Pitcairn Lodge Nursing Home

Kirkton of Skene, Westhill AB32 6XT
Submit a Review
9.6 58 Reviews
  • Pitcairn Lodge Nursing Home, Westhill
Located in a beautiful rural setting, with views over Westhill, Pitcairn Lodge is a home which is truly part of the local community. The team, many of whom have been with the home for over 10 years, are passionate about enriching the lives of their residents with activities and experiences which bring them joy.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks. These are ideal for family carers looking after loved ones at home, who would like to plan a short break themselves.

The community are embraced into life in the home, keeping those special connections alive. The team take the residents to churches they have gone to all their lives, as well as welcoming church groups into the home.

Local school and nursery children are regular visitors, joining in with activities and performing for the residents. There is a regular musical memories exercise group, a touring puppet theatre and therapy dogs. And the residents enjoy regular shopping trips, pub lunches and visits to community cafés.

The home has a large garden. This summer the residents have enjoyed growing their own produce in the raised beds, harvesting it for the chef to use in the kitchen.

Mealtimes are a real highlight of the day, with the home’s chef crowned winner of the regional Best Performing Chef award at Sanctuary Care’s MasterChef Conference. From delicious roast dinners with all the trimmings, to freshly baked cakes for afternoon tea.

There are welcoming lounges to enjoy activities and spend time with loved ones, who are welcome at any time. And there’s a private family and friends Facebook group, where families can see what their loved ones have been enjoying doing, even if they can’t be there in person.

A hairdresser visits twice a week for appointments with the residents in the home’s salon. And there are regular pamper sessions, with manicures and hand massages.

Show Pitcairn Lodge Nursing Home on the Map

Care Provided by Pitcairn Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Ruth Witkowski (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Pitcairn Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,878

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1878, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Pitcairn Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Pitcairn Lodge Nursing Home Reviews (58)

Total of 58, showing 21-40
9.6

Pitcairn Lodge Nursing Home has a Review Score of 9.6 (9.592) out of 10, based on 20 reviews in the last 2 years. Over all time Pitcairn Lodge Nursing Home has 58 reviews.

Overall Experience

  • 40
  • 17
  • 0
  • 0
  • 1

Date Published

58
17
18
20
38

Review from Brenda C (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Pitcairn during the first lockdown. I found this extremely hard but knew it was for the best as she has dementia. Now that things are getting back to normal, it has been great to get to know the staff, they are all very welcoming and friendly, and I see that they all do their best for
my mum. Her room is always clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley R (Stepdaughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a nursing home, particularly in a crisis situation, is very difficult for the family and the person they are supporting to choose a new home. The process at Pitcairn Lodge Nursing Home was very smooth and lovingly activated. I am a nurse and a stickler for high-quality nursing care and have
been hugely impressed by the quality, compassion and love given to my step-mum since she joined in November 2022. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia S (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at many homes I was delighted Mum got offered a place in Pitcairn. The home is in lovely rural surroundings and is bright and welcoming once inside. Mum has speech issues so doesn't really interact, preferring to stay in her room. This is her choice but I know she is never left alone for
long periods as anytime I visit staff pop in and out. She has settled in really well and I'm delighted with the level of care and support from staff. Thank you!

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you so much for your wonderful review. It's lovely to hear how well your mum has settled in and how pleased you are with the care and support provided by our team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angie M (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely place surrounding are beautiful mum is so happy there staff are very friendly and loving plenty of activities and always loving seeing all the posts couldn't wish for a better place for my mum

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very early days for us to review. However, mum has settled in quickly with her new surrounding. All family members who have been out to visit have been happy to find a warm and cosy atmosphere. Friendly, helpful staff who are always at the end of the phone and willing to take time to discuss mum's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Sister of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is always clean and tidy when I visit her. The staff are very friendly and always answers any questions I ask. Pitcairn Lodge Nursing Home is bright and always very clean, they always have flowers in the lounge and my sister seems happy there.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you so much for taking the time for reviewing our home and for your kind words about our home and care. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F M (Daughter of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Dad is being looked after very well, although he does have certain times when he is being difficult with staff.
There are always plenty of activities being done.
Continuous issues with laundry - clothes missing and wrong clothes in the room, despite all being named!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graeme S (Son of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very lucky to get Mum in here. After being shown around was very impressed with the staff and facilities. Mum seems to be settling in ok. Would recommend Pitcairn to any family looking for care of their elderly parents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol R (Sister of Resident) published on 16 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure visiting my sister at Pitcairn Lodge Nursing Home. The staff are always welcoming and friendly. The home itself is always clean and tidy, as is my sister. Actually, I always look forward to my visits.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you so much for taking the time to review our home - your kind words are so appreciated by the team at Pitcairn Lodge Nursing Home. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Niece of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very difficult to write a review due to covid restrictions. Not being able to see the personal interaction with staff and residents. But to date, we are happy with the care provided especially with communication by phone regarding any issues and challenges they have had endured. Only small fault is
I find that speaking to different staff on the phone, sometimes they are not up to date with what is happening with our resident. But again interaction could be more manageable with a larger room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Son of Resident) published on 12 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents are residents of Pitcairn Lodge, which makes it easy for myself and my family to visit. My parents are both very settled and like living there. They both enjoy the activities and the gardens.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am happy with my Mum’s care, she seems really settled and the staff have a good rapport with her. The home is always spotless and clean. There are regular updates as to what’s going on in general but maybe there could be more personal updates, especially when residents aren’t able to communicate
this themselves. Covid-19 has made things very difficult for everyone but I feel Pitcairn Lodge Nursing Home has managed the situation very well and thankfully my Mum doesn’t seem affected by all the changes. Moving a parent into a care home is never easy but I’m reassured by the standard of care here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William E (Husband of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, my wife is treated very well and has been for the last two years. The Covid pandemic has added to the difficulties experienced by the staff and management. The care is very good and the activities are too. The cleanliness; personal, clothing and facilities are of a high standard. The medical
treatment has been maintained during the pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon (Brother of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the overall service provided by Pitcairn Lodge Nursing Home. My contacts have been with a number of the staff at the home and all have provided a high level of service with a friendly and approachable attitude. Most of my contact has been by telephone and I have as yet been unable
to gain access to the Home, due to COVID restrictions, but I have a good feeling about the home. I have met my sister at the window of her room and also in the garden areas (in the summer) and all staff have provided me with a high level of service. My sister appears to have settled in well and the home provides a safe and secure dwelling for her medical needs. The only concern I have is the cost of her care, it seems high to me!

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you for your kind words and feedback, it is much appreciated! Our team are always here for you if you have any questions at all, including the home's current care fees.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda R (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comforting to know my mum is here. During Covid times, it's not easy but the staff really do their best. Mum likes the staff and they treat her very well. Communication between family and home could be improved but they do the best they can.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you for your kind words about our home and team - they are so appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Always let you know what's happening with the care of my mum. Staff are extremely helpful and nothing is ever too much trouble. Always listen to any request made. Mum seems very happy and never complains.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you so much for your review - it is lovely to hear mum is happy with us at Pitcairn Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good support - low staff turnover - always kept up to date with mum's condition and general well being.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary K (Cousin of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my cousin who is a resident at this lovely care home. I always get a good welcome from the staff - always offer me a cup of tea. Place is always well kept - clean and tidy. What I notice most is that the staff are happy doing their job and there is always someone on hand to help the residents
and also listen to any concerns I may have. The outside space/garden is beautiful. Most of all my cousin is happy and well looked after.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Mary, thank you for such a lovely review - it is wonderful to hear how welcome both yourself and your cousin feel in our home. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George M (Son of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitcairn Lodge is a very tidy and clean nursing home.
All the staff are very welcoming and friendly.
My mum has been in the nursing home for 9 months and the change in her has been marvellous. She has thrived in Pitcairn, she is very settled and happy, she is eating very well and slowly putting on
weight. She enjoys having a laugh with the staff.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear George, thank you for taking the time to review our home and for your kind words about our team. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Granddaughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Pitcairn Lodge are great they are well trained and know their role. They are very approachable and friendly. The home itself is absolutely fantastic especially the dementia garden. Great idea!

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you for your kind words about our home and team. I agree the dementia garden is really lovely! I will be sure to pass your good feedback onto the manager and the team. Best wishes Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Pitcairn Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.592 for Pitcairn Lodge Nursing Home is calculated as follows: ( (145 Excellents x 5) + (81 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 233 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pitcairn Lodge Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet