Garioch Care Home

Commercial Road, Inverurie AB51 3TX
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9.5 27 Reviews
  • Garioch Care Home, Inverurie
Garioch Care Home is a purpose-built care home offering services tailored to each resident's needs. Situated in Inverurie, the home is surrounded by beautiful gardens and provides person-centred residential, nursing and respite care.

All staff at Garioch Care Home are experienced and dedicated to creating a warm and homely environment while delivering high-quality care and comfort.

Residents have the opportunity to continue enjoying hobbies and interests, from gardening to regular entertainment, as well as a varied activities programme.

Although Garioch is in a rural location, it is easily accessible with transport links to shops and social centres.

Care Provided by Garioch Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Paul (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Garioch Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £2,150 – £2,150
  • (these prices are only a guideline, please contact Garioch Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 27, showing 1-20
9.5

Garioch Care Home has a Review Score of 9.5 (9.502) out of 10, based on 8 reviews in the last 2 years. Over all time Garioch Care Home has 27 reviews.

Overall Experience

  • 22
  • 5
  • 0
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Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed the care home, she always said the staff were so kind and she was very well looked after. I'd highly recommend the Garioch Care Home.

Reply from Frith OConnor, Manager at Garioch Care Home

Thank you so much for your lovely review Caroline - it was a pleasure to care for your mother here at Garioch Care Home.


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Overall Experience  Overall Experience 4.0 out of 5

My experience visiting my mum has always been a good experience. Staff very kind and caring.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review, we pride ourselves on creating a welcoming atmosphere and delivering a high standard of care.


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Overall Experience  Overall Experience 5.0 out of 5

Great and friendly staff who have helped my mum and myself navigate the care that she needs and also being very understanding of individual situations, my mum is very happy and settled here.
I can't thank the manager, the deputy manager and all the staff enough for what they do day to day for my mum.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review. Myself and the staff really appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

As discussed I am very satisfied with the care received by my mother. She is happy and well looked after. The food always looks lovely, there is always nice home baking. It is never ideal to have a loved one in a care home but I genuinely believe Garioch is as good as we could hope for. The staff are
absolutely exceptional, a real credit to you. Ten out of ten, 5 stars for the staff!

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you very much for your kind review, it really means a lot to the staff to receive views like this.


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Overall Experience  Overall Experience 5.0 out of 5

Having had no recent experience of relatives or friends in a care home, I was naturally anxious given some recent press reports. I now know my anxiety was unfounded given the treatment my father has received.
I have nothing to compare with, however, I find it impossible to find fault in any aspect
of my father's care.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review, we really do strive to ensure the whole moving-in experience is as positive as possible for everyone involved.


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Overall Experience  Overall Experience 4.0 out of 5

Good communication from management, nursing staff and carers. Any concerns I had were dealt with promptly. Each resident has individual needs and they are treated accordingly. There is a very homely atmosphere and lovely home-cooked meals. Lots of organised activities and entertainment. I would have
no hesitation in recommending Garioch Care Home.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words about Garioch and the staff who work here.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and kind. They have a range of different activities in the home. The home is very clean and the food looks great. Staff are caring and compassionate and treat residents with kindness and dignity.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review and kind words about the staff at Garioch.


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Overall Experience  Overall Experience 5.0 out of 5

I have not ticked the box 'value for money' as I have no standards of comparison. Management are consistently pleasant and provide all help and information. In my opinion they generate a pleasant, friendly atmosphere in the home. Carers and nurses are also consistently friendly, cheerful and informative,
while remaining at all times totally professional. Management and staff make Garioch a nice place to visit. I think it is a fine establishment.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words. It means a lot to staff to get such positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Garioch Care Home for nearly ten years and was always well looked after. In the last week of her life, the staff were particularly kind, helpful, supportive, compassionate and professional. Many thanks to them all.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words, greatly appreciated by the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Gave excellent care to my dad who unfortunately passed away recently. The staff are wonderful, compassionate, caring and kind and treat people with respect always. Are very accommodating to visitors and relatives.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words and recognition of the team at Garioch Care Home. It was a pleasure looking after your dad and knowing your family.


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Overall Experience  Overall Experience 5.0 out of 5

Almost all of the management, office, care and cleaning/cooking staff's individual performance in terms of concern, care and interest in residents is excellent, which is remarkable considering the nature of the job - not easy! Where problems arise (and because of the nature of the environment they work
in occasionally they do) the various staff immediately try to resolve them, if they can't they promptly find someone who can. On the whole, whatever level and discipline the staff are, they do an excellent job, way over and above what is required of them in looking after my wife. They all deserve individual recognition as well as a team.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you so much for your kind words, I will share this with our team!


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Overall Experience  Overall Experience 5.0 out of 5

Dad has recently (1st month) moved into Garioch Care Home - what a difference a month makes! Even with his vascular dementia, he has returned (as much as possible) to his sociable self, sitting in the communal lounge, going on bus trips (Whitehills/Portsoy) and being more talkative rather than sitting
alone in his living room all day with no company.
The staff are very considerate of his needs, and nothing appears too much trouble with his room made homely, his TV allowed to be fitted and as many memorable pictures as he wants - when his watch battery stopped, the maintenance team swapped the battery without a fuss, ensuring Dad didn't get agitated - his condition doesn't react well to change or difficulties, so changing a battery without a fuss while a small thing, is big in Dads eyes.
Now, when me and my family see Dad, we are visiting him rather than looking after him, which is great
Finally, Dad's, personal hygiene has returned to where it should be with the help of the staff.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind review; your dad is an absolute pleasure to have around and has settled in really well.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of the Garioch Care Home from the beginning of the year. When going to visit I’m always welcomed by friendly and chatty staff. The atmosphere is homely and always cheery. All staff are always happy to help. The home is clean and I feel comfortable being there. There is
always activities and entertainment going on. I trust them fully with my Mums care which puts me at ease. An overall lovely place.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words. It really is nice to hear our staff are appreciated for the work they do and that the Garioch is a homely welcoming place to live and visit.


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Overall Experience  Overall Experience 4.0 out of 5

My mother is a recent arrival but in those weeks she has been left buzzing for assistance on two occasions for more than one hour. Laundry goes missing and lack of medication over one weekend (paracetamol). Overall all is okay but not great.

Reply from Rae Paterson, Manager at Garioch Care Home

Hello Elaine, I am sorry you feel your mum's first few weeks have not been what you had hoped. We have discussed your concerns and I am confident we can meet her needs moving forward.


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Overall Experience  Overall Experience 5.0 out of 5

Since April 2021, my mum has been a resident in Garioch Care Home. Even in the middle of the pandemic, a truly trying time for everyone, all staff have shown great empathy towards Mum and her needs, in regards to care and well being, have been met since day one. Garioch Care Home is safe, secure and
well maintained, as are the grounds, with bonny floral displays, in season, to add to the ambience of Garioch Care Home. The staff keep us informed as and when they need to and we are encouraged to contact the home if we have any questions/issues, at any time. That is very much appreciated, as are the regular residents' family meetings with senior staff. No matter how busy they are the staff always make time for visitors. All the staff are always friendly and approachable and because of the high standards they maintain at all levels, we have peace of mind knowing Mum is being well cared for.
Thank you all.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your kind words, they are very much appreciated by the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

This home is adhering to guidance for families to visit their loved ones and it is evident that they are clear about Open with Care Guidance. The manager, lady at reception and the care staff have shown so much love, care, compassion and understanding for families to be together and understand the impact
of when this can’t happen. They should be commended for this as an example of good practice.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review, this really means a lot to all the staff. The last couple of years have been so difficult for everyone and we can truly see the importance of residents being with their loved ones and are happy to support these visits as much as possible within the guidance.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the Garioch Care Home where my dad resided for the last seven years until he sadly passed away last month after a long battle with dementia. The professionalism, compassion and caring nature of all the staff meant my dad was always very happy and content and was such
a big part of the Garioch family. I was regularly kept updated with all aspects of his care and wellbeing. A fantastic team and truly and home from home - secure, safe and facilities all excellent. They all do an amazing job, and I will be forever grateful to each and every one of them... thank you!

Reply from Gillian Black, Manager at Garioch Care Home

Team Garioch are delighted to receive such a positive review - with heartfelt thanks from what we like to think of as your extended family.


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Overall Experience  Overall Experience 5.0 out of 5

We had our doubts about Dad going in to a care home but Garioch Care Home surpassed all our expectations. Dad was extremely well taken care of, the staff are so caring and patient. We could call anytime we wanted to see how he was and Skype calls were encouraged due to Covid-19 restrictions. Any email
correspondence was answered quickly and with a special touch so that Dad was not just a number. We could not have asked for better care or a more professional service. Sadly Dad passed away after only five weeks but in this time he had everything he needed and more. It was a great comfort to all of us that he was always clean and well dressed. He was treated to a birthday celebration tea party, allowed his own personal things in his room and we were kept informed of any changes or concerns. The atmosphere is welcoming and all of the staff were helpful and nothing seemed to be too much trouble. Our family can't thank them enough for the care they gave to Dad. Would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother was cared for extremely well over the time that she was resident in the care home until her death in October 2019. All the staff were friendly, cheerful, caring and competent. They always had the time to stay and chat with mum. We could not have wished for better care of our mother, especially
over the last few months of her life following a debilitating stroke. She especially liked when any of the dogs came to visit her!

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Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident in Garioch for the past 3 months. She was quite lonely before going into care and rather apprehensive. Since she has been in I have noticed a change, she is bright and chats more when I visit. The staff are very friendly and approachable, they always make me feel welcome.
They can't do enough for you. The home is clean and smells nice. There are activities on most days and I have seen some entertainers in. My friend appears quite content, her room is nicely decorated and she was able to bring in some of her own furniture.

Reply from Alison Geddes, Marketing at Garioch Care Home

Many thanks for your positive comments on our home, it is wonderful to hear what fantastic progress your friend has made during her time here at Garioch. The team will be delighted to hear your feedback.


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Current Review Score: 9.5 (9.502)

Overview of Review Score

The Review Score of 9.5 (9.502) out of 10 for Garioch Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Garioch Care Home is calculated as follows: ( (67 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Garioch Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Mar 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (5)

Molly

Molly Simpson

Job Title: Care Assistant

Joined: 2018

Molly has been with the Garioch staff team since the young age of 17, starting as a care assistant she is now our amazing Activities Co-Ordinator. She is a firm favourite member of staff with many of our residents and an asset to the team.


Katie

Katie McGregor

Job Title: Care Assistant

Joined: 2021

Katie has been part of the team at Garioch for over 2 years, she is so kind and caring to the residents and she is loved by the team, residents and relatives. Katie will turn her hand to anything and is often seen helping out with activities and in the kitchen.


'I love working at Garioch Care Home, It's a great team and a happy environment to work in'.


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Vishnu Ramakrishnan

Job Title: Care Assistant

Joined: 2022

Vishnu is a great asset to the team, having worked here since November 2022 as a Care Assistant he has a great eye for detail and a passion for delivering high standards of care.


Pepe

Pepe Heaton

Job Title: Domestic Assistant

Joined: 2021

Pepe has been a valued member of the domestic and laundry team for nearly two years.


Pepe says her favourite part of the job is helping the residents.


Jackie

Jackie Donald

Job Title: Laundry Assistant

Joined: 2018

Jackie has worked at Garioch Care Home since 2018 as a valued member of the domestic team. She says she loves speaking to the residents and their families and having fun with them.


Frequently Asked Questions about Garioch Care Home

What types of Care is Garioch Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Garioch Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Garioch Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Garioch Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Garioch Care Home to the centre of Inverurie?

0.7 mile(s) as the crow flies, distance by road may be significantly further.