, offering one-to-one sessions and supporting decisions to personalise their environment.

Sustainable solutions with an emphasis on the sound management of health and well-being are the target of experienced professionals, trained to understand both the physical and mental needs of clients.

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Care Provided by Burnside Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Melville (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Burnside Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Burnside Nursing Home Reviews (69)

Total of 69, showing 21-40
9.6

Burnside Nursing Home has a Review Score of 9.6 (9.565) out of 10, based on 15 reviews in the last 2 years. Over all time Burnside Nursing Home has 69 reviews.

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Review from Heather W (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Burnside care home throughout lockdown. The staff have worked so hard to keep all residents Covid-19 free but allow families to communicate through window visits and Skype. He was the first person I knew to have his 2 vaccinations given. My father is profoundly deaf yet we have
managed to work with staff to see how he is and keep in touch with the outside world. Today I managed to get into his room to see him after a Covid-19 screen. It was amazing to just sit with him and see him in person again. I have to give credit to the amazing staff who have had quite journey to reassure residents and their families and to keep in touch regarding health issues. They are responsive to our enquires on how Dad is and I appreciate that they print and deliver my weekly letters to Dad. It is very challenging for all care homes at the moment but a big well done and thank you to Burnside staff for their efforts.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Dear Heather, thank you so much for putting your trust in us to look after your Dad. We understand how difficult the past year has been for families and it means a great deal to everyone at Burnside for you to be able to see that the team are doing their best. Thank you for your kind words - we look forward to more happy visits.


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Review from Julia R (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was admitted to Burnside Nursing Home in early January, having spent six months in hospital following a major stroke. Having spent weeks investigating various nursing homes in the area, Burnside was the only place that we felt confident could meet Mum’s medical needs. The manager and staff made
Mum very welcome and we immediately felt that she was in safe hands, despite Covid restrictions. The communication from the nursing staff and carers was helpful since restrictions meant we were unable to visit. We would recommend this care home to anyone who may be at that stage, where a nursing home decision is imminent.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

The team and I will always be grateful that you chose Burnside Care Home for your mum. We greatly appreciate your kind words and your recommendation means the world to us. Thanks so much.


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Review from Amanda B (Daughter of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is currently in Burnside for Respite care. I cannot fault the care he is receiving. He is very settled and not in a hurry to go home. Cannot thank the admin staff and nurses enough for everything. Even went to the lengths to take photos of him and send them to me. Thank you all.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Your kind review is greatly appreciated by the team and myself at Burnside Care Home. We understand how difficult the current situation is for families and loved ones of our residents and have tried very hard to try to find new ways to keep families in touch and up to date. It means a lot to have this recognised. Thanks again.


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Review from Eve V (Daughter of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been resident at Burnside for approx 3 years. I can’t recommend this home more highly. Staff are efficient but caring and most staff have been employed there for many years. There seem to be fewer temporary/agency nurses employed which I believe helps with continuity of staff, and
thus makes a difference to residents, particularly those with dementia. I would not hesitate to recommend Burnside to anyone contemplating any level of care for their family member.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for taking the time to review Burnside Care Home, I have passed on your kind words to the team who are all very thankful for your recognition of their hard work and compassion and for your recommendation. We continue to be here for those who need care and support.


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Review from Alison R (Daughter of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside is a fantastic home for our mother. The home and rooms are lovely decorated with beautiful garden space. The staff are absolutely brilliant, very caring and compassionate. They have done a fantastic job during this very hard time and they have all worked so hard. Our mum is happy and very well
looked after which has given us peace of mind till we can go and visit her again.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Dear Alison, thank you so much for taking the time to write this lovely review. It is our pleasure to care for your mother and we're so very glad to hear that you are content that she is safe and happy with us. I will be sure to share your kind words with the team. Thanks again and take care.


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Review from Ian F (Son of Resident) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Burnside for over 13-months, and the care and compassion he has received has been first-class. During the time he has been in the nursing home, he has had some ups and downs regarding his health, the communication has always been very good, always keep my family updated. The food
has been good and my father on his good days, has eaten very well; having two bowls of porridge, eggs and toast for breakfast, soup and sandwiches for lunch and main course and sweet for tea along with tea and biscuits in between. Any visitors who are there when tea and biscuits are supplied for the residents; offer them to the visitors as well. The staff from the management, carers, nurses and anyone else I or my father have dealings with, are friendly, funny and happy, which makes the whole place function well.
My family cannot thank all the staff enough for the care given to my dad.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

It has been our pleasure to look after your dad and it means a lot to the team and I that you're happy with the care he receives. Thank you so much for taking the time to write your kind review, especially at this most uncertain time. Thanks again and take care.


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Review from Frederick N (Son of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are committed and caring. They pay attention to the needs of residents. The staff are also friendly. The state of the home and facilities are good.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

We really appreciate you taking the time to review Burnside. The team all love looking after each and every resident and giving their families peace of mind that they are well cared for. Thanks again for your kind words.


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Review from Catherine R (Wife of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the care and attention my husband receives at Burnside Care Home.
I feel confident he is being treated with dignity and understanding. All the staff do an invaluable job with good grace and good humour and always have a welcome smile for those visiting their friends and relatives.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you ever so much for your kind review. As well as providing the highest level of care, we do our best to ensure each residents' dignity and wellbeing is respected at all times. It means a lot that you can see this. Thanks again.


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Review from Vernon B (Nephew of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to leave a review of my uncle's care since he has been a resident for the last year. I find the staff are very friendly and they go out of their way to help with anything my uncle needs.
I love the entertainment they put on for the residents, and everybody seems to enjoy a bit of fun with
the staff. I'm sure I could not find a better care home for my uncle.

Reply from Marion, Home Manager at Burnside Nursing Home

Dear Vernon, thank you so much for taking the time to review Burnside Care Home. The team work so hard to provide the highest level of care for every resident and make Burnside a great place to live so it is music to our ears to understand that you feel your uncle is in the right place. Thanks again.


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Review from V M (Resident) assisted by family/friend published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very friendly and helpful and very willing to please. Nothing was a problem. I would definitely recommend the home to others. I really enjoyed my stay. Once again, thanks for looking after me and I wish all the staff all the best in the future.

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Review from G W (Son of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside is run with a friendly, relaxed family atmosphere, with staff knowing patients needs, likes etc. and nothing is too much trouble. Staff also get to know family members and they are well informed of any changes in health or needs. Plenty of space inside and out so patients can do their own thing.
Patients encouraged to change things in rooms to make it feel like home. Excellent food as I discovered at Dad's birthday tea which the home organised. Wide range of activities if patients want to join in.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Dear Graeme, we greatly appreciate you taking the time to review our home. We pride ourselves on providing the highest level of care, tailored to the individual needs of each resident and we're so pleased that you are happy with our efforts. Thanks again.


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Review from K W (Daughter-in-law of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Nursing Home kindly allowed us to have a lovely afternoon tea today to celebrate my father in law's birthday. They had the table all laid out with a lovely tea set and delicious sandwiches/sausage rolls/pork pies and cakes and then to top it all off the cook had baked a birthday cake. It made
my father in law's day to have all the family together. The staff are so kind and helpful and it is very reassuring to know that our loved one is being cared for in such an excellent facility. Can't thank them enough.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Dear K W, thank you so much for your lovely words and kind review. Our team pride themselves on providing the highest level of care which is tailored for each of our residents' individual needs so we were delighted to help celebrate your father in law's birthday and we loved seeing you all together. You are all always welcome. Thanks again.


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Review from William W (Son of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a hip replacement, my mother was admitted to Burnside Nursing Home for rehabilitation. My first introduction was with the home manager and associated care staff. They make me very welcome and explained the care plan for mum.
During my visits to the home, it was evident that the staff were compassionate,
respectful and showed great decency towards my mother's well-being, even though most of the time, mum was bedridden, the staff made every effort to make sure her stay was as pleasant as possible. She was always kept clean, comfortable and safe. If she could write this review I'm sure she would tell of how pleased she was with the kindness and excellent care. Thank you so much for everything you have done for mum. It's very much appreciated.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi William, this is a really kind review which the team and I appreciate greatly. We are over the moon that you're pleased with your mother's care. It has been a joy to look after and welcome you all. Thanks again,


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Review from Hilda Y (Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was met with kindness and wise advice when I arrived for rehabilitation after I broke my leg. I had ready access to physiotherapy and occupational therapy. Members of staff willingly and diligently followed up exercises supplied by the physiotherapist and I paid a home visit with the occupational
therapist. A care manager from the council monitored my progress at a meeting helped regularly. This kept my family up to date. I feel strongly that my improvement has been greatly helped by the gentle encouragement and continued support by staff members.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Hilda, I wanted to say thank you for your review. The whole team work very hard to not only provide the best care possible but to give the families of our residents peace of mind. So, your kind words really mean the world. Thanks again.


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Review from I M (Wife of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with level of care provided. Only criticism is sometimes urine smell. Also, fuel rooms could be somewhat updated.

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Review from Evelyn F (Daughter of Resident) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was admitted to Burnside Care Home in May after a few days in Hospital. She was very poorly. The manager and staff made her very welcome and we immediately felt that Mum was in safe hands. Mums health improved under their care for a short time. However, despite their best efforts Mum passed
away a few weeks later. The level of understanding and support from the nursing staff and carers was outstanding both for Mum and for us as a visiting family. They could not do enough and they work well together as a team, under caring leadership. We would not hesitate to recommend this care home to others, which is important in these times when there is so much negativity within the care system.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Evelyn, lovely to hear from you. It was an honour to look after your mother and it means a lot to the team that we were able to bring you and your family peace of mind during this sensitive time. We appreciate your kind review and your recommendation and wish you all the best in the future. Take care.


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Review from H D (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff can't do enough to help. Mother very happy and clean.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Heather, glad to hear you're happy with the level of care your mother has received at our home. As you know, the staff work so hard and it means a great deal to have their efforts recognised. We wish you and your family all the best.


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Review from V F (Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing. I believe it stems from the Manager. They are happy and a pleasure to be around. I was there for rehab and they let me do everything for myself, but I knew they were there if I needed them. I am sure that's why I was able to go home so quickly.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Valerie, thank you so much. It means a lot to the Burnside team that you felt safe, comfortable and well cared for while you were with us and we appreciate you taking the time to write this review. We wish you all the best for the future.


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Review from Lawrence B (Son of Resident) published on 19 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Burnside at the end of May 2018 after spending one month in hospital due to a fall at home. She is no longer capable of caring for herself and her mobility is limited. Since entering Burnside, she has gained strength, confidence and is noticeably happier than she has been for several
years.
The conditions in the facility are excellent, the staff are attentive, friendly and very good interacting with the residents and visitors alike.
The meals are so good, my mother has said everything she has had has been excellent. The facility lounges, gardens and general surroundings make for an excellent environment for my mother to live out her remaining years in comfort and good company.
It is the kind of place that I would hope, if necessary, where I could go to either for recuperation or long term residency due to care requirements. No hesitation in recommending Burnside. Excellent staff, facilities and environment.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Lawrence, thank you for your review and we're glad your mum is doing well. The team here at Burnside work very hard to make sure all our residents receive the highest quality of care so we really appreciate your kind words and your recommendation means a lot. Take care!


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Review from Margaret F (Sister of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with all aspects of my sister's care.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Hi Margaret. Thank you so much for taking the time to review our home. It means a lot to us that you are content with your sister's care, we will do everything we can to keep this up.


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Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Burnside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Burnside Nursing Home is calculated as follows: ( (114 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 177 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnside Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Aug 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Marion

Marion Gordon

Job Title: Home Manager

Joined: 1990

Marion is one of Silverline Care’s longest-serving team members, having joined Burnside Care Home when it first opened in 1990. Marion started as an enrolled nurse then went on to do her diploma in Nursing.


Marion says she is very happy to be part of Silverline, a very caring company with a clear vision.
She added: “Being a home manager is a very tough job at times but one which can be very rewarding. At Silverline Care, we act with integrity towards all of our residents and we are constantly sharing ways to achieve excellence with our other homes in Scotland and Yorkshire.”