Redwoods Nursing Home

Old Walled Garden, Teaninich Industrial Estate, Alness IV17 0XB
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9.9 26 Reviews
  • Redwoods Nursing Home, Alness
Meallmore’s care home Redwoods Nursing Home in Alness is 20 miles north of Inverness.

Redwoods Care Home sits within the Old Walled Garden in a Victorian country estate, surrounded by woodland mainly comprising 100-year-old giant redwood trees.

Redwoods Care Home offers high quality, personalised nursing care for elderly people including those with dementia.

The home offers fully furnished en-suite bedrooms. It also has some of the latest technology to ensure the safety, well-being and mobility of residents, while allowing them to retain as much of their independence as possible.

Provision of first class care encourages residents and their families to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

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Care Provided by Redwoods Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dana Suciu (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007
    • Number of floors: 1

Funding & Fees Guide for Redwoods Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,604 – £1,604
    • Self-Funded Residential Dementia Care £1,604 – £1,604
    • Self-Funded Nursing Care £1,604 – £1,604
    • Self-Funded Nursing Dementia Care £1,604 – £1,604
    • RESPITE Self-Funded Residential Care £1,604 – £1,604
    • RESPITE Self-Funded Residential Dementia Care £1,604 – £1,604
    • RESPITE Self-Funded Nursing Care £1,604 – £1,604
    • RESPITE Self-Funded Nursing Dementia Care £1,604 – £1,604
  • (these prices are only a guideline, please contact Redwoods Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Redwoods Nursing Home Reviews (26)

Total of 26, showing 21-26
9.9

Redwoods Nursing Home has a Review Score of 9.9 (9.855) out of 10, based on 14 reviews in the last 2 years. Over all time Redwoods Nursing Home has 26 reviews.

Overall Experience

  • 24
  • 2
  • 0
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Date Published

26
5
5
14
12

Review from I C (Son of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Redwoods Home she has become much happier, healthier and content. This is down to the mixture of great staff, wonderful care and lovely accommodation.

Reply from Redwoods Care, Manager at Redwoods Nursing Home

Thank you for your excellent review and kind words, very much appreciated. E.MacKenzie.


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Review from Alistair R (Nephew of Resident) published on 12 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my aunt and uncle were residents in Redwoods Care Home, my uncle for over 3 years. During their stay there they were very well cared for. The staff were always attentive and treated them like family. The standard of catering was excellent, both quality and quantity. There was regular entertainment
and activities if they wanted to take part. Having experience of other care homes I would definitely recommend Redwoods.

Reply from Redwoods Care, Manager at Redwoods Nursing Home

Thank you from all at Redwoods, and remember, feel free to pop in to see us anytime. It was a pleasure to be given the opportunity to look after such a nice couple in Redwoods.


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Review from Davina M (Niece of Resident) published on 12 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Redwoods are always welcoming. My Aunt is very happy staying there, it was a good move for her and the family. We know she is safe and happy and very often she hasn't got time to speak to us as she is in the garden or some other form of entertainment in the home. I might add we are delighted
with her transformation as she is back to her old self since going into the home. I would definitely recommend this care home.

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Review from Susan M (Daughter of Resident) published on 1 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum resided in this care home for approx 5 years. I visited her approximately 3 - 4 times a week and on all occasions found the home most welcoming. My mum was very well cared for and I would say... treated as part of a large family. The staff treated her with the utmost care and catered to all her
needs and gave her the dignity she deserved, and I felt she was happy.
I as her daughter obviously felt concerned with my mother being placed in a care home but my worries were soon taken away when I saw the interaction my mum had with the staff and the staff with her.
From management to staff everybody is very approachable and I would highly recommend Redwoods care home to anybody looking for somewhere to place their loved one.

Reply from Elizabeth MacKenzie, Manager at Redwoods Nursing Home

Thank you, from all at Redwoods, your mum was very much part of our big family.


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Review from F G (Sister of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister arrived into Redwoods Nursing Home in Alness after 17 weeks in hospital. From the very beginning of her stay, the staff have been fantastic in every way, very helpful and caring. We have been delighted with all aspects of her care and we could, in our opinion, not find a better care home.

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Review from Andrew J (Husband of Resident) published on 16 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After fourty six years of marriage, accepting you can no longer continue to care for your wife who has been diagnosed with dementia and also suffered a stroke is very hard. Having accepted this reality, with the help and support of our three daughters I started to investigate care homes and made an
unannounced visit to Redwoods in January 2016.


First impressions were very positive, all the staff we met were very friendly and welcoming, the facilities which had been built as a care home in a crescent around an enclosed garden were well maintained and clean. My wife has now been resident in Redwoods for almost four months and I am pleased to say that during that time all our first impressions have proved to be correct. We were told during our first visit that we were welcome to visit at any time and reassuringly this has proved to be the case, with this offer extending not only to family, but also to family friends, who have all confirmed my positive view of Redwoods.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Redwoods Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Redwoods Nursing Home is calculated as follows: ( (143 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 165 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redwoods Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Dana

Dana Suciu

Job Title: Care Home Manager

Joined: 2015

Situated in the picturesque village of Alness in the Scottish Highlands, Redwoods is a purpose-built home, set within the walled garden of an impressive Victorian country estate. The home provides high-quality nursing care to elderly people, including those with dementia and associated conditions.


A complete care programme


Featuring well-appointed ensuite rooms, Redwoods utilises some of the latest technology to make residents as comfortable and safe as possible. This includes a progressive secure dementia unit which complements the existing nursing care facilities. As part of this, we encourage residents and their families to be involved at all stages of care planning and other aspects of care home life.


A social experience


Ensuring that residents can retain as much independence as possible is a priority at Redwoods and with four spacious lounge and dining areas and a dedicated activities/reminiscence room, those in our care are able to enjoy socialising and participating in many of their favourite hobbies and activities. These spaces are also pleasant spots for residents to enjoy high-quality nutritious meals produced by the highly skilled catering team.


Peaceful surroundings


The beautiful wooded surroundings make for a wonderful sense of tranquillity, and our secure gardens are extremely popular with residents wanting to sit and relax or perhaps indulge in a spot of gardening.


Cameron

Cameron Hunter

Job Title: Deputy Manager

Joined: 2014

I have worked at Redwoods since 2014, starting in the Kitchen as an assistant while studying Psychology at The University of Highlands & Islands.


Once I Graduated with a degree in Psychology, I changed my role to work the night shift as a care assistant for 2 years, where I continued to work on my personal development, completing my SVQ level 2 in Health and Social Care.


I then moved onto dayshift where I applied for a Senior Care Worker position and was successful. I completed the 6-month course at Meallmore, and then the SVQ level 3 in Health and Social Care. While working for the next couple of years I continued to learn and completed a course in Diabetes Management as well as taking on more responsibility within my role.


I then decided I wanted to progress further, and was successful in my application for the Senior Care Practitioner post at Redwoods. During my time working in this role, I completed more Meallmore training which taught me both Clinical & Leadership and Management skills. I took on a Lead position within the home Continence care, Learning and Development of staff as well as other champion roles. This helped me continue to develop my skills and practice.


I then applied for the Deputy Manager position in 2023 where I was offered the role. This is the current role I have within Redwoods which has been fantastic in continuously improving my practice and skills. I am currently working on a Leadership and Management course within Meallmore, as well as the SVQ level 4 in Health and Social Care.


Person-centred working is at the heart of my practice. I have worked over the years to support other care home staff to adopt this ethos in their work. This means supporting every resident in our home, in a manner in which they wish to be cared for while encouraging and promoting independence at all times.