Daviot Care Home

Daviot East, Inverness IV2 5XQ
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9.6 32 Reviews
  • Daviot Care Home, Inverness
Situated in the Scottish Highlands in Inverness, Daviot Care Home is a former hotel that has been fully converted to provide high quality, nursing care for clients affected by general frailty. The home also offers specialist units for those living with Dementia and Mental Health Conditions.

Throughout the home, you can find some of the latest technologies and each of the 90 en-suite bedrooms are fully furnished and finished to a very high standard.

The well-being of residents is paramount at Daviot Care as is safety and mobility, encouraging each person to remain as independent as possible.

The manager strives to provide a relaxed and happy home where staff and residents alike can enjoy living and working together. Residents are offered a full range of activities personalised to their needs to ensure they enjoy a good social life and hobbies.

Nutritious and tasty meals are prepared by the highly skilled catering team and can be enjoyed in one of the 13 spacious lounge or dining areas. Outside, the safe, secure and easily accessible landscaped gardens provide an attractive area to sit and relax or even enjoy a spot of gardening. Residents can also choose to pop into the hairdressing and beauty salon for a spot of pampering.

At Daviot care Home the provision of first-class care means staff encourage residents, and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

Residents have access to allied health professionals, including physiotherapists and podiatrists, and there is full medical support from local General Practitioners, the local hospital and the Community Mental Health Team.

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Care Provided by Daviot Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Helen Thom (Home Manager)
  • Admission Criteria
    • NHS and Private Fee paying residents
    • Ages 60+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Daviot Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,537
    • Self-Funded Nursing Care from £1,537
    • Self-Funded Nursing Dementia Care from £1,537
    • RESPITE Self-Funded Residential Care from £1,537
    • RESPITE Self-Funded Residential Dementia Care from £1,537
    • RESPITE Self-Funded Nursing Care from £1,537
    • RESPITE Self-Funded Nursing Dementia Care from £1,537

  • Please reach out to the team for the latest pricing.
  • (these prices are only a guideline, please contact Daviot Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Accessible parking for all units


Daviot Care Home Reviews (32)

Total of 32, showing 21-32
9.6

Daviot Care Home has a Review Score of 9.6 (9.601) out of 10, based on 26 reviews in the last 2 years. Over all time Daviot Care Home has 32 reviews.

Overall Experience

  • 21
  • 11
  • 0
  • 0
  • 0

Date Published

32
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8
26
6

Review from Vanessa M (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thorough, detailed, comprehensive, thoughtful, professional, relaxed, kind.

Reply from Heather Cowan, Care Home Manager at Daviot Care Home

Thank you so much for your heartfelt feedback on your experience at Daviot Care Home. We greatly appreciate your kind recognition of our dedicated team's thoughtfulness, professionalism, and kindness. At Daviot, we are wholeheartedly devoted to ensuring the comfort, well-being, and happiness of our residents, and it brings us immense joy to know that our efforts have made a positive impact. Thank you once again for your kind words, and please know that our doors are always open to you. If there is ever anything you need or wish to discuss, please don't hesitate to reach out. Your trust and support mean the world to us.


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Review from C M (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only thing I wish to say is I would like for her care plan to be followed to the word and never again be convinced into agreeing my mother should attend hospital when it's not her wish to do so, especially being sent there unattended when it was not necessary.

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Review from Janice D (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent!

Reply from Meallmore Lodge, Manager at Daviot Care Home

We always try to ensure that care plans are followed and wishes of our residents and their families are adhered to. I welcome the opportunity to discuss this with you in person should you wish to do so.


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Review from Alan W (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum receives excellent care and is a lot happier since she moved in.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your comments and so glad that you are happy with the care that mum is being offered.


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Review from K H (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most staff are caring, compassionate, understanding and helpful. I am always made to feel welcome and issues around my Mum's care are discussed and my feelings are respected. Mum is still able to show if she is happy and contented, she also shows me the members of staff she feels treat her well. Some
staff members in the past have displayed a degree of annoyance and impatience with her behaviours and this has been confirmed by Mum's expressions etc. This has recently improved.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your honest review and I am glad that you feel things have improved this is something we continually review and monitor with more training being put in place.


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Review from Erica S (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have witnessed and experienced continuous and consistent care to an excellent standard. All the staff are so professional, but also so caring. I can say my mother trusts the staff and is so fond of them, this is quite unusual as my mum has quite a quiet, reclusive personality and is at times mistrusting,
but this is not the case at Daviot Care Home. She told me 'I like it here'. The staff are a blessing to us.

Reply from Meallmore Lodge, Manager at Daviot Care Home

Thank you for your kind comments, it is our privilege to care for Mum.


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Review from Duncan M (Husband of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found all the staff very helpful and understanding. My wife has settled in and takes part in all the activities. It was a difficult time for all during Covid-19 and I was kept well informed as to what was happening in the home.

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Review from Bruce M (Son of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff friendly, caring and very supportive of my father. The staff are all very polite and professional. The option to take my father outside into the beautiful grounds when my family visit is a good way of cheering him up and allows him to spend time with his grandchildren. The general atmosphere
is good.

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Review from Florence M (Sister-in-law of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the improvements in the care that my sister-in-law gets in the home, she looks so much cleaner than she was in the last care home. She now joins in with games etc, she is also sleeping better.

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Review from S L (Wife of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted in an emergency as his dementia suddenly got worse. The staff helped him to settle, coped with his initial aggression, reassured him with his many worries and anxieties, helped him to integrate and mix with the other residents. Some of the activities are too much for him but
he enjoys the music, especially the live music. The activity coordinator make time to speak to him, and also to me, to explain what they are doing and what they are going to do.

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Review from Eileen G (Wife of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my husband's care at Meallmore Lodge.
My son and I are kept informed of any changes that are to be made, regarding medication etc.
Staff are very pleasant and helpful.

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Review from D T (Son of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the care provided for my mum to be very good. The staff are friendly and accommodating.

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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Daviot Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.601 for Daviot Care Home is calculated as follows: ( (200 Excellents x 5) + (98 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 311 Ratings = 4.601

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daviot Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Dec 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Helen

Helen Thom

Job Title: Care Home Manager

Joined: 2024

One of the things I really love about my job is interacting with residents on a daily basis while also having the opportunity to manage the home and create a safe, secure environment that enables residents to lead fulfilling lives. I also pride myself in creating an environment that allows staff to feel supported and appreciated for the work they do.


Daviot is very much part of the community, with the majority of residents having local connections and most colleagues living close by.  This has created a very homely atmosphere where relatives and friends become part of the family at Daviot.


For the residents, Daviot offers a kind and caring environment where they feel respected and supported in maintaining their links with the community. We strive to allow them to maintain as much of their independence as possible with the assurance that staff are there to support them whenever needed.