Pitcairn Lodge Nursing Home

Kirkton of Skene, Westhill AB32 6XT
Submit a Review
9.6 58 Reviews
  • Pitcairn Lodge Nursing Home, Westhill
Located in a beautiful rural setting, with views over Westhill, Pitcairn Lodge is a home which is truly part of the local community. The team, many of whom have been with the home for over 10 years, are passionate about enriching the lives of their residents with activities and experiences which bring them joy.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks. These are ideal for family carers looking after loved ones at home, who would like to plan a short break themselves.

The community are embraced into life in the home, keeping those special connections alive. The team take the residents to churches they have gone to all their lives, as well as welcoming church groups into the home.

Local school and nursery children are regular visitors, joining in with activities and performing for the residents. There is a regular musical memories exercise group, a touring puppet theatre and therapy dogs. And the residents enjoy regular shopping trips, pub lunches and visits to community cafés.

The home has a large garden. This summer the residents have enjoyed growing their own produce in the raised beds, harvesting it for the chef to use in the kitchen.

Mealtimes are a real highlight of the day, with the home’s chef crowned winner of the regional Best Performing Chef award at Sanctuary Care’s MasterChef Conference. From delicious roast dinners with all the trimmings, to freshly baked cakes for afternoon tea.

There are welcoming lounges to enjoy activities and spend time with loved ones, who are welcome at any time. And there’s a private family and friends Facebook group, where families can see what their loved ones have been enjoying doing, even if they can’t be there in person.

A hairdresser visits twice a week for appointments with the residents in the home’s salon. And there are regular pamper sessions, with manicures and hand massages.

Show Pitcairn Lodge Nursing Home on the Map

Care Provided by Pitcairn Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Ruth Witkowski (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Pitcairn Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,878

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from £1878, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Pitcairn Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Pitcairn Lodge Nursing Home Reviews (58)

Total of 58, showing 41-58
9.6

Pitcairn Lodge Nursing Home has a Review Score of 9.6 (9.592) out of 10, based on 20 reviews in the last 2 years. Over all time Pitcairn Lodge Nursing Home has 58 reviews.

Overall Experience

  • 40
  • 17
  • 0
  • 0
  • 1

Date Published

58
17
18
20
38

Review from Sandra B (Daughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Pitcairn Lodge for the past two years. It was a difficult decision but with the support of the manager and her team, my mum has continued to thrive. The staff interact with the residents constantly and there is a lot of laughter! The whole building has recently been refurbished
and the rooms and communal areas are bright and spacious. Pitcairn has a real home from home feel. I now consider all the staff at Pitcairn my mums extended family!

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Sandra, thank you for such a lovely review! We understand how difficult the transition into care can be for both our residents and their loved ones, so work tirelessly to ensure we make this easier on all involved so it is wonderful to hear how pleased you are! Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Son of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The pleasant entrance way and fresh looking corridors. Units are immaculate, as are the rooms.


The staff are all excellent, friendly, caring and genuinely helpful. Generally, my mother is as comfortable and happy as she could be in her circumstances. I too am comfortable she is in a kindly and comfortable

atmosphere where she will be looked after with care and responsibility.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Thank you for your kind words, they are much appreciated! I will be sure to pass your comments onto Will the home manager. Many Thanks, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Nephew of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the residents, but in our case our uncle, are treated extremely well and are extremely well cared for.
We could not ask for any more effort from staff or management.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Gary, thank you for such an excellent review and for taking the time to review our home. The team will really appreciate your kind words. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum receives is excellent. The staff are all lovely and if she needs anything will keep me informed.
She has gone from strength to strength since she has been in Pitcairn Lodge. She has put on weight and enjoys the company. I couldn't recommend Pitcairn Lodge enough.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Kathleen, thank you for such kind words. Our staff really appreciate your feedback. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra M (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best practice demonstrated in this home should be replicated countrywide. More relatives would then be assured that their parent/spouse will be cared for with respect and consideration. It is well organised and attractive to visit. The carers give this home a sense of professionalism with a deeply
caring attitude which allows the relatives to feel confident leaving the residents in there care.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Sandra, thank you for taking the time to review our home and for such kind words. Your feedback is invaluable to our potential residents' and their loved ones seeking care. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek W (Relative of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I interact with and look after my uncle are always polite, courteous and treat my uncle with dignity.
The activities since his entry have been well managed and varied.
The home itself now that the decoration is complete is in good order and always well presented.

Reply from Fae Doherty, Senior Marketing Officer at Pitcairn Lodge Nursing Home

Dear Derek, thank you for your kind words, it is so wonderful to hear how well you see your uncle to be cared for. Having been there myself, I agree Pitcairn is a beautifully presented home. I will be sure to pass your feedback onto Moira and the team. Many Thanks, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W G (Wife of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial visit: Warm, friendly welcome. Every staff member addressed the patient as well as the carer. No odour as is common in care homes for the elderly! The manager took the time to show us around herself and the patient was shown to the room he would occupy when refurbishment completed. Saw common
area and outdoor facilities.
Admission: Arrived before lunch so immediately other to talk to at the table. Room pleasant, light and airy with convenient ensuite facilities. Spotlessly clean and encouraged visits out with family and friends. Encourage independence to the level normal at home with appropriate supervision - eg when showering. The patient would be happy to have a further 'respite' visit in the future and I have no concerns whatsoever about his stay. The family were equally impressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip M (Son of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Kirkhill House and Pitcairn Lodge for five years until her passing on 19th February this year. The overall care she received was excellent. She was always dressed nicely in her own clothes on and her hair done, which was very important to us. She spent all her days in her
chair in the day room watching the television and joining in with all the activities. In particular, she loved to sing and despite her illness, she was word perfect with all the old songs that were popular many years ago. We would like to thank all the staff for the care she received and in particular, the night staff in her final days who kept my sister and I company right to the end.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Wife of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitcairn Lodge is most convenient in its planning of corridors and rooms, easily accessible for all patients, careers and wheelchairs alike. This is combined with a very friendly and homely atmosphere within the home. Special occasions, birthdays etc are noted and celebrated. Visitors are made very
welcome. Cleanliness seems to be paramount. Activities for patients are carried out most days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn M (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was in Pitcairn from June 2016 until her recent passing. From her first day there, staff encouraged my Mum to be herself, allowing her to garden, sweep up, lay tables, fold towels, all very small things but essential to making residents feel valued and that they are making a contribution. The
staff very quickly picked up on her character and noticed mood changes and that her medication might need changed and would then have the Doctor check on her.


Mums condition deteriorated rapidly and she would often need reassurance and this was always given usually accompanied by a hug from the staff. All the staff in the home whatever role they perform are professional, knowledgeable, kind and committed. Theirs is not an easy profession but Pitcairn was the best place she could have stayed, and I had looked at a large number of alternative homes.


The staff ensured that Mums passing was peaceful, pain-free and above all, she was always treated with respect and dignity.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy D (Daughter of Resident) published on 30 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been a resident at Pitcairn Lodge since March 2016. The Dementia journey is difficult for any family but we are very well supported by Moira and the entire staff at Pitcairn who have worked with us to provide dad with the best possible care. As a family, we are very active in dad's care
and are kept well informed about any changes to dad's condition and the home in general, with staff constantly thinking of ways to improve the service. A warm welcome is always extended by members of staff when we visit and there are interesting activities or entertainment provided most days which residents and their guests can participate in if they choose to do so. Sincere thanks to all at Pitcairn for their hard work and dedication.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine F (Daughter of Resident) published on 28 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to the home when his illness became terminal. The staff were amazing & treated him with the first class care he needed. His leg ulcers he had for over 20 years healed within 6 months with the proper care and attention given. Pitcairn Lodge is well kept inside and out and my Dad loved his
room. I was kept up to date with any deteriorations of his health and any hospital admissions needed.
When he passed away staff were so supportive and I even received a sympathy card and some staff attended his funeral.
I wouldn't hesitate to recommend Pitcairn to friends or use it again for any other family members needing full-time care.
Thank you so much for all the care you gave my Dad during his last final months.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Niece of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy in the care home. She has a lovely room and is well cared for. She enjoys the food and there is lots of entertainment. The staff are very good at keeping us up to date with my aunt's medical issues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret O (Daughter of Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Pitcairn for almost three years and was very happy and content living there. She thoroughly enjoyed the entertainment especially if it was musical. The recent addition of the dementia garden and the sensory room is a tribute to the management and staff for always thinking
of ways to improve the home for the benefit of the residents. During mum's final weeks at the home, I can honestly say that the care and attention she received was excellent and was more personal and caring than she would have received if she had stayed in hospital. The management and staff were very professional and caring and not only looked after mum but also took the time to support me through a very difficult time. No one wants their loved one to live in a care home but when the time comes that this is the only option then I would have no hesitation in recommending Pitcairn.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona F (Granddaughter of Resident) published on 7 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Didn't find the staff very friendly whenever I visited my grandma. Home is very dated, seemed to be a lack of staff to care for the residents, numerous items of clothing went missing. Room always looked like hadn't been cleaned nor floor hoovered. Definitely, wouldn't recommend.

Reply from Moira Taylor, Service Manager at Pitcairn Lodge Nursing Home

The management openly welcomes concerns, complaints and compliments, if these are brought to the attention of the management these would be dealt with promptly and appropriately, to ensure the quality of our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janette W (Sister of Resident) published on 1 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pitcairn Lodge is an extremely nice, and very well run nursing home, where all the staff are very pleasant and attentive.
We are very happy with the care my brother receives which in turn makes it easier for us knowing he is relaxed and content and happy in his surroundings and tends to recognise
the staff.
Recently they completed a dementia garden which I'm sure some of the residents like to wander about in and enjoy the tranquillity and peace.
They also have musical afternoons which I know they thoroughly enjoy as I hear them singing along to the songs.
The food is also very good and the rooms are a good size and well furnished.
We have seen an improvement since the new management team took over which can only be for the good, so well done all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances S (Regular Volunteer) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a church visitor, I have always found a very warm welcome at Pitcairn from all the staff members. As a daughter-in-law of a former resident: from the first meeting with the manager and secretary, we were made so welcome. My mother in law was very well cared for in all respects, it was just a pity
she didn't have more time there. All the staff that we met could not be nicer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra G (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently my mother had a heart attack. A member of staff went in the ambulance with her to hospital and stayed all night with her. She came back to the home three days later and the staff have been fantastic and very attentive in looking after her. they have kept me updated with changes that occur and
make sure that she is very comfortable. It is a comfort to relatives when they know their loved one is being looked after well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Pitcairn Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.592 for Pitcairn Lodge Nursing Home is calculated as follows: ( (145 Excellents x 5) + (81 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 233 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pitcairn Lodge Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet