Daviot Care Home

Daviot East, Inverness IV2 5XQ
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9.6 32 Reviews
  • Daviot Care Home, Inverness
Situated in the Scottish Highlands in Inverness, Daviot Care Home is a former hotel that has been fully converted to provide high quality, nursing care for clients affected by general frailty. The home also offers specialist units for those living with Dementia and Mental Health Conditions.

Throughout the home, you can find some of the latest technologies and each of the 90 en-suite bedrooms are fully furnished and finished to a very high standard.

The well-being of residents is paramount at Daviot Care as is safety and mobility, encouraging each person to remain as independent as possible.

The manager strives to provide a relaxed and happy home where staff and residents alike can enjoy living and working together. Residents are offered a full range of activities personalised to their needs to ensure they enjoy a good social life and hobbies.

Nutritious and tasty meals are prepared by the highly skilled catering team and can be enjoyed in one of the 13 spacious lounge or dining areas. Outside, the safe, secure and easily accessible landscaped gardens provide an attractive area to sit and relax or even enjoy a spot of gardening. Residents can also choose to pop into the hairdressing and beauty salon for a spot of pampering.

At Daviot care Home the provision of first-class care means staff encourage residents, and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

Residents have access to allied health professionals, including physiotherapists and podiatrists, and there is full medical support from local General Practitioners, the local hospital and the Community Mental Health Team.

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Care Provided by Daviot Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Helen Thom (Home Manager)
  • Admission Criteria
    • NHS and Private Fee paying residents
    • Ages 60+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Daviot Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,537
    • Self-Funded Nursing Care from £1,537
    • Self-Funded Nursing Dementia Care from £1,537
    • RESPITE Self-Funded Residential Care from £1,537
    • RESPITE Self-Funded Residential Dementia Care from £1,537
    • RESPITE Self-Funded Nursing Care from £1,537
    • RESPITE Self-Funded Nursing Dementia Care from £1,537

  • Please reach out to the team for the latest pricing.
  • (these prices are only a guideline, please contact Daviot Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Accessible parking for all units


Daviot Care Home Reviews (32)

Total of 32, showing 1-20
9.6

Daviot Care Home has a Review Score of 9.6 (9.601) out of 10, based on 26 reviews in the last 2 years. Over all time Daviot Care Home has 32 reviews.

Overall Experience

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Date Published

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Review from K R (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how grateful I am to the staff and management team for the care given to my mum over the last year and up to her passing in early January 2025. Communication was excellent, and her coordination of the care between staff and the GP was excellent. Not only did they care for my mum, but
they cared for us as a family.

Reply from Cameron, Daviot Care Home at Daviot Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are truly sorry for your loss, and it means so much to hear that our colleagues were able to provide care and comfort to both your mum and your family during such a difficult time. Ensuring that residents receive compassionate, well-coordinated care is at the heart of what we do, and we are so pleased that you felt supported throughout. Your words will be shared with the team, who will appreciate knowing they made a difference. Please know that you and your family are in our thoughts, and if there is anything we can do to support you, we are always here.


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Review from L S (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad my dad got a place at Daviot Care Home. He moved after a bad experience at another home and the difference is incomparable. The staff at Daviot are absolutely fantastic, dedicated, friendly, well trained and so caring. It's much more like a big family than a care home. My dad is happy,
very well fed (with his special diet catered for) and mentally stimulated. As a family, we couldn't be happier with the high standard of care he is receiving.

Reply from Cameron, Daviot Care Home Representative at Daviot Care Home

Thank you so much for sharing such heartfelt feedback about Daviot Care Home. It's wonderful to hear that your dad is happy, well cared for, and thriving in our home. We're delighted that you've noticed the dedication and compassion of our team, as well as the family-like atmosphere we work hard to create. Knowing your dad's special dietary needs are met and that he is mentally stimulated means a great deal to us. Your kind words are truly appreciated, and we're so glad your family feels at ease with the care he is receiving. Thank you again for your thoughtful review!


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Review from Alison D (Daughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant overall experience, a lovely setting for walks or sitting looking out is beautiful. Never a problem to talk to staff, always there to help you in anyway they can. A hidden gem, that is what I think.

Reply from Cameron, Daviot Care Home Representative at Daviot Care Home

Thank you for such a lovely review of Daviot! We're so glad you've had such a positive experience and that you enjoy the beautiful setting. It truly is a peaceful place to relax and take in the views. Your kind words about our team mean a lot; we're always here to help in any way we can. Thank you for calling us a "hidden gem"-we're so proud to be part of such a special community.


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Review from Heather M (Wife of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives at Daviot Care Home is exemplary. He has Alzheimers disease and staff are very well trained to support him with all its complexities. All staff, in whatever capacity, treat him with kindness, respect and dignity. Care staff are solution focused when problems arise and work
closely with the GP. All residents have a care plan in place to suit their individual needs. My husband's special diet is catered for and he enjoys his meals. Activity Co-Ordinator's support his mental health and well being. The excellent senior management have created a friendly homely environment where staff, residents and families are all valued.

Reply from Cameron, Daviot Care Home Representative at Daviot Care Home

Thank you for sharing such a thoughtful review of Daviot Care Home. We're grateful to hear that your husband feels well-cared for and that our team's dedication and training make a positive difference in his life. Ensuring each resident's unique needs are met with respect and compassion is central to what we do, and it's heartwarming to know that he enjoys his meals and finds comfort in the activities provided. Your recognition of our senior management and the homely, inclusive environment they foster means so much to us. Thank you for entrusting us with his care.


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Review from E H (Wife of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Daviot Care Home since the end of August and is settled in. I have been very impressed with his care and the friendliness of the staff. I feel that he will be well looked after in this lovely care home.

Reply from Cameron, Daviot Care Home Representative at Daviot Care Home

Thank you so much for sharing your experience. We're delighted to hear that your husband has settled in well at Daviot Care Home and that you're impressed with his care. It's truly our privilege to look after him, and we're glad that the warmth and friendliness of our team have made a positive impression. Please know that we're always here to support both of you, and we look forward to making his experience with us as comfortable and fulfilling as possible.


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Review from J D (Daughter of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's care has been exemplary. The staff take a person-centred approach which ensures mum's care needs are met both physically and emotionally. Mum has experienced significant health challenges over the last few months and the staff were proactive in providing all she needed while also ensuring we
(family) were okay and kept up to date at all times.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your review, we always like to hear how we are doing from a family perspective. I will pass this feedback to the team.


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Review from S R (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All good.

Reply from Daviot Care Home, Manager at Daviot Care Home

Thank you for completing this review, your feedback is always appreciated.


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Review from Stephen L (Son of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been very positive, we find all the staff to be pleasant and caring. We are kept informed regularly as to any changes to our mum's needs.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your review, it is always good to have family feedback.


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Review from Lorraine M (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very confident in the care my dad is receiving. Staff know him very well and react to any health changes very promptly. Open communication between home and myself. Feel very much apart of the family. Able to support Dad with GP visits too and able to relay concerns and ask questions - lots!

Reply from Cameron, Care Home Representative at Daviot Care Home

We're deeply heartened to hear about your positive experience with the care your dad is receiving at Daviot. Knowing that you feel part of our family and are reassured by our attentive team is the highest compliment we could receive. Thank you for placing your trust in us and we're committed to keeping the lines of communication open and responsive. Your feedback is invaluable and we look forward to continuing to support your dad and your family.


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Review from Anne A (Wife of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Daviot Care Home have been looking after my husband for over 7 years and they continue to do an amazing job.
The staff clearly adore their residents and know how to get the best out of them despite the different illnesses they suffer from.
I am very grateful to all the staff, they really care
for their residents.

Reply from Cameron, Care Home Representative at Daviot Care Home

Thank you for your kind words about Daviot Care Home. We're delighted to hear about the positive impact our care has had on your husband. Our team is deeply committed to providing compassionate care, and your recognition of their efforts is greatly appreciated. We look forward to continuing our service to your family.


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Review from Eric B (Husband of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was first diagnosed with Alzheimer's in 2014 and was cared for at home until 2020. Professional care had become a necessity and she was admitted to The Lodge at Daviot Care Home. She is now in the advanced stages of the disease.
I visit regularly and am of the opinion that the care and facilities
at The Lodge are excellent and far exceed that of other homes I have visited. All the staff are friendly and polite and there is a lovely, relaxed atmosphere throughout the home. My wife couldn't be in a better home.

Reply from Cameron, Care Home Representative at Daviot Care Home

Thank you for sharing your experience with The Lodge at Daviot Care Home. It's heartening to hear that you find the care and atmosphere here excellent and comforting. Our team strives to create a warm, welcoming environment, and your acknowledgement means a lot to us. We are committed to providing the best care for your wife and all our residents. Your trust in us is our highest compliment. Thank you for being a part of our community.


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Review from R M (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The review is comprehensively and competently dealt with by the nurse.

Reply from Cameron, Care Home Representative at Daviot Care Home

Thank you for sharing your feedback about the nursing care at Daviot. We're pleased to hear that our nurses have provided comprehensive and competent support in addressing your concerns. Your trust in our team is greatly appreciated, and we're committed to continuing to provide exceptional care to our residents.


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Review from Iain M (Brother of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my brother is very well looked after by the staff here and it would be very difficult to imagine how this could be improved.

Reply from Cameron, Care Home Representative at Daviot Care Home

We are truly touched by your kind words about the care provided to your brother at Daviot. It warms our hearts to know that you feel he is very well looked after by our dedicated staff. Your confidence and satisfaction mean the world to us. We will continue striving to maintain this high level of care and support for your brother and all our residents.


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Review from Adam R (Husband of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After discussing with the care worker at my wife's care review, I am completely satisfied that she is receiving high-quality support for her challenging needs.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your review; we appreciate your comments and are privileged to look after your relative.


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Review from L A (Daughter-in-law of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home, the staff are great, and communication is better now that phone lines have been fixed. Overall Daviot Care Home is a great place, feel relaxed knowing my mother-in-law is happy and content being here, reassuring that staff contact if there are any issues which is done right away.

Reply from Cameron, Care Home Representative at Daviot Care Home

Thank you so much for your kind review of Daviot Care Home. We're thrilled to hear that you find our care home to be lovely and that you have had positive experiences with our colleagues. Our team is dedicated to providing excellent care and ensuring the well-being of all our residents. We apologise for any inconvenience caused by the phone line issues, but we're glad to hear that the communication has improved after the fix. Effective communication is crucial, and we strive to keep lines of communication open and transparent with our residents and their families. It gives us great pleasure to know that your mother-in-law is happy and content at Daviot Care Home. Thank you for entrusting us with your mother-in-law's care. We appreciate your kind words and look forward to continuing to provide a safe, supportive, and caring environment for her.


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Review from Jacqueline S (Partner of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely happy with my partner's care in Daviot Care Home. My partner is well looked after and has made many new friends with other residents and staff. Everything was explained well and very happy with all.

Reply from Cameron, Care Home Representative at Daviot Care Home

Thank you for taking the time to share your positive experience at Daviot Care Home. We're thrilled to hear that your partner is receiving quality care and has made new friends with fellow residents and our colleagues. This warm and welcoming environment is what we at Meallmore strive to create for all our residents, ensuring they feel supported and cared for. Our team takes great pride in ensuring that all of our residents and their loved ones fully understand their care plans and are comfortable with all aspects of their care. We're so pleased to know that you had a positive experience with the explanation given to you. Thank you again for your kind words and for choosing Daviot Care Home as your partner's home.


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Review from Caroline M (Daughter of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is well looked after by staff who are respectful and friendly and I am kept informed of any changes that are being made. She is well-fed and lives in a clean environment. I would recommend Daviot Care Home to others.

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Review from Adele M (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care from the wonderful staff. A lovely, friendly environment. The staff are also kind and supportive to me.

Reply from Cameron, Care Home Representative at Daviot Care Home

We're deeply grateful for your kind words. Providing excellent care and creating a friendly, supportive environment for your mother is our top priority. Thank you for recognising the dedication of our wonderful colleagues. If there's anything more you need from us here at Daviot, please don't hesitate to let us know.


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Review from C M (Wife of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now spent 2 years in Daviot Care Home on Moy unit suffering from Frontotemporal Dementia.
I feel he is well cared for and gets on well with the staff and other residents. The general atmosphere is relaxed and friendly.
I enjoy visiting and appreciate being able to take my dog along
too.
The food is good and my husband looks forward to going to the dining room.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your kind comments, it is our honour to care for your husband.


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Review from Lena D (Daughter of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good staff, nice and helpful.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your kind comments, we appreciate you taking the time to review our home.


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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Daviot Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.601 for Daviot Care Home is calculated as follows: ( (200 Excellents x 5) + (98 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 311 Ratings = 4.601

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daviot Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Dec 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Helen

Helen Thom

Job Title: Care Home Manager

Joined: 2024

One of the things I really love about my job is interacting with residents on a daily basis while also having the opportunity to manage the home and create a safe, secure environment that enables residents to lead fulfilling lives. I also pride myself in creating an environment that allows staff to feel supported and appreciated for the work they do.


Daviot is very much part of the community, with the majority of residents having local connections and most colleagues living close by.  This has created a very homely atmosphere where relatives and friends become part of the family at Daviot.


For the residents, Daviot offers a kind and caring environment where they feel respected and supported in maintaining their links with the community. We strive to allow them to maintain as much of their independence as possible with the assurance that staff are there to support them whenever needed.


Frequently Asked Questions about Daviot Care Home

What types of Care is Daviot Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Daviot Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Daviot Care Home have?

There are 94 Single Rooms.

What are the Facilities & Services at Daviot Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Daviot Care Home to the centre of Inverness?

5.8 mile(s) as the crow flies, distance by road may be significantly further.