Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW
Submit a Review
9.6 69 Reviews
  • Burnside Nursing Home, Laurencekirk
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported.

The provider believes in focusing on the well-being of the individual, offering one-to-one sessions and supporting decisions to personalise their environment.

Sustainable solutions with an emphasis on the sound management of health and well-being are the target of experienced professionals, trained to understand both the physical and mental needs of clients.

Show Burnside Nursing Home on the Map

Care Provided by Burnside Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Melville (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Burnside Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Burnside Nursing Home Reviews (69)

Total of 69, showing 61-69
9.6

Burnside Nursing Home has a Review Score of 9.6 (9.565) out of 10, based on 15 reviews in the last 2 years. Over all time Burnside Nursing Home has 69 reviews.

Overall Experience

  • 59
  • 10
  • 0
  • 0
  • 0

Date Published

69
2
7
15
54

Review from Ruby (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in Burnside but the difference in her skin and overall health was incredible, the carers and nurses were genuine and very caring, she was warm and well fed. During her final days the staff were wonderful to mum and also looked after me, made sure I was holding up. It's very difficult to
choose a care home for your mum but I am glad I chose Burnside.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your kind feedback and I'm sorry for your loss.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moira (Daughter of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Dad on an "open day". There was entertainment which was age group appropriate. All relatives were invited to join residents for a "high tea" which I have to say was exceptional! All the staff from management, carers, activities staff and catering have really done themselves proud. Even off duty
staff were there, which all adds to the "family feel" which is evident here. Extremely happy with the care given.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm glad you were able to join the open day which was a really fun occasion for all involved.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James C (Son of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming environment, safe made to feel part of an extended family. Cater for needs of spouse makes transition easier. Rooms comfortable, clean and warm. Friendly staff.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gail L (Daughter of Resident) published on 24 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in the home for a very short time but the care given to mum was outstanding all the staff were so friendly and ready to help or answer any question that we had for them. The home is not only comfortable for the resident but also the family visiting. When we were looking for a nursing
home for mum we looked at a few different ones and Burnside came out at the top of our list, we were made most welcome as soon as we walked in on our first visit and the manager took the time to explain all about the home and show us all over the home. Burnside is so well kept clean tidy with very nice gardens for the residents and family's to sit out in. Burnside would be the first place I would recommend to anyone looking for a home from home with excellent care for their loved ones.
With all our thanks to the manager and team. (Keep up the good work)

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm very pleased to hear you were happy with the care provided to your mother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine W (Daughter of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for nearly six weeks after falling and breaking her hip. When she arrived she was frightened and had lost her confidence. From day one she was treated like an individual and without exception all the staff were friendly, helpful and encouraged her to walk further each day. Her
room was lovely and had all the equipment needed to aid her recovery, the food was always well cooked and nutritious and she ate well and regained her strength.
I cannot recommend Burnside highly enough and would like to thank all the staff who made my mother's stay beneficial to her well-being and enjoyable.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback, it is most appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alex G (Son of Resident) published on 10 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Burnside when he was unable to live at home and required 24 hour care he was a very fun loving person who loved life and even after having his stroke he remained positive. The staff in Burnside made him welcome and cared for him as if he was one of their own and he wanted for nothing
The family and his many visitors were always made welcome and he was able to live his life in a safe happy environment looked after by people who genuinely cared.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vi D (Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I arrived here 2 weeks ago from hospital in Dundee. I was reluctant to go home and it was arranged for me to come here where I had help with washing and toilet and a nice room to myself. My first week I did a lot of rest with my legs up. My second week I got into the habit of making my own breakfast
and as much walking as possible. The hospitality here is first class in my eyes and everyone is so nice. Staff wise nothing is a bother. I will certainly recommend the home to anyone in the same position as myself.

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm pleased you've enjoyed your time at Burnside.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aimee M (Granddaughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my gran had a short spell in hospital, we realised as a family gran would no longer manage at home alone. She was to move to my in-laws but before that gran went to Burnside. The first week she was there, gran was a new person, happy, chatty, alert and just enjoying life. The staff were top notch!
The second week gran was there she took ill and sadly passed away. We couldn't of asked for a better team of nurses/carers/cleaners, as a family we wanted for nothing, the ream at Burnside looked after gran but also made sure we had everything we needed. We will never be able to thank them enough!

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your review. I'm delighted you were happy with the care provided to your grandmother by the team at Burnside.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith M (Grandson of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Burnside are fantastic! took excellent care of my gran whilst she was there. I wouldn't be able to thank them enough!

Reply from Rachel Dryden, CEO at Burnside Nursing Home

Thank you for your feedback. I'm very pleased Burnside have provided excellent care to your grandmother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Burnside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Burnside Nursing Home is calculated as follows: ( (114 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 177 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnside Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Aug 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Marion

Marion Gordon

Job Title: Home Manager

Joined: 1990

Marion is one of Silverline Care’s longest-serving team members, having joined Burnside Care Home when it first opened in 1990. Marion started as an enrolled nurse then went on to do her diploma in Nursing.


Marion says she is very happy to be part of Silverline, a very caring company with a clear vision.
She added: “Being a home manager is a very tough job at times but one which can be very rewarding. At Silverline Care, we act with integrity towards all of our residents and we are constantly sharing ways to achieve excellence with our other homes in Scotland and Yorkshire.”