Garioch Care Home has a Review Score of 9.5 (9.502) out of 10, based on 8 reviews in the last 2 years. Over all time Garioch Care Home has 27 reviews.
Review from Caroline K (Daughter of Resident) published on 24 January 2025
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Reply from Frith OConnor, Manager at Garioch Care Home
Thank you so much for your lovely review Caroline - it was a pleasure to care for your mother here at Garioch Care Home.
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Review from Linda C (Daughter of Resident) published on 30 July 2024
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your review, we pride ourselves on creating a welcoming atmosphere and delivering a high standard of care.
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Review from Joe C (Son of Resident) published on 22 July 2024
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your review. Myself and the staff really appreciate your kind words.
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Review from M S (Daughter of Resident) published on 13 March 2024
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you very much for your kind review, it really means a lot to the staff to receive views like this.
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Review from R B (Son of Resident) published on 31 January 2024
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your review, we really do strive to ensure the whole moving-in experience is as positive as possible for everyone involved.
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Review from K T (Sister of Resident) published on 19 January 2024
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words about Garioch and the staff who work here.
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Review from L R (Granddaughter of Resident) published on 14 November 2023
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your review and kind words about the staff at Garioch.
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Review from John C (Husband of Resident) published on 3 October 2023
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words. It means a lot to staff to get such positive feedback.
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Review from Anney M (Daughter of Resident) published on 2 December 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words, greatly appreciated by the whole team.
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Review from Alison B (Daughter of Resident) published on 10 November 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words and recognition of the team at Garioch Care Home. It was a pleasure looking after your dad and knowing your family.
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Review from Hamilton F (Husband of Resident) published on 30 September 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you so much for your kind words, I will share this with our team!
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Review from George H (Son of Resident) published on 14 September 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind review; your dad is an absolute pleasure to have around and has settled in really well.
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Review from A S (Daughter of Resident) published on 30 May 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words. It really is nice to hear our staff are appreciated for the work they do and that the Garioch is a homely welcoming place to live and visit.
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Review from Elaine B (Daughter of Resident) published on 16 May 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Hello Elaine, I am sorry you feel your mum's first few weeks have not been what you had hoped. We have discussed your concerns and I am confident we can meet her needs moving forward.
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Review from Richard W (Son of Resident) published on 21 March 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your kind words, they are very much appreciated by the whole team.
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Review from D S (Daughter of Resident) published on 22 February 2022
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Reply from Rae Paterson, Manager at Garioch Care Home
Thank you for your review, this really means a lot to all the staff. The last couple of years have been so difficult for everyone and we can truly see the importance of residents being with their loved ones and are happy to support these visits as much as possible within the guidance.
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Review from T B (Daughter of Resident) published on 5 June 2021
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Reply from Gillian Black, Manager at Garioch Care Home
Team Garioch are delighted to receive such a positive review - with heartfelt thanks from what we like to think of as your extended family.
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Review from Irene L (Daughter of Resident) published on 7 April 2021
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Review from Douglas Fraser W (Son of Resident) published on 8 November 2019
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Review from S W (Friend of Resident) published on 6 June 2019
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Reply from Alison Geddes, Marketing at Garioch Care Home
Many thanks for your positive comments on our home, it is wonderful to hear what fantastic progress your friend has made during her time here at Garioch. The team will be delighted to hear your feedback.
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The Review Score of 9.5 (9.502) out of 10 for Garioch Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.702 for Garioch Care Home is calculated as follows: ( (67 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Garioch Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Assistant
Joined: 2018
Molly has been with the Garioch staff team since the young age of 17, starting as a care assistant she is now our amazing Activities Co-Ordinator. She is a firm favourite member of staff with many of our residents and an asset to the team.
Job Title: Care Assistant
Joined: 2021
Katie has been part of the team at Garioch for over 2 years, she is so kind and caring to the residents and she is loved by the team, residents and relatives. Katie will turn her hand to anything and is often seen helping out with activities and in the kitchen.
'I love working at Garioch Care Home, It's a great team and a happy environment to work in'.
Job Title: Care Assistant
Joined: 2022
Vishnu is a great asset to the team, having worked here since November 2022 as a Care Assistant he has a great eye for detail and a passion for delivering high standards of care.
Job Title: Domestic Assistant
Joined: 2021
Pepe has been a valued member of the domestic and laundry team for nearly two years.
Pepe says her favourite part of the job is helping the residents.
Job Title: Laundry Assistant
Joined: 2018
Jackie has worked at Garioch Care Home since 2018 as a valued member of the domestic team. She says she loves speaking to the residents and their families and having fun with them.