Isle View Nursing Home

Aultbea, Achnasheen IV22 2HU
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9.7 16 Reviews
  • Isle View Nursing Home, Achnasheen
Isle View is a purpose built nursing home, registered for up to 25 residents in the Highlands of Scotland overlooking Loch Ewe. Situated on the outskirts of Aultbea village, Isle View Care Home is 45 minutes from Ullapool and less than an hour and a half from Inverness. It is surrounded by stunning scenery.

Isle View has skilled and experienced nurses and health care assistants who are trained to work with residents with a wide range of health conditions, including dementia and Alzheimer’s disease and a wide range of neurological and medical conditions. They also provide skilled palliative nursing care.

All rooms have their own en-suite facilities and residents are encouraged to personalise them. There are two sitting rooms and a dining room. The home provides a weekly programme of varied activities that meet the needs of all residents. There is also a regular programme of visiting musicians who come to the home.

Isle View Home has stunning panoramic views of Loch Ewe, Aultbea harbour and beyond. Ducks, herons and occasional otters visit the duck pond and an abundance of wild life including Sea eagles, red deer and buzzards are often seen from the bedrooms. They have a garden terrace, landscaped garden and vegetable patch. There is a hen house and free range hens which roam the grounds so residents can enjoy watching and feeding them. They encourage and assist residents in going outside to enjoy the fresh air, whenever this is safe and beneficial.

Isle View is a Nursing home. Nursing staff are on duty and provide full nursing care for those who need it.

Isle view has a totally open visiting policy. Isle View accepts both privately funded and Local Authority funded residents.

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Care Provided by Isle View Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • AKAM Care Ltd
  • Person in charge
  • Lynn McDonald (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Isle View Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,590
    • Self-Funded Residential Dementia Care from £1,590
    • Self-Funded Nursing Care from £1,590
    • Self-Funded Nursing Dementia Care from £1,590
    • RESPITE Self-Funded Residential Care from £1,590
    • RESPITE Self-Funded Residential Dementia Care from £1,590
    • RESPITE Self-Funded Nursing Care from £1,590
    • RESPITE Self-Funded Nursing Dementia Care from £1,590

  • Fee rates for private residents will be quoted prior to admission and may vary according to the dependency level of the resident being admitted and a subsequent assessment and the room occupied.
  • (these prices are only a guideline, please contact Isle View Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • In usual circumstances, visitors welcome at any time. During COVID are special arrangements. Please contact the home for more information.


  • Parking

  • Car park outside the home.


Isle View Nursing Home Reviews (16)

9.7

Isle View Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 8 reviews in the last 2 years. Over all time Isle View Nursing Home has 16 reviews.

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Review from Donald C (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Isle View for nearly 6 years with vascular dementia. In this time he has lost all abilities and requires 24 hour personal care. He receives all the care that we could wish for and more. He is fed by members of staff from morning till night the best of food which he really enjoys.
The personal care he receives is excellent in all aspects and we have no worries at all regarding his welfare. We would like to extend a personal thank you to all the staff at Isle View for the wonderful way they treat my father.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for your positive review. It is always nice for the staff to know residents' families appreciate all their hard work and I will pass your comments on to the staff. Thank you!


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Review from C M (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all round.Lovely staff. I'm very happy with the care Mum receives at Isle View Care Home. The food is wonderful. Also the standard of cleanliness is very high. I would certainly recommend it to anyone having to go into care.

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Review from C H (Stepdaughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, Isle View is a very good care home in a beautiful location, Visitors are welcome without appointment. I have always found the staff to be friendly and communicative, but the best recommendation I can give is to quote my step father, who has been resident there since April 2024. "1 am
very settled here, the staff are very caring. I get well looked after and the food is first class"

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for taking the time to leave us a review. I will pass this on to the staff as it is always nice for them to hear such positive comments.


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Review from Kirsty M (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Isle View Nursing Home for 2 years now, and what a difference I've seen in her! She's nearly 90, and has advanced dementia, so has been gradually deteriorating over that time, but despite that, she has gained weight, is eating and drinking better and is more active. She spends every
day enjoying the beautiful view (mum grew up by the sea and LOVES it!), eating the delicious food, enjoying chats with fellow residents and banter and laughter with the staff. She engages less with activities than she used to, but still enjoys a lot of what is provided by the home, especially the new big screen, which allows us to see my brother practically life-size on video calls and enjoy music, videos and old family photos.
The care mum receives is excellent, and one of the real strengths of the home is that staff stay - many have been looking after mum since the day he arrived. All the staff including kitchen and IT workers obviously really care about the residents and their families.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for your response. I will pass this on to the staff as it is always nice to get positive feedback.


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Review from Margaret H (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am enjoying a lovely break with my husband in the knowledge my elderly mother is being given the best care possible. The staff go way beyond my expectations in all aspects of my mum's care. Kind words and deeds are never in short supply. The residents are encouraged to take part in a multitude of
activities to help keep them physically and mentally active organised by staff and others. Musical afternoons are very popular and several musicians visit the home. I find the staff very welcoming and approachable when I visit and I love the fact I can pop in at any time. I have no complaints and would happily choose Isle View Nursing Home for my own care if I required it. The staff work hard to make it the closest thing to a family outside living at home. I can't praise all the lovely staff enough in their efforts to keep the home spotlessly clean, prepare delicious food, run an excellent laundry service, look after the personal, physical and mental needs of the residents all done with a smile.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for your lovely feedback. It is a pleasure looking after Mum. I will pass on your comments to the staff as it is nice to receive such a positive review.


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Review from Rosi W (Stepdaughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and knowledgeable in dealing with the elderly and their conditions. They go out of their way to learn the likes and dislikes of residents so that they can chat with them about relevant topics which may be of interest. There are a good variety of regular activities, music and arranged
visits from animals, eg dogs and horses to add interest and pleasure to the resident's day. All staff are well trained and the carers know when to call on a trained nurse for information or assistance. There is a weekly visit from the Nurse Practitioner who is part of the local GP Medical practice so the resident's medical needs are under constant review in conjunction with the nursing and care reviews the Isle View staff do. There is an excellent cook providing the residents with home-cooked meals using good quality ingredients. My relative is always remarking on how good the food is. He has also stated that he is very content in Isle View and that the staff are lovely.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for your review. I will pass on all your positive feedback to the staff. It makes everything worthwhile to know residents/families are happy with the care we provide.


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Review from M M (Niece of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a current resident at Isle View and has lived there for several years. Isle View provides superior quality care to residents which creates a warm family atmosphere and a happy living environment. Having experience of relatives living in other care homes in the Highlands Isle View is, quite
frankly, exemplary amongst its peers.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Many thanks for your review. It's always nice to get positive feedback and I will pass it on to the staff.


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Review from David B (Husband of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the staff, what a good team, they are always polite to family.
Management side, excellent, always cheerful and cheeky with it.
I would like to say a big thank you to all the staff who make you feel comfortable.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Thank you so much for your review. It is always nice to get positive feedback and I will pass it on to the staff.
Thank you!


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Review from H F (Cousin of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting with my wife, we were seen to right away. The carer went through everything with us about the virus etc. We were tested and admitted as soon as the results were concluded. Everyone was so friendly, and residents weel looked after. Couldn't fault anything.

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Thank you for taking the time to review our home. It is always good to share feedback with the staff, and they will appreciate your comments. Many thanks again.


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Review from Alan F (Son of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent facility with extremely friendly and caring staff well led by the Manager and the Head of Care. My Dad is very happy there and never tires of the stunning views over the Loch and out to sea. The special events, such as celebrating the Queen's Platinum Jubilee, that they organise are very
well appreciated and fun!

Reply from Lynn McDonald, Manager at Isle View Nursing Home

Thank you for your review and for leaving such positive feedback. I have it with all the staff. It was lovely for us to see how happy Dad was when you were all here recently, and we look forward to your next visit!


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Review from M G (Sister of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This visit was similar to previous visits. Very welcoming staff. Residents well cared for and happy.

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Review from Angusina R (Sister of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into Isle View Nursing Home the end of June 2018 and I have visited her sometimes twice a week for 6 months and have been amazed at how well the home is run. We receive a welcome every time, nothing is a bother to the staff who are very attentive and a tray of tea and beautiful eats
are offered every time.
I could not wish for a better place for my sister to be. All her needs are met to a very high standard. I would like to thank the owners and staff.

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Review from Maureen J (Daughter of Resident) published on 24 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Isle View care home for the past five years, suffering from senile dementia. The staff were very sensitive to her needs although sometimes her behaviour was challenging. They were adept at reading her cues and supporting her accordingly. Three weeks ago she suffered a stroke
and died on 13th November 2018. Her palliative care was superb, the staff all incredibly caring and going far beyond their remit in looking after her, and caring for us all as a family. It could not be faulted.

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Review from Malcolm P (Son of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff give outstanding care.

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Review from D S (Wife of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent. Staff are warm, kindly, friendly and attentive.
Visitors are always welcome.
Flexibility regarding clients' needs and wishes.
Staff are unfailingly patient and understanding and family members feel that patients/clients are in safe and secure hands.
Highly recommended.

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Review from Ewen H (Son of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Isle View for 8-9 years and as a family, we cannot speak highly enough of Isle View Nursing Home.
The standard of care is second to none compared to others in the Highlands.


She was always treated with care and dignity as anyone would want a close relative to be treated.


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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Isle View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for Isle View Nursing Home is calculated as follows: ( (89 Excellents x 5) + (6 Goods x 4) ) ÷ 95 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Isle View Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Lynn

Lynn McDonald

Job Title: Registered Manager

Joined: 2021

Lynn McDonald is our Nursing Home Manager and started with us in 2020. She worked as our Deputy Manager and in April 2021 became our Manager.


Lynn has over 25 years experience in Older People’s services, prior experience as a Care Home Manager and ran her own Care at Home business.


Lynn moved to the Highlands for the beautiful countryside and to spend more time with her dogs.


Alexandra

Alexandra McLuckie

Job Title: Proprietor

Joined: 2011

Alexandra specialised in Cognitive Psychology and Social Sciences at Edinburgh University obtaining her MA Hons degree and MSc Masters Degree, in Cognitive Science.


She has worked on Social Care projects with care staff and people with Dementia in partnership with Edinburgh University, NHS Education Scotland (NES), NHS Quality Improvement Scotland (QIS) and NHS Health Scotland.


In 2011, Alexandra and her husband, Andrew McLuckie, formed AKAM Care Ltd and became the proprietors of Isle View Care Home. It is their only care home.


Alexandra enjoys writing, drawing, reading, playing and listening to music, walking with the dogs and photography at every opportunity.


Andrew

Andrew McLuckie

Job Title: Proprietor

Joined: 2011

Andrew has had a long career as an Army Officer, both as a regular full time soldier and in the Territorial Army, serving in Germany, Iraq and more recently based at home in Stirling.


He was Operations Manager for a residential team building and leadership development centre working with a range of individuals and companies both at home and abroad.


In 2011, Andrew and his wife Alexandra formed AKAM Care Ltd and became the proprietors of Isle View Care Home. It is their only care home.


Outside work Andrew enjoys country walks with the dogs, reading, nature documentaries, cooking, cars and rugby.


Frequently Asked Questions about Isle View Nursing Home

What types of Care is Isle View Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Isle View Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Isle View Nursing Home have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Isle View Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Isle View Nursing Home to the centre of Achnasheen?

25.6 mile(s) as the crow flies, distance by road may be significantly further.