Home Farm Care Home

Home Farm Road, Portree IV51 9LX
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24 Reviews
  • Home Farm Care Home, Portree
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Care Provided by Home Farm Care Home

  • Type of Service
  • Nursing Home
  • NHS Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care

Good to Know

  • Person in charge
  • Suzanne Wilson (Home Manager)
  • Admission Criteria
    • Young under 50 years
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001

Facilities

Home Farm Care Home Reviews (24)

Total of 24, showing 1-20

Over all time Home Farm Care Home has 24 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

After a wobbly start, we are now very pleased with the care given to Mum and the staff are wonderful.

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Overall Experience  Overall Experience 4.0 out of 5

The manager is very good and very helpful, but there is one man who doesn't give a very nice welcome to friends and family. I hope it stays pet-friendly.

Reply from Clare Sheehan, TBC at Home Farm Care Home

Thank you for providing valuable feedback about Home Farm and we are very sorry that any staff member is less welcoming.


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Overall Experience  Overall Experience 4.0 out of 5

I would say that my initial experience in Home Farm was not a good one. My husband and I were world travellers and life in a home was not an attractive one. The manager recognised this and did all in his power to accommodate us. We found the staff kind and helpful but my husband found the communal lounge
upsetting but the manager found us another lounge in safe territory! Our general experience has been a good one. We have learned much and appreciate the way the manager has ensured that we have a church service in the home every Sunday.
I would certainly recommend this home to others.

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I came to visit mum in February 2019. It was so beautiful to see her face light up when we arrived. The staff and other residents were very lovely, they know mum so very well and the staff were so genuine and informative about mum's life in the home.
They were also very compassionate
and understanding as we’d just recently lost dad so this was a very emotional visit.
I think I will always feel emotional when I visit my beautiful mum and I feel reassured knowing the staff are very supportive and understanding. I hope to visit again soon, can’t wait to see my mum's little face. Thank you to the staff who take such great care of my precious mum.

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Overall Experience  Overall Experience 5.0 out of 5

The care that my parents receive is exemplary. They are treated with kindness and respect and most importantly, as individuals.
I visit frequently and the staff are friendly and welcoming and always ready to help. I am confident that I am kept fully informed of any health issues and all aspects of
my parents' care are discussed with me.


There is a wide variety of activities to cater for all tastes. The food is excellent and appetising. The rooms are comfortable and personalised.


My mother has improved beyond all expectations in the happy family atmosphere and my father was touched by the warm welcome home he received after a recent spell in hospital.


The whole family are reassured that my parents are safe and happy and feel ‘at home’ at Home Farm.


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Overall Experience  Overall Experience 5.0 out of 5

The care shown to our darling Dad was always great but during the time he was unwell and at his death, it was just wonderful - such caring and amazing friends looking after our dearest Dad. The way we were all supported as a family has been such a strength to us and we are overwhelmed by it, words simply
can't express how highly we rate Home Farm Care Home. Thank you all very very much.

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Overall Experience  Overall Experience 5.0 out of 5

Both Manager and Assistant were extremely helpful and polite in addressing our queries as first-time visitors. They are to follow up all our requests to ensure my Auntie is as comfortable as possible.

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Overall Experience  Overall Experience 5.0 out of 5

Home Farm Care Home is a delightful well-run care home.
My sister-in-law has been cared for here for many years and has been exceptionally well looked after. She is now 104 years old and has been treated so very well in every respect. She has her own room and is very comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

A very friendly home where the level of care is exceptional.
Lots of activities for the residents and the staff take time to talk and care for everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my Mother is receiving. Staff are excellent and extremely caring. Also, I receive regular updates regarding my Mother which is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

When my mother-in-law arrived towards the end of March, she was warmly welcomed. All organisation regarding her move from Kent was made much easier due to the very helpful staff in Portree.


Since her arrival, I have only noticed kindness and consideration from all the staff. Nothing has been too

much trouble and we have at no time been made to feel that we were a trouble or that any question was too small.

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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care given to our relative which gives us peace of mind as we live quite a distance away on the mainland.

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Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that I have never known a care home as good as Home Farm. The rooms, including communal areas, are all clean and bright. There are no unpleasant odours, residents are allowed personal belongings and furniture where appropriate and the layout and public areas a spacious and welcoming.
Best of all, however, is the general atmosphere and welcome. The staff are without fail helpful, caring and above all cheerful. The public areas and office are always full of laughter and happiness which rubs off onto the residents who add to the welcome more often than not. From all I have seen and all that I am told by the residents, Home Farm is a wonderful place to be if your own home is no longer a viable option. This is only made possible because of the staff and local management, so a big thank you to all concerned. Oh...and I nearly forgot, I hear the food is pretty good as well. What more could anyone want.

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Overall Experience  Overall Experience 5.0 out of 5

My father has settled into the home due to the support from all the staff. He is well looked after and cared for. He is treated as an individual and his needs are met as an individual, not a number. He has not lost his identity at all and still has his sense of humour. He receives encouragement to socialise
and take part in activities - very much aware of what is going on. Took part in the burns supper ceilidhs etc.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot praise the manager and her staff highly enough for their care and attention towards my husband.
He was admitted in emergency circumstances due to my becoming ill and they have gone out of their way to ensure his needs are met and that he is settled and content.
His visitors
are made extremely welcome and they have kept me and my family fully updated as to how he is getting on.
An excellent home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is being looked after very well in every way.
The best in Scotland.

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Overall Experience  Overall Experience 5.0 out of 5

This nursing home is out of this world and staff are jewels. Must be the best in Britain.

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Overall Experience  Overall Experience 5.0 out of 5

The standard of care of my father was outstanding.
He was treated as an individual with care and interest in his personality and needs.
We were quickly informed of any health or other issues.
The staff were interested, motivated and helpful.
The difference between Home Farm and the nursing home
he had come from was marked.
It was such a relief to see him as happy as his condition allowed him to be.
I only wish he had agreed to be moved sooner.

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Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law is cared for in a safe and caring environment. Physically, she is very well cared for in terms of her personal care, she is well fed and hydrated regularly. Mentally she attends little events within the home. She appears happy, settled and we have nothing but praise for the staff, of
all levels.

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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 14 Aug 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Adequate

(3)

How good is our staff team? Good

(4)

How good is our setting? Adequate

(3)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Home Farm Care Home

What types of Care is Home Farm Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Home Farm Care Home have?

There are 35 Single Rooms.

How far is Home Farm Care Home to the centre of Portree?

0.3 mile(s) as the crow flies, distance by road may be significantly further.