Barchester Lethen Park Care Home

Berrymuir Road, Portlethen, Aberdeen AB12 4UF
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10 54 Reviews
  • Barchester Lethen Park Care Home, Aberdeen
Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

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Care Provided by Barchester Lethen Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annette Brown (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Barchester Lethen Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,063

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lethen Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has open visiting


  • Parking

  • The home has a front and rear car park


Barchester Lethen Park Care Home Reviews (54)

Total of 54, showing 41-54
10

Barchester Lethen Park Care Home has a Review Score of 10 (9.950) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Lethen Park Care Home has 54 reviews.

Overall Experience

  • 41
  • 12
  • 0
  • 0
  • 1

Date Published

54
5
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17
37

Review from Pam V (Wife of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Lethen Park for two and a half years due to having Early-onset Alzheimers. From the many nursing homes we viewed, it was an easy choice for him to move there, the team - both caring and office wise - are simply wonderful, so caring, professional, and they really understand Alzheimer's
how it both affects the resident and also their family. Many of their team members have worked at Lethen for many years, which in itself speaks volumes. The whole family were made welcome and we were able to personalise his room, making it special for him. My husband immediately settled there, Lethen becoming his home, the quality of care is exceptional; personal care; nursing care; laundry; housekeeping. There is a plentiful supply of food; breakfast, lunch and dinner, with morning cuppas and afternoon coffees and cakes, plus supper.
It is so hard letting your loved one move into residential care, however, Lethen makes the move so much easier.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lethen Park Care Home

Thank you for your kind comments about the home and its staff. We are pleased that your husband has settled so well. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M D (Niece of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle loves it so much, I never thought of putting my uncle in a care home before but I went and looked at them and Barchester Lethen Park Care Home was by far the best one and we were so happy to take him there. It is so caring and loving and very welcoming as well.

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Review from Audrey W (Wife of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We reviewed seven homes in the Aberdeen area and we were delighted to put my husband in to Lethan Park.

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Review from W G (Husband of Resident) assisted by family/friend published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Provide perfect service.
Meals very good.
Staff excellent.

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Review from Ronald M (Son of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father started in a residential care home. Unfortunately, after a stressful experience, we had to transfer to another home. Our first visit to Lethan Park we found the manager and admin staff very helpful and friendly. My Father has now settled down without any difficulties thanks to all the staff's
caring, cheerfulness and support. I would have no problem at all in recommending Lethen Park to anyone.

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Review from D L (Friend of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic day for residents and family. The staff pulled out all the stops to make this special celebration for everyone. The friendly and caring sides shows through in all the staff in this home.

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Review from Y S (Daughter of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Lethen Park for sixteen months and although it has taken a while for her to settle, I see a peacefulness that never existed when she was in her own home. Ideally, there should be more staff to give each service user the help they need, simple things like being taken to the toilet
when they ask, without having to wait until there is enough staff to do so. More activities and stimulation would be a real benefit as would outings.

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Review from Carol F (Niece of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my aunt is happy in Lethen Park, the staff are all lovely to her, even when they are extremely busy with residents who require a lot more care. She told me today (Sat 21/10/17) that is was the best ever afternoon she has had since moving to the home, the new activities leader has some excellent
and fresh ideas to involve them in and she appreciates it all. Relatives and residents are made to feel very welcome to join in the activities, she is there for us, as well as residents, very welcoming, we know when we are not there she is occupied and joining in some activity. Overall we are happy with the home, the downside is the turnover of staff, hopefully, that might settle down soon, as they are a great team.

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Review from Margaret B (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father settled in without any difficulties. I found the whole experience of putting my father into a care home very emotional. The staff were very supportive and I couldn't have got through without them. This covers the whole team, domestic, nursing, catering, manager etc.
My father's needs are
always taken care of with care and dignity. Staff make me feel welcome when I visit.

Reply from Cathy Galbraith, Operations Manager at Barchester Lethen Park Care Home

Thank you on behalf of myself and staff for this lovely review. We try to make the transition into care as easy as possible for our new resident and family members.


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Review from B K (Daughter of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff work extremely hard, it's not an easy job. The furnishings in the rooms are very basic considering it costs my mother £1500 a week. The armchairs in the common room are fabric which is a bad idea because some are urinated on. The staff do wash them (wipe them actually) but I think they should
be covered in a waterproof material. New dining tables and chairs in the eating area are ideal.

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Review from Margaret W (Wife of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and found management recently, no dealings at all. Could be doing with a more hands on manager like in the past. Home is needing refurbishment.

Reply from Cathy Galbraith, Operations Manager at Barchester Lethen Park Care Home

Thank you so much for your review. I will pass on your comments to the staff. I have just joined the home mid August and hopefully you will see a lot more of me when you are in. Please feel free to come in for a chat and a coffee as my door is always opened.


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Review from Maureen A (Wife of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After having spent six months in a psychiatric hospital, my husband was discharged to Lethen Park in March 2017. The initial impression was one of "calm" after being in an environment of very sick people. Like everywhere else, a nursing home depends on caring staff.


For the most part, Lethen Park

has very caring staff working in very difficult circumstances. Staffing has been stretched during the holiday period and there are a lot of inexperienced staff under training. The priority for them must be kindness and care - this is far more than a job!!


I am happy most of the time and if I have any problems I express them and they are rectified. The department could do with more space but residents seem content.


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Review from Lesley M (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff are always friendly, smiling and very helpful. Sometimes I get the impression short staffed especially at weekends though. Mum has settled in well and lots of activities now. Only bad comment I would say is sometimes bathroom not cleaned properly i.e especially the floor but
it could be it's cleaned in morning and accidents happen later which is no fault of the staff.
Food seems good and varied and alternatives offered.
Overall I highly recommend this care home and I think the staff are wonderful that I have met.
They are happy and caring and seem to have a wonderful rapport with residents.

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Review from Sheila I (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Barchester Lethen Park Care Home for a few years now and I have had no concerns about her care. The staff are friendly and very capable. My mum settled in right away and was aware of her surroundings before her dementia got too bad. Many of the staff are still there and have been
for many years and know my Mum well. I was my Mum's main carer so I know I can visit her and come away knowing she is in good hands. Thank you all so much.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Barchester Lethen Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Barchester Lethen Park Care Home is calculated as follows: ( (193 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lethen Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Oct 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Adequate

(3)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (11)

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