Grove Care Home

Grove Road, Kemnay, Inverurie AB51 5RA
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9.3 20 Reviews
  • Grove Care Home, Inverurie
Meallmore’s Grove Care Nursing home is located in Kemnay in the south of Inverurie.

At Grove Care Home, staff provide high quality, personalised nursing care for elderly people including those with dementia.

The home offers fully furnished bedrooms finished to exceptionally high standards.

There is also some of the latest technology to ensure the safety, well-being and mobility of residents, while allowing them to retain as much of their independence as possible.

There are three spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by the highly skilled catering team.

Residents can also choose to pop into the hairdressing and beauty salon for a spot of pampering.

Staff encourage residents and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

The home is conveniently located in Kemnay, close to local shops and amenities.

Care Provided by Grove Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Moira Taylor (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,754
    • Self-Funded Residential Dementia Care from £1,754
    • Self-Funded Nursing Care from £1,754
    • Self-Funded Nursing Dementia Care from £1,754
    • RESPITE Self-Funded Residential Care from £1,754
    • RESPITE Self-Funded Residential Dementia Care from £1,754
    • RESPITE Self-Funded Nursing Care from £1,754
    • RESPITE Self-Funded Nursing Dementia Care from £1,754
  • Please reach out to the team for the latest information on fees.


  • (these prices are only a guideline, please contact Grove Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
9.3

Grove Care Home has a Review Score of 9.3 (9.338) out of 10, based on 12 reviews in the last 2 years. Over all time Grove Care Home has 20 reviews.

Overall Experience

  • 13
  • 5
  • 2
  • 0
  • 0

Date Published

20
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8
12
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Overall Experience  Overall Experience 3.0 out of 5

My husband arrived after being in hospital. Certain drugs that he was given in hospital were not prescribed at the care home so he was very confused, unsettled and became aggressive. This was our first experience of a care home. We all realised (ourselves and care staff) that they could not cope with
his condition of Lewy Body Dementia. He was asked to find somewhere else. Some of the carers were good and did genuinely appear to care; however I certainly felt that most staff never really properly supported either of us. I felt we were being talked about behind our backs and there was no real caring support. I was willing to support my husband and his carers. His care notes did not depict what was happening. The staff did little to encourage my husband to walk despite the fact that I managed to get the council physio to visit him regularly. My husband moved to another care home and is now home. On his first day at the new care home he had a shower which was never given at The Grove after a 6 week stay.

Reply from Cameron, Grove Care Home Representative at Grove Care Home

Thank you for sharing your feedback. We are committed to providing compassionate, individualised care and welcome the opportunity to address concerns while respecting the confidentiality and dignity of our residents. Any adjustments to hospital prescriptions are made under medical guidance to prioritise our residents' well-being. Our team collaborates closely with GPs and specialists to provide tailored care, particularly for complex conditions like Lewy Body Dementia, which we are highly experienced in managing. We prioritise personal care and mobility support, ensuring these are documented and aligned with professional advice for safety. It is disappointing to hear you felt unsupported, as clear and respectful communication with families is central to our approach here at Grove. We aim to create a safe and compassionate environment. While transitions to care homes can be challenging, our team is trained and dedicated to meeting our residents' needs.


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Overall Experience  Overall Experience 5.0 out of 5

The Grove Care Home is set in a beautiful location. The staff are very professional with a very friendly and caring nature and welcome visitors with open arms. I am so glad my mother was in this care home for the final weeks before she passed. I can't thank the staff enough for their friendliness, care
and support.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother was staying at Grove Care Home. The staff were just angels to our mother. Must be the kindest people I have ever met. Our mother was looked after 'first-class'. I would recommend your home to anyone knowing their parent was safe in their hands.

Reply from Robert Vaduva, Care Home Deputy Manager at Grove Care Home

Thank you so much for your thoughtful and heartfelt review. We are honoured to have had the opportunity to care for your mother and it brings us great joy to know that our team made such a positive impact on her well-being. Thank you again for trusting us with her care.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has settled into the Grove really well, her room is very nice with everything she needs. The staff are lovely and provide very good care. The food is very good and there seems to be plenty of activities to keep Mum occupied.

Reply from Robert Vaduva, Care Home Deputy Manager at Grove Care Home

Thank you so much for your kind words! We're delighted to hear that your mum has settled in so well at The Grove. It's wonderful to know that she's comfortable in her room and that our staff's care and attention are meeting your mum's expectations and needs. We're also glad she's enjoying the food and activities. Your review means a lot to us, and we'll continue to do our best to ensure your mum has everything she needs to feel at home. If there's anything more we can do, please don't hesitate to let us know!


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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Grove. The care she gets is very good and all the staff know her well. The food is very good with lots of choice. We can tell when we visit that Mum is comfortable in all the public areas and also enjoys quiet time in her room. They also have a lot of different activities to keep
the residents active and engaged where possible.

Reply from Moira Taylor, Care Home Manager at Grove Care Home

Thank you for your kind words, I will pass this onto the staff in the home


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Overall Experience  Overall Experience 4.0 out of 5

Overall care is good, relative requires a lot more attention as they get older.
Staff try hard to make relatives as comfortable as possible, they try and spend as much time as they can with relatives and help them with eating requirements and personal hygiene.

Reply from Cameron, Care Home Representative at Grove Care Home

Thank you for sharing your detailed feedback. We are pleased to hear that you find the overall care at The Grove to be good and that our colleague's dedication to making residents comfortable is appreciated. We understand the importance of providing additional attention as residents' needs increase with age. Your comments about our colleague's assistance with eating requirements and personal hygiene are invaluable to us. I will pass on your feedback to our home manager. We are committed to continually improving our care. We strive to ensure that all our residents receive the highest standard of care and your input helps us in achieving this goal. Thank you again for your thoughtful review and for helping us to maintain and improve the quality of care at The Grove.


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Overall Experience  Overall Experience 4.0 out of 5

Attentive staff, good food and great surroundings. Staff really care about their residents and engage in a friendly way. Activities and local trips are arranged for the more able residents, keeping their minds active.

Reply from Cameron, Care Home Representative at Grove Care Home

Thank you so much for your kind words and thoughtful review. We are delighted you appreciate our attentive colleagues, delicious food, and lovely surroundings at The Grove. Our team is dedicated to providing compassionate care and engaging with our residents in a friendly manner. We are also thrilled that you value the activities and local trips we arrange to keep our residents' minds active. I have passed on your feedback about activities being tailored to "more able residents" all feedback must be addressed and actioned, so we will revert back to you. Your feedback means the world to us and inspires us to strive for excellence in everything we do.


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Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care my mum received during her time at the Grove. Very good communication. In my mum's final days staff and nurses were outstanding, they treated my mum with so much dignity and respect and showed so much compassion to myself and my wife. We have no negative words whatsoever.

Reply from Moira Taylor, Care Home Manager at Grove Care Home

Thank you for your kind words, I will pass this on to all the staff in the home.


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Overall Experience  Overall Experience 5.0 out of 5

A very welcoming home. Staff are always very pleasant and helpful. Mum has been a lot happier since moving here. Well fed and cared for.

Reply from Moira Taylor, Care Home Manager at Grove Care Home

Thank you for your kind words they are much appreciated and I will pass this on to staff members.


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Overall Experience  Overall Experience 4.0 out of 5

I have no complaints about the home, my mother is very happy and content, she is well looked after. Myself and my brother are always greeted by friendly and helpful staff, we are kept informed of Mum's changing needs and condition. As a retired nurse, I have worked in environments similar and am happy
with Mum's care.

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Overall Experience  Overall Experience 3.0 out of 5

Yet another new manager has just been advised. In general, care is okay but gets poor inspection reports. Some staff are excellent but others not so. Activities are poor for those more able residents. Not much choice locally.

Reply from Roselle Alberto, Acting Manager at Grove Care Home

Thank you for your comments, Grove Care Home strives to increase quality and care for all residents that live in the home. We would encourage anyone to communicate with the home directly.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with the care my uncle is receiving. The staff are friendly and kind. The staff keep me informed.

Reply from William Narvaez, Care Home Manager at Grove Care Home

Thank you so much for the feedback and for choosing Grove Care Home. This helps us continuously improve the service and motivates the staff members.


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Overall Experience  Overall Experience 4.0 out of 5

Dad came to the care home for respite and moved into long-term care soon after. In the eight weeks Dad was there, the care and support given were extremely good. Nurses and carers did as much as they could for him and made him as comfortable as possible. They also were very good at supporting me and
other family members when visiting.

Reply from Heather Martin, Care Home Manager at Grove Care Home

Thank you for your feedback, it is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

All seems good, staff seem very good. Mum has settled in. I am contacted promptly when anything happens e.g. illness, falls etc.

Reply from Heather Martin, Care Home Manager at Grove Care Home

Thank you for your kind words, I really appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been in Grove Care Home for four years. Mum has very advanced dementia and the staff always treats her with care and respect. Dad could be difficult at times, verbally abusive - but again the staff were excellent with him. During Covid, I felt assured that Mum and Dad were being
cared for well in very difficult circumstances. Dad passed away three days ago and the staff were amazing and made the situation easier. The home is bright and airy. The outside area could perhaps be better in regards to the flowers and plants at the back.

Reply from Heather Martin, Care Home Manager at Grove Care Home

Thank you for your kindness, we are currently working on the gardens to ensure they are more attractive for our residents and visitors.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff that cared for Mum and Dad very well. Mum and Dad always seemed happy and content only downside was upstairs rooms get very hot in summer, even with the small windows open. Mum and Dad's personal hygiene was good so kept clean by the staff. Good arrangements for entertainment before Covid.
Be good if the back garden was tidied and used more.

Reply from Carol-Anne Foote, Regional Director at Grove Care Home

Thank you for taking the time to complete a review for us, Neil, it is very much appreciated and I will ensure it is passed on to the staff. I am pleased to hear that your mum and dad were happy and content in the Grove - and I certainly will have a look at the garden area as you suggest.
Many thanks,
Carol-Anne.


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Overall Experience  Overall Experience 5.0 out of 5

My husband had to be transferred to this nursing home and so far he has settled in with help from the staff after coming from a hospital experiment. Visiting of course has been scaled down but they have tried their best to accommodate our family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the Grove for 2 years now and absolutely loves it. I had serious reservations about her going into a home as we had a bad experience with my Dad a few years back. However, all the worrying was unnecessary as the staff and home are fabulous! Nothing is ever too much bother. My
mum has quite a cheeky personality and the staff are always laughing and joking with her. My Mum's health and wellbeing have improved so much since she went into the Grove. She now has the care and stimulation that she needs. I recently lost my brother and can't praise the staff highly enough for the support and understanding that they gave Mum and ourselves. I recommended the Grove to a friend and her family. I have since heard that her Grandad is soon to be residing at the home. The Grove has a very welcoming, homely feeling, and no words can describe how happy we are that Mum is a part of it all!

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Overall Experience  Overall Experience 4.0 out of 5

We thought it would be a rather daunting task looking for a suitable nursing care home when we had to make the unfortunate decision of putting our dad into long term care a few months ago. However, after a couple of weeks respite at The Grove in Kemnay, we decided that we need not look any further.
From the moment we stepped into dads new home, it felt right. As far as we are concerned, it's a home from home for dad. The atmosphere is cheerful. Everyone, including staff and residents, welcomes you with a smile and a friendly word. The rooms are clean and brightly decorated and the meals are wholesome. We have peace of mind that dad is well cared for by both nursing and care staff alike and would have no hesitation in recommending The Grove to others faced with a similar dilemma. Thank you for all the care that you give. It's very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

My mum really enjoys her stay at the home.

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Current Review Score: 9.3 (9.338)

Overview of Review Score

The Review Score of 9.3 (9.338) out of 10 for Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.338 for Grove Care Home is calculated as follows: ( (72 Excellents x 5) + (47 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 139 Ratings = 4.338

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 May 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Good

(4)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

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Moira Taylor

Job Title: Care Home Manager

Joined: 2023

Moira started her career in nursing with the NHS 40 years ago, building up her clinical experience before moving to the private care sector.


She joins Meallmore with over 15 years of managerial experience. Since 2015 she managed an Aberdeenshire home providing residential, dementia and nursing care for another care provider. She most recently spent the last three years as area manager for the same care group, looking after homes across the East of Scotland, supporting nine facilities from Edinburgh up to Dornoch.


Moira continues to build her knowledge base by gaining additional qualifications from Dundee University, and most recently completed a module on ‘Perceptions of a Care Home Nurse’, something she feels passionately about. Moira will oversee the management of Grove Care Home, including ensuring that staff continue to provide the highest quality care for residents.


Commenting on her appointment, Moira said: “Managing a care home is something I love doing and I’m fully committed to developing the home and our staff to reach their full potential. I’m also focused on ensuring the relatives of our residents feel part of the home, as I’ve found that this really makes a difference.


“Meallmore’s values fully align with my own; the company is kind, considerate and supportive not only to our residents but to all our colleagues too. I’m looking forward to working with the team here, and my top priority is to provide high-quality, personalised care for everyone who stays with us at Grove.”


Frequently Asked Questions about Grove Care Home

What types of Care is Grove Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grove Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Grove Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grove Care Home to the centre of Inverurie?

4.4 mile(s) as the crow flies, distance by road may be significantly further.