This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Kirkburn Court Care Home has a Review Score of 9.6 (9.574) out of 10, based on 9 reviews in the last 2 years. Over all time Barchester Kirkburn Court Care Home has 26 reviews.
Review from J G (Daughter of Resident) published on 10 March 2025
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your very kind words I will pass this on to our staff team. we are so glad he enjoyed his respite stay here, he was a pleasure to have.
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Review from M W (Son of Resident) published on 6 March 2025
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your very kind words, it was a privilege to have been involved in you dad's care. Will pass this review on to all the staff.
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Review from Suzie C (Daughter of Resident) published on 14 February 2025
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your very kind words about Kirkburn staff team, it was a privilege to have your mother in our care.
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Review from N F (Granddaughter of Resident) published on 13 May 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Katrina C (Daughter of Resident) published on 28 November 2023
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from W S (Daughter of Resident) published on 4 October 2023
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from E B (Daughter of Resident) published on 26 September 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Allison W (Daughter of Resident) published on 6 July 2023
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J M (Daughter of Resident) published on 15 June 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from C R (Friend of Resident) published on 31 January 2023
Submitted via Postal Card •
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Reply from David Garland, Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J M (Wife of Resident) published on 24 January 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from H R (Niece of Resident) published on 9 January 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Neil S (Son of Resident) published on 12 December 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Peter F (Brother of Resident) published on 20 June 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Catherine M (Daughter of Resident) published on 20 June 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Graham R (Son of Resident) published on 6 June 2022
Submitted via Postal Card •
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Patricia R (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card •
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Treated with Dignity
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Review from Anne F (Daughter of Resident) published on 8 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
On behalf of the team at Kirkburn Court we are sorry for your loss. Thank you for taking the time to review our home and the positive comments regarding the team. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Norman M (Husband of Resident) published on 4 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Michael S (Son of Resident) published on 29 May 2020
Submitted via Website •
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Kirkburn Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.6 (9.574) out of 10 for Barchester Kirkburn Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.971 for Barchester Kirkburn Court Care Home is calculated as follows: ( (101 Excellents x 5) + (3 Goods x 4) ) ÷ 104 Ratings = 4.971
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.603 Points relating to the number of positive Reviews for Barchester Kirkburn Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jan 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Joined: 2015
Hi, my name is David, and I am the General Manager here at Kirkburn Court.
I have worked in the Care Sector for the past 30 years, in a varied range of positions. I started as a Care Assistant in 1986 and have been involved in the management of care home services for the past 9 years. I joined Barchester Healthcare, here at Kirkburn Court, in June 2015 and the warm welcome from the residents, their families and staff have helped me settle very well into life here as General Manager. I enjoy ensuring that residents and staff are well supported within the daily life of the home.