Meadowlark Care Centre has a Review Score of 9.0 (8.964) out of 10, based on 6 reviews in the last 2 years. Over all time Meadowlark Care Centre has 11 reviews.
Review from Christine M (Wife of Resident) published on 9 April 2024
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Review from Annette K (Daughter of Resident) published on 20 March 2024
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Review from Beth C (Sister of Resident) published on 19 March 2024
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Reply from Kirstene Feenan, Marketing at Meadowlark Care Centre
Thank you for taking the time to leave your lovely review, so glad to hear you and your family are happy at Meadowlark. Best wishes, Renaissance Care.
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Review from Jane F (Daughter of Resident) published on 18 March 2024
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Review from Theresa M (Sister of Resident) published on 18 March 2024
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Review from H F (Son of Resident) published on 18 March 2024
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Review from Derek M (Next of Kin) published on 1 June 2022
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Review from Jennifer P (Daughter of Resident) published on 9 May 2022
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Review from Simon S (Son of Resident) published on 19 December 2019
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Review from Susan A (Daughter of Resident) published on 28 July 2019
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Review from John W (Son of Resident) published on 29 December 2015
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The Review Score of 9.0 (8.964) out of 10 for Meadowlark Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.838 for Meadowlark Care Centre is calculated as follows: ( (57 Excellents x 5) + (11 Goods x 4) ) ÷ 68 Ratings = 4.838
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.126 Points relating to the number of positive Reviews for Meadowlark Care Centre is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 6 Positive Reviews ÷ 11.4 = 0.526
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Sep 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2015
Liza-Marie has worked within Meadowlark for a number of years and knows the home, the residents and the community like it's her very own. These relationships are what Liza has become best known for along with her care and support for residents.
Liza supports her team to achieve their very best and adopts the same ethos for her residents, knowing that no matter what their ability, people can always achieve their greatness.