Barchester Lethen Park Care Home

Berrymuir Road, Portlethen, Aberdeen AB12 4UF
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10 54 Reviews
  • Barchester Lethen Park Care Home, Aberdeen
Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

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Care Provided by Barchester Lethen Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annette Brown (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Barchester Lethen Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,063

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lethen Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has open visiting


  • Parking

  • The home has a front and rear car park


Barchester Lethen Park Care Home Reviews (54)

Total of 54, showing 21-40
10

Barchester Lethen Park Care Home has a Review Score of 10 (9.950) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Lethen Park Care Home has 54 reviews.

Overall Experience

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Date Published

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Review from Alexander B (Husband of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for five years past October, my wife is a well-loved resident and has settled in well, We have asked for a lock on my wife's door and this is in the pipeline. The activities girl has improved the home and the residents' day. I am happy to see the garden projects are back
up and running and I look forward to eating fresh vegetables next year.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Andrea M (Daughter-in-law of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law here. I have to say without exception every single member of staff is warm welcoming and friendly. I feel She is well cared for. Her room is kept tidy and clean. The staff have definitely engaged with us as a family to try to help my Mother in law settle in and I feel they
have done a great job. I am a nurse myself and I really am impressed with how lovely the staff are.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. It's great to know your Mother-in-law is settling and we thank you for your positive comments. I will pass on your feedback to the team.


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Review from A W (Daughter of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Lethen Park Care Home for two years and I can truly say that her life has been enhanced so much with the care and dedication of the staff in Memory Lane.
Since the lady who runs the activities came on board several months ago, there have been so many good things going on and Mum
is loving it. Great to see her so happy….

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S C (Daughter of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Lethan Park for almost 2 years. He is well cared for and nothing is too much trouble for the staff. I can contact them at any time for updates on his wellbeing and always get honest answers. Definately the best choice of nursing home for him. The staff are professional but very kind
towards both residents and family members.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments, which are very much appreciated, regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A M (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only one person I have contact with and she is warm, welcoming, helpful and professional. She always does her best to meet my needs and has done a brilliant job throughout the pandemic.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Debbie F (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Lethen Park on 10th March, so only a week prior to them locking down the facility due to COVID-19, so I was only able to visit on the day she moved in and a couple of days later. Mum seems to have settled well, and we have a weekly Skype call arranged by the staff which I always look
forward to. The few visits that I have had to Lethen have been extremely positive - not only am I comfortable with the care provided to my mum, but they have been a great support to me too following the passing of my dad just a month prior to Mum moving in. The facilities are lovely and well maintained and I get great comfort knowing the staff there all care so much about the residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Shona W (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad went into Lethen Park, we have been delighted with the care he has received. After viewing quite a few homes, we knew that he would be very at home at Lethen Park and he settled in very well. Visiting is usually anytime and we always feel welcome. During the Covid-19 pandemic, they have
done their best to keep relatives informed and have set up weekly Skype calls with residents so that family can keep in touch and see their loved one's faces. This has been invaluable and has meant peace of mind for us. The staff work so hard and it really is like being part of a big family.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Denise P (Daughter of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been impressed with the level of care my father has received since he moved in almost three years ago, however, the additional care and attention to his family's needs have been even more impressive since the home went into lockdown due to the COVID 19 outbreak. I am very pleased to get regular
updates when I call and pleased that the staff take the time to make video calls each week. This has been a source of comfort at a difficult time. Thanks to all involved.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

We are pleased that the regular communications and weekly calls are reassuring during this challenging period for all. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Lethen Park are looking forward to welcoming you back to visit at the earliest opportunity, subject to ongoing guidelines.


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Review from Gary W (Son of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Lethen Park for a while now. The staff are excellent at keeping him safe from the Covid-19. We get a FaceTime every week which, for all residents, is a great thing for the staff to do, especially as they have enough on their plates to do, but even before the Covid-19
outbreak, I find staff very friendly and caring, keeping residents in good spirits. A big thanks to all staff who do a great job under very difficult conditions.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review during this difficult period for all and our colleagues will be delighted to hear your positive feedback. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from James G (Son of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over three years and in that time, I have witnessed nothing but excellent service, care and attention, from all staff to not only my mother, but to all other residents, when I have had the opportunity to visit her in the resident's lounge, in the dining room, at numerous
organised events, or even as I pass by other resident's room, going to or from my visits. Even if my mother does not subsequently remember any of the events and activities that she has partaken in or simply watched, we, her family have and take great comfort in knowing and seeing that as much as possible is being done to make her life an enjoyable one. We are especially grateful at this current time, to still be able to see and converse with our mum via weekly FaceTime sessions.
My mother has good and bad days, but I've yet to see any staff member having a bad day, they are always so friendly, enthusiastic and extremely caring to my mother and the other residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carol C (Granddaughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers looking after my grandma at Lethen are amazing we have a facetime once a week too and their hard work and dedication should be recognised. We as a family are overwhelmed at the kindness and care she receives.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Angela M (Granddaughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish for any better carers looking after my grandmother. She is always so happy when we get our weekly FaceTime. I am so assured that they are looking after her well. Thanks to all the staff.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Linda E (Daughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lethen Park Care Home provides exceptional care to my Mother who has Vascular Dementia.
I am impressed by how the entire staff work so efficiently as a team in providing round the clock care necessary for my mother and other residents needs. The staff always communicate well with family showing compassion
and caring. It appears evident that no matter what job position staff do, all are competent in providing resident centred care. I’m very happy that my mother is cared for in such a home-like setting.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Veronica A (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in Lethen Park for 3 years and after a slightly difficult start he has settled in well. The staff are friendly and helpful and during this difficult time with Covid 19, they have eased the loneliness by arranging FaceTime chats between me and dad. I am particularly impressed with the
way they have kept all residents safe during these difficult times. Overall they have given my dad a much better quality of life than if he had struggled in his own home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your kind comments and wonderful review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sheila G (Daughter of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided for my mum. The home is in a nice setting and is bright and airy. The staff are friendly and caring, and especially in this Covid situation, do remarkably well to keep things as normal as possible. The entertainment lady helps my mum stay in touch with us via video
calls. It's a pleasure to see her face light up when she sees her great-grandson on the screen. Keep up the good work girls and guys it's very much appreciated.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Staying connected during this challenging period is an important part of our Life Enrichment programme. I will pass on your feedback to the team.


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Review from Susan G (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 3 years now and has received excellent care and support through her onset of vascular dementia. She has a lovely room and ensuite shower room, which are personalised with some of her furniture, paintings, photographs etc. Throughout her deterioration, the staff
have managed the changes with evermore support both mentally and physically. Lethen Park is always spotlessly clean and tidy. The atmosphere is always happy and chatty. The staff are always very friendly and helpful. The residents have a very good choice of meals, and their preferences are taken into consideration. The afternoon cuppa and cakes are always very popular. All of the residents are well looked after day and night. To date, Lethen Park staff and residents have been safe from Covid-19, due to the organisation and care of the staff, which has been greatly appreciated by many. Highly recommend Lethen Park.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for taking the time to review our home and sharing your positive experience of the home even during this challenging period for everyone. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gordon M (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lethen Park is a wonderful care home. From the day my mum arrived, she has been treated as a member of the family by all the staff dealing with her. It is clear to me that the ethos is that the staff don’t just care for their residents, they genuinely care about them. This creates a lovely atmosphere
within the community which is evident as soon as you enter the premises. My mum settled in very quickly and was soon integrated into the social fabric. I have been very impressed by the high level of stimulating activity the residents are encouraged to engage in.
Overall, the facilities in Lethen Park are excellent. My mum’s room is well proportioned and we were able to personalise it for her.
My mum has thrived since she moved into Lethen Park. Thankfully, she had settled well prior to the COVID-19 lockdown. Given, the unprecedented challenges during this time, it has been a great comfort to me and our family knowing how well she is being cared for. We are extremely grateful for that.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review and positive experience of the home as a family. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Avril G (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has Dementia and has been a resident since December 2017. I was very apprehensive of my mum going into a Care Home and cannot fault Lethen Park. Everyone at the Home is fantastic, they really care about the residents. There is a real sense of fun with lots of activities and generally an
all-round environment of love and care. The Home has set up FaceTime meetings so my family and I can still see and communicate with my mum, which is fantastic. I would like to thank everyone working at the Home for their great work, enthusiasm and care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

We are pleased that the video calls are supportive during this unprecedented time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Brenda (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care and support my dad is getting at Lethen Park. During the lockdown, we have been able to have weekly video call sessions with him where a staff member supports my dad to be able to see us on the screen.
The staff are all very friendly and caring to not just the residents
but also their families and are on hand to listen to any concerns or questions that we may have.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. If you have any suggestions or like to see anything else during this challenging period for all, please let us know. I will pass on your feedback to the team.


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Review from Tanya H (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lethen Park since October last year. Staff are outstanding and treat her with respect, warmth and such kindness. During this difficult time with covid-19 we are unable to visit, staff have set up video call sessions so that our family can communicate with her. This has meant so much
to my dad and I and also My mum. So thank you to all the staff at Lethen Park, you are doing a wonderful job. Stay safe.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Barchester Lethen Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Barchester Lethen Park Care Home is calculated as follows: ( (193 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lethen Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Oct 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Adequate

(3)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (11)

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