Spynie Care Home

Duffus Road, Elgin IV30 5JG
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8.6 15 Reviews
  • Spynie Care Home, Elgin
Spynie Care Home has been purpose-built to achieve quality care, as well as offering a homely environment where residents can live in comfort and enjoy personal freedoms.

Requirements that professionals are experienced in include care for older people, nursing, respite and palliative care, Dementia and challenging behaviour.

The home has a charming sitting room and day lounge, as well as its own conservatory and courtyard. The grounds are peaceful and offer wonderful countryside views.

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Care Provided by Spynie Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Intobeige Ltd
  • Person in charge
  • Margaret Scott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Spynie Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,200 – £1,200
    • Self-Funded Nursing Dementia Care £1,200 – £1,200
  • (these prices are only a guideline, please contact Spynie Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Spynie Care Home Reviews (15)

8.6

Spynie Care Home has a Review Score of 8.6 (8.648) out of 10, based on 5 reviews in the last 2 years. Over all time Spynie Care Home has 15 reviews.

Overall Experience

  • 9
  • 5
  • 0
  • 1
  • 0

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15
0
1
5
10

Review from James C (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had family up to see Mum and sat outside in the garden, the weather was very nice. The staff was more than happy to help Mum with her meal. The staff offered drinks for us and the kids, really friendly and helpful. The kids enjoyed their experience seeing Gran for the first time since she moved. Very
happy and happy and friendly staff. Can't fault anyone.

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Review from Michael W (Son of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for the past 17 months and has received the very best of care that can be provided. We receive telephone updates if we are unable to visit for a lengthy period. Overall, we are very satisfied with his care package and cannot thank all the staff for their dedication and
professionalism. Thank you.

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Review from Pat W (Sister of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a warm welcome on arrivals, all staff speak when I pass. My brother always looks very looked-after. Clothes immaculate. I have no negative remarks. My brother enjoys all his meals.

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Review from J P (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Neighbours and friends visiting were put off by scruffy gutters, the untended courtyard and pre-developed land on the road to the care home, but I think this is very daft snobbishness! The care is great and the team of carers, especially the younger women and men, are clearly supporting each other to
stay cool in frequently stressful situations and are always kind to my mum. The older members of the staff team seem to get more frustrated and attached to particular outcomes, but I am glad they are well outnumbered!

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Review from Margaret R (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is first-class.
My dad is so well looked after, the care is so good and the love is there all day long.

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Review from A J (Daughter of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start, the manager and her staff were extremely professional, informative, caring and proactive. Their communication with me regarding my father has been excellent, and at my visits, there has always been a lovely 'banter' and an emphasis on respecting his wishes and dignity. Due to COVID,
I can't comment on features such as activities, but Spynie always looks clean and cared for. The sadness of seeing my father decline is eased by the reassurance he is in kind and caring hands. Huge congratulations to the team for turning around Spynie's fortunes.

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Review from Jane H (Partner of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my partner at Spynie Care Home yesterday. He moved on the 18th August to be 10 minutes from his daughter as we could not find a care home near our home up to the standard and value of Spynie. I am very happy at how he has settled despite his health issues - dementia. Because of covid19, I
was unable to see his room or any of the facilities and activities available. I was aproned/masked/well hand washed before my partner was brought in. He was well dressed, clean, comfortable and by all accounts eating well. Staff have a very good rapport with residents. I was dreading this 1st visit, but have a huge sense of relief that my partner is in good, caring hands under a very professional manager.

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Review from C M (Daughter of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to visit my father using social distancing. It went very well, and the layout was prepared well. My dad did look unwell, and I was worried about how thin he looked. I understand that the staff can't make him eat. He has complained in the past about the food being cold, so I'm not sure if he isn't
eating due to that or if he has lost his appetite. It's reassuring that he is being looked after.

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Review from P R (Son of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, compassionate and professional. Every time I visit, my father is happy and well cared for, and when I leave, I am happy in my heart knowing he is in the best place in an almost family environment. A big well done and thank you to all the staff for their dedication.

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Review from Andrew N (Son of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff show great patience even when explaining things to residents for the hundredth time!
They have a lot of (essential) paperwork to keep on top of.
I just hope that I can keep working enough beyond 70 to finance my mother's stay!

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Review from J M (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has staff issues, but in general, my mother is well looked after. I am aware that some managers do not liaise with the staff as I would do as an ex-company director.

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Review from S M (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff and management to be very helpful and caring.
My dad is being well looked after.

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Review from W W (Daughter-in-law of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An efficient and friendly environment which gives me peace of mind.

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Review from Margaret S (Friend of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

When recently visiting my friend who has dementia, I found that she had faeces under her fingernails and dried food around her mouth. When I asked a staff member if she would clean the nails she said: "We know about it and we will do it when everyone has gone"!! Furthermore, I was aware that the staff
were leaving 7 people with dementia associated difficulties without a member of staff in attendance for long periods of time eg.
10-15minutes.

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Review from Caroline B (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was transferred to Spynie Care Home as a palliative patient during March 2018. The staff immediately made my mother and myself feel supported during this difficult time. Our modern room was at the end of a corridor with large windows overlooking the gardens, having an en-suite shower and built
in wardrobe along with comfortable seating and a recliner chair which was invaluable during overnight stays. The staff encouraged us to bring mementos to make the room as homely as possible.
All family members could visit whenever they liked and were always greeted with a smile by the on-duty staff, even when it was noticeable that they were busy with their daily errands and responsibilities. The Duty Staff Nurse liaised well with the District Nurse to ensure my mothers care package was administered with dignity.
When my mother finally passed away, the duty staff were fantastic and very caring, allowing us the space and time to gather our thoughts.

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Current Review Score: 8.6 (8.648)

Overview of Review Score

The Review Score of 8.6 (8.648) out of 10 for Spynie Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Spynie Care Home is calculated as follows: ( (40 Excellents x 5) + (17 Goods x 4) ) ÷ 57 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.946 Points relating to the number of positive Reviews for Spynie Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 5 Positive Reviews ÷ 11.2 = 0.446

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 Aug 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Pauline Arbuthnot

Job Title: Care Home Manager

Joined: 2009

RGN


Frequently Asked Questions about Spynie Care Home

What types of Care is Spynie Care Home registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Spynie Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Spynie Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Spynie Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Spynie Care Home to the centre of Elgin?

0.9 mile(s) as the crow flies, distance by road may be significantly further.