Barchester Lethen Park Care Home

Berrymuir Road, Portlethen, Aberdeen AB12 4UF
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10 54 Reviews
  • Barchester Lethen Park Care Home, Aberdeen
Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

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Care Provided by Barchester Lethen Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annette Brown (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Barchester Lethen Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,063

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lethen Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has open visiting


  • Parking

  • The home has a front and rear car park


Barchester Lethen Park Care Home Reviews (54)

Total of 54, showing 1-20
10

Barchester Lethen Park Care Home has a Review Score of 10 (9.950) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Lethen Park Care Home has 54 reviews.

Overall Experience

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Date Published

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Review from Dorothy A (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Barchester Lethen Park Care Home for just under seven years, a very long time.
The care and attention she received was absolutely amazing. The carers, nurses, chefs, kitchen staff, office staff and activities coordinator were all so involved in caring for Mum, encouraging her to be involved
but equally letting her be on her own if that was what she wanted but always checking she was ok. The menu is so good, if there's nothing that they like then they'll make something else but there is a great choice.
Activities galore if you want to be involved and a weekly hairdresser (who is amazing) to keep them all looking beautiful.
The manager's door is always open if you have any concerns.
Mum unfortunately passed away at the end of December and we were looked after so well the days before she passed and we could be there anytime.
I'll miss my visits as everyone is a friend.
You guys are amazing!

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you so much for your kind words. It was such a pleasure to look after your mum over the past seven years, she will be very much missed amongst the Lethen Park team.


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Review from D R (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Barchester Lethen Park Care Home, Portlethen, and is extremely well looked after. The home has been refurbished in recent months and is very modern and very comfortable.
Staff are dedicated and friendly.

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for your review. The team at Lethen Park value all feedback and we really enjoy making each day special. Thank you for your positive comments regarding the care of your mother and we're also delighted that you like the refurbishment. We are particularly proud of this ourselves.


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Review from G M (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's been in Lethen for about three years now. He is really well cared for and enjoys the range of activities provided. As I live in Glasgow, it helps me seeing him on social media joining in and enjoying himself.

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for your review. The team at Lethen Park value all feedback and we really enjoy making each day special. It's great that you can see this via social media. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times.


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Review from L H (Daughter of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad came to Lethen Park he was rather unsettled however the activities team buddied up with him and supported him daily with settling in, dad has been at Lethen Park for nearly a year and I can honestly say it is a weight off my shoulders. He is so safe and I can sleep peacefully knowing he
has everything he needs. Recently the maintenance manager has helped with my dad's windows and supported his dementia. The activities girl is amazing at understanding my dad's needs and suggested a window covering which has made a huge difference to his well-being. The food is amazing and my dad loved when the chef visits him daily and has a chat with him. All the carers are incredible and they all meet his needs and more. I feel like my dad has a family at Lethen Park as well as our beloved family. The housekeeping staff are amazing and treat him with dignity and love.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Valerie S (Sister-in-law of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident at Barchester Lethen Park Care Home in Portlethen, she has been a resident there for over a year, she loves all the staff and her friends at the home. She loves her room and her close friends, my sister enjoys walks and all activities.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Kerrie M (Daughter-in-law of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lethen Park Care Home is a fab home that goes beyond expectations looking after my father-in-law, it was their emerald anniversary today and I got in touch to see if they could do something, seeing that Mother-in-law visits on a Friday, and they organised a lovely afternoon tea for them to
have together. Honestly, just makes my heart swell that they really look after each resident that lives there.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gillian B (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lethen Park since the end of March 2023. I can honestly say I was a bit apprehensive at the start as I knew he wasn’t wanting to leave his house but after numerous falls it was a decision I had to make & thankfully I chose a home that I am very happy with! Dad went in for respite
initially but once accessed there was no going home. The staff certainly look out for my dad & other residents & in light of a recent fall dad had (not at the care home ) they proved just how caring they are by being diligent & persistent with getting Dad the treatment that he needed! If it hadn’t been for them my dad would have still been waiting for a half hip operation as the hospital kept sending him back to home saying nothing was amiss. I can’t but thank them enough for their professionalism in the situation. Every member of staff seems to be happy in their job & they all work as a team from the manager down to the cleaning staff & it just makes for a very happy environment.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from L K (Wife of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided and the activity coordinator is very community and resident-focused. Food is good and the home is well-entertained and active. The garden project has made a huge difference to the building.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from D M (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lethen Park Care Home are always attentive and caring towards my mum in memory lane, the activities girl ensures my mum is well cared for and always has lots to do. The new activity assistant is really compassionate to my mum's needs. The food is always to a high standard and also is the
rooms. The staff have changed recently however I am very happy with this change and the manager is lovely. Lastly, the admin lady is just wonderful and always helps me when I call

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Claire B (Granddaughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran moved into Lethan Park recently, but the difference since she moved in has been unbelievable and so amazing to see! It is very clear that she is well cared for by the staff and thrives on the company of the other residents and the engaging activities that are provided by the staff. The communication,
compassion and care that has been shown by the whole staff has made the transition into a home much easier for the whole family. Knowing my gran is well cared for and happy is all that we could wish for - thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Heather B (Daughter-in-law of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first dealings with Lethen Park Care Home, I was impressed. One member of staff spent an hour showing us around, and we knew by the end of the hour that we would be happy to have Lethen Park as Grandma's new home. From then on, every member of staff has gone out of their way to welcome not just
Grandma but all of us. I cannot praise the staff enough for the time and care they have given. As a family, we feel that we have got the lady we loved and knew back (or almost!), and Grandma herself is more settled and happy than we ever could have hoped for.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Grace S (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum recently had a fall in the home, and an ambulance had to be called. The nurse in charge called us right away so we could be with her while waiting for the ambulance. The staff were amazing with both us and Mum. They tried to keep her as comfortable as possible while dealing with all the other
residents. Mum was shown respect and dignity throughout her ordeal. The nurse in charge was due to go off shift and on holiday but chose to stay with Mum until he had confirmation that she was going to be OK. All of the staff on duty that night were amazing.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margo R (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care that anyone could wish for. They always go the extra mile. Keep up the excellent work. Activity organiser gets everyone going. Food is good, always caters for different needs. They have special nights to get the whole family involved. Great care home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from E M (Wife of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care is great. Very friendly staff. He gets taken out and about, which is great for him. Always involved when he can be. Plenty of entertainment which is well organised and residents enjoy getting out in the garden to sit or help is a boost. All good.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from June M (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the staff as a family for their care and attention to our mum. They kindly got my mum ready to take her to her grandson's wedding on Saturday 9th of July. The girls were fantastic that took my mum there to join in on the celebrations.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carolyne C (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was told both my parents would have to move into a care home I was a bit apprehensive. I had never been inside a care home before, but my first visit to Lethen Park changed all that.
My husband and I arranged a meeting with the manager who went through everything with us, explaining about life
in a care home which was very helpful. We were then shown around the home by a member of staff who also let us view the rooms that were available. Two weeks later my parents moved into Lethen Park, which says it all really.
Mum and Dad seem to have settled in fine, which I have to give the staff credit for. Every member of staff goes above and beyond to ensure my parents are happy and comfortable.
I can now sleep at night knowing that they are safe and being well looked after.
Thank you, Lethen Park.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Diane P (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lethan Park Care Home for 18 months and I can honestly say that she’s been extremely well cared for. The entrainment that is organised for them is incredible.
The staff are really friendly but also very caring and patient. The food is also very good.
I would thoroughly recommend
it to everyone.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Deborah G (Daughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My biggest regret was placing my Dad in Lethen Park. The initial months were okay but as more and more staff, including managers, left the situation became dire and he experienced really appalling and dangerous care at times. Some individual staff were caring towards Dad but no one was in overall charge
and agency staff cover was widely used so there was no continuity in care and standards and communication were lacking. The stress of this affected Dad's well-being and he was unhappy at Lethen. Sadly new management arrived too late to make a difference to Dad's experience.

Reply from Feedback Team, The Feedback Team at Barchester Lethen Park Care Home

Dear Deborah,
We are very sorry to hear that you didn’t feel that the latter months of your dad's stay were not to the same standard of care he had been receiving or you would expect. The highest quality of care for residents is always our top priority and the team at Lethen are very sad to read that you didn’t feel that this was the case. We would really like to better understand your experience, so please do let us know if you would like to share what you didn’t feel was delivered and we can look into this for you. You can contact us at feedback@barchester.com.
Kind Regards, Barchester’s Customer Feedback Team


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Review from Elizabeth C (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for almost four years, she has a good friendship group with two other residents. My mum enjoys weekly clubs, including crafts and knitting and the nursery children. My mum's room is comfortable and I am always updated with all my mum's needs. The activities have improved this
year and I am happy with my mum's weekly social interactions. There is a huge difference in staff, I have marked a five for the staff that have been here a long time, the new staff I would mark a three. I feel the rooms need a huge update and re-vamp, especially the bathroom.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lorna B (Wife of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been at Lethen Park for less than a month and has settled in well. He has formed bonds with staff and finds being assisted easy, comfortable and he is very content. My partner enjoys spending time with another resident and has formed a nice friendship with him. My partner has had a couple
of issues with settling in such as being clean-shaven every day, however, this issue has been addressed. Nurses are always on hand and approachable, especially with updates. We are promoting my partner's mobility and he is getting stronger each day.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Barchester Lethen Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Barchester Lethen Park Care Home is calculated as follows: ( (193 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lethen Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Oct 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Adequate

(3)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Frequently Asked Questions about Barchester Lethen Park Care Home

What types of Care is Barchester Lethen Park Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Lethen Park Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Lethen Park Care Home have?

There are 55 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Lethen Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Lethen Park Care Home to the centre of Aberdeen?

6.6 mile(s) as the crow flies, distance by road may be significantly further.