Kingsmills Care Home

10 Kingsmills Park, Inverness IV2 3RE
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9.4 76 Reviews
  • Kingsmills Care Home, Inverness
Kingsmills Care Home is located in Inverness's Crown area and is close to shops, amenities, public transport and the A9 motorway link. The home offers residential, nursing, palliative and dementia care.

This purpose built care home provides accommodation in single occupancy rooms, all of which have private toilet facilities. Eastgate Shopping Centre is less than a mile away.

Kingsmills provides TV lounges and dining rooms where residents can socialise and join the company of others at meal times. Traditional home cooking using fresh produce is served with residents being able to select from the daily choices available. Special diets can be catered for.

A qualified chiropodist and hair stylist attend the home on a regular basis. Complementary therapies can be arranged.

The home provides a good variety of activities for residents. The dedicated activities coordinator plans regular events and outings in consultation with residents and their families to ensure that everyone always has several things to look forward to. Participation is entirely optional, and staff will do their best to help residents relax in private if that is their preference.

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Care Provided by Kingsmills Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz MacRae (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsmills Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,750
    • Self-Funded Residential Dementia Care £1,400 – £1,750
    • Self-Funded Nursing Care £1,400 – £1,750
    • Self-Funded Nursing Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Care £1,400 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,750
    • RESPITE Self-Funded Nursing Care £1,400 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,750
  • (these prices are only a guideline, please contact Kingsmills Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Kingsmills Care Home Reviews (76)

Total of 76, showing 61-76
9.4

Kingsmills Care Home has a Review Score of 9.4 (9.407) out of 10, based on 9 reviews in the last 2 years. Over all time Kingsmills Care Home has 76 reviews.

Overall Experience

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Review from Kenneth M (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother's century celebrations were excellent and staff went out of their way to be helpful.

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Review from Christine M (Relative of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was only in the home for six weeks, but I couldn't have asked for a better place for her to be cared for at the end of her life. The staff were all extremely caring, helpful and kind. Nothing was any trouble and the staff were always keen to respond to suggestions and requests. The atmosphere
was lovely; calm and clean, with happy staff willing to have fun, and yet also to be supportive in a time of anguish and my aunt clearly loved the food! The care she received means a lot to me.

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Review from A T (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Kingsmills Care Home for 2 years now and has benefitted enormously from the considerate and professional approach of the staff which has enabled her to retain as much of her abilities as possible. She has enjoyed the companionship of other residents and seems very content.

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Review from Margaret L (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very happy in his own little world, always remembers me. The staff are wonderful, always happy. Like the activities and entertainment. Always something going on. Activities are excellent and I enjoy it myself. Good food, my husband was never fussy. Management approachable and the overall
care is excellent.

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Review from Patricia M (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very friendly staff. Always caring and cheerful. Early days as husband has only been in home since October 2016. He is quite reclusive but staff try very hard to encourage him to participate.

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Review from June P (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kingsmill is a friendly and welcoming care home with lovely staff. The manager and her team work extremely hard looking, after all, their residents and they are friendly and supportive relatives. They are always trying out new ideas and recently introduced music in the lounge which the residents really
enjoy and sometimes sing along to. Recently the staff put so much effort into ensuring the residents had a lovely Christmas from carol singing a visit from Santa and a lovely Christmas buffet. It's the little things that matter.

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Review from Tracy T (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the best care we could possibly have wished for. For someone who only enjoyed the art class and chatting to other residents at meal times. Well trained staff who know how to encourage residents to accept their help a very important skill and one which enabled my mother to appreciate being
cared for and thus enjoy her last two years in comfort and security. Our family know she was in good hands and we cannot thank Kingsmills Care Home enough.

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Review from Caroline S (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are delighted with the excellent care, concern and consideration shown by all staff towards our relative who is happy and settled in the care home environment. Kingsmills Care Home has a welcoming and nurturing ethos and the staff are always friendly and approachable to us when we visit
or telephone. The staff work diligently to ensure a very high level of care is delivered and recently I have recommended the care home to several people. Wonderful staff. Superb care.

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Review from Ann R (Friend of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good with lots of information.

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Review from LM (Daughter of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kingsmills Care Home is one of the better care homes that I have been to with lovely, kind and friendly staff. The care home is always very clean.

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Review from Marjory W (Friend of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home welcoming, staff cheery and open to discussions. The facilities are very clean and residents are looked after to a high standard. Meals are varied and appetising. What visiting always given tea/coffee in the lounge where we can sit and talk in private. Activities for the
residents are so enjoyable and they are so happy to join in. I have recommended Kingsmills to friends as I feel this is a safe and reliable nursing home where the family/friends and residents are well catered for and looked after.

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Review from Raymond M (Son of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father moved into Kingsmills Care Home around one year ago and felt very welcome from day one. Their rooms are bright, comfortable and clean, with easy access to their day room and dining room. There are daily activities, regular trips out. The restaurant and standard of meals are varied
and delicious. All the management, nursing and care staff are excellent. Every single one of them is friendly, caring and professional. This ensures both residents and relatives are confident that the care provided is of the highest standard, with this care and support available their safety and security are guaranteed and everyone is treated with respect and dignity they deserve. A first class care home!

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Review from A T (Son of Resident) published on 11 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experience of several care homes and this is the best of its type I have seen. The staff are caring, friendly and hard working, and management is approachable and receptive to suggestions. The home is kept clean and free from odours.
The clothes washing of residents is efficient. Food is of
a good standard and there are varied activities which are enthusiastically promoted by the relevant staff. Residents are carefully monitored both in their daily routine and general health, while preserving whatever independence they are still capable of. The home is well situated with a pleasant, secure rear garden area.

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Review from S S (Friend of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and seems well run!

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Review from Jim R (Son-in-law of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mother-in-law every 2 months or so travelling from Glasgow. I have always been favourably impressed by the warm ambience of the home and the friendly professionalism of the staff. There seems to be a reasonable programme of activities for both physical and mental stimulation of the residents.

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Review from Lynda G (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a good well-run care home with lovely staff and an approachable manager.
Nothing is perfect for your relative but I have no complaints at all about the care provided.
If there is any small issue all it takes is a word with the manager and senior staff to resolve, e.g hair wash, cold drinks
etc.
Overall very satisfied with the care provided. Rooms could do with a new coat of paint.

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Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Kingsmills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Kingsmills Care Home is calculated as follows: ( (78 Excellents x 5) + (25 Goods x 4) ) ÷ 103 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Kingsmills Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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