Barchester Seaview House Nursing Home

Broadhaven Road, Wick KW1 4RF
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9.9 33 Reviews
  • Barchester Seaview House Nursing Home, Wick
Seaview House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Seaview House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gayle Magennis (General Manager)
  • Admission Criteria
    • Over 65 yrs
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 1

Funding & Fees Guide for Barchester Seaview House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,050

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Seaview House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Seaview House Nursing Home Reviews (33)

Total of 33, showing 1-20
9.9

Barchester Seaview House Nursing Home has a Review Score of 9.9 (9.935) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Seaview House Nursing Home has 33 reviews.

Overall Experience

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Review from Nicolle B (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter who was very unsure and reluctant to put my mum into care, I can't thank all the staff and management enough. From the first call, I received from the manager to arrive at the home for the first time to drop my mum off.
The staff made this transition a lot more relaxed and easier for
us both
My mum settled in quickly with the help/care/consideration/support and enthusiasm of the all staff.
I loved the buzz that was instant to see and feel in the day room supporting each resident as their needs were met. Staff showed great care and love towards them all.
The daily activities were amazing to watch as the staff buzzed around both residents and visitors.
The home environment was clean/modern/bright and homely, which I also felt helped me as I really didn't know what to expect from a care home setting.
Thank you so much Seaview Nursing Home.

Reply from Jane Longstaff, On behalf of Seaview House at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Kenny R (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had to go into Seaview for a short respite care package as Mum had to go to hospital for a while.
The staff and management were amazing with my dad and with us. It was such a stressful time for us all but everyone at Seaview helped allay our fears and worries.
Dad loved the food and the activities,
quizzes and bingo a form favourite. When we went to take him home every single staff member took time out to say goodbye to him and wish us well. Thanks once again.

Reply from Jane Longstaff, On behalf of Seaview House at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as it helps us improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Shirley P (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Seaview for a week's respite care while I was on holiday, initially, she was very apprehensive about going in as it was a new experience for her but she thoroughly enjoyed her experience she felt safe knowing that there was someone there for her 24 hours a day. She was delighted with
her room, it was spotless, and the facilities offered while she was there. All the staff were excellent and nothing was a bother to them, the meals were lovely and she was impressed with the choices on offer. Although it made her realise that she's not yet ready for full-time care (she didn't like the idea of someone else doing her washing) she's hoping to be able to access respite care again.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D I (Sister of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the excellent care and attention by the manager and her staff to my brother. The staff are dedicated and treat all residents with dignity and respect. My brother has settled in well in the home and I know he feels safe, content and happy. There is a friendly atmosphere,
the staff are always cheery and when I visit I am always greeted warmly by all staff. I have complete confidence in the care he receives and cannot thank the staff enough. I would have no hesitation in recommending this care home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ann P (Daughter-in-law of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very compassionate and professional, they are always happy to help and the physical care is excellent. They provide proper adjustable beds with correct mattresses and all the furniture and surroundings are new and very bright and cheerful. The food is excellent and they can adapt the meals
to suit different appetites. I am most grateful for the kindness shown to my father-in-law and I can recommend Seaview as a lovely place to stay for respite or longer-term care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from V G (Daughter of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaview epitomises personal-centred care, my father although frail has his independence encouraged and when visiting we feel very welcome as part of the bigger family. The staff team is wonderful.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from F S (Husband of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned when I reached the point where my wife had to enter the care home. The management helped set my mind at ease with their very welcoming approach. The carers have been great. They are very dedicated and treat all residents with dignity and respect. My wife has settled well in the home,
is always happy and is enjoying her stay. The staff are all very upbeat, cheery and welcoming. There are lots of activities arranged for the residents. I now have a different perspective on care homes having seen the way my wife has been treated. I would have no hesitation in recommending this care home to anyone.

Reply from Gayle Magennis, GM at Barchester Seaview House Nursing Home

Thank you for taking the time to leave a review. We value all feedback as this helps us to improve our service where required. Your positive comments regarding our home and team who work very hard to deliver high standards of quality care at all times are very much appreciated. I will pass on your feedback to the team.


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Review from Nancy D (Wife of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming staff.
Made to feel relaxed and at ease.
Husband's room was well-equipped, clean and cosy.
My husband was made to feel at home by the staff, and the manager came to see us not long after we arrived, which l felt was very kind and caring given her busy day; it made me
feel important and not just a number.

Reply from Gayle Magennis, GM at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the team, including the kind words about myself - no day will ever be too busy to prioritise the people who live in our service. I will, of course, pass on your feedback to the team.


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Review from Jacqueline R (Wife of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for over two and a half years, and in that time he has received exceptional care from a dedicated and professional care team. From the outset, the atmosphere in the home has been friendly, encouraging and entirely positive. All the staff contribute enormously to his wellbeing,
and also make it a pleasure to visit, for myself. He has been treated with kindness and the utmost dignity and I have complete confidence in the care he receives, and in those providing it.

Reply from Gayle Magennis, GM at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Irene G (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into the care home in October 2022. He has settled in well. All the staff have made this easy for him as they are so professional and easy to work with. When I visit I am always made welcome by the manager and staff. They have lots of activities that my dad is encouraged to join in and
I am very happy with the care he receives.

Reply from Gayle Magennis, GM at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work very hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A J (Son of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and nursing teams provide a five star service for the care of the patients and I can only commend them highly for this. The food provided by the catering team is of a very high standard with my dad now gaining weight since his admission, he is brighter within himself and I see a big improvement
in his wellbeing compared to when he was in hospital.

Reply from Gayle Magennis, GM at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work very hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Julie D (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place for my father's respite. He was really worried about going for a few weeks respite but it was so good he was not keen to go home. He has dementia but commented continually how lovely the food was and also the staff who would always make time to chat with him.
I would particularly
like to thank the manager who I liaised with to help navigate through some issues we had, and who made time to sit and have coffee with my dad when he wanted a chat (she must be very busy).
I felt so at home visiting and being able to wander around with Dad and go and make a cup of tea and sit with other residents or sit in his room.
Lots of activities to keep him entertained also.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alexander George S (Son of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Seaview House Nursing Home in Nov 2022 where she has settled in extremely well. The staff are very friendly and exceptionally caring to the residents. There always seem to be plenty of activities taking place which my mother enjoys.The food is very good and I would say my mother
is looking very healthy. I would give Seaview full marks and say they are doing an excellent job.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Elizabeth B (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who treat the residents with care and compassion and like one of their family. Also on hand for queries and keep us updated. Have made settling in very easy. Lots of activities for the residents to participate in and keep active.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A D (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are pleasant when they meet you and are very helpful if you have any concerns. My mum is a completely different person since she moved into Seaview last December; she is interacting with other people and joining in with the activities they have, which she did not do when she was at home; she
gets her hair done, she gets on well with the staff, and she is enjoying the meals. She loves the entertainment, especially the dancing.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Rowena F (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in Seaview Nursing Home for about 3-weeks, but the family cannot get over the difference it has made to her.
We knew it was no longer possible for her to be at home but still felt very unsure about how she would settle being in care.
We couldn't have been more wrong with our thoughts.
She looks as though she is loving life again. Interacting and being the social butterfly she had once been many years ago. That is all down to the manager and staff at Seaview. In 3-short weeks, she is a new person.

Reply from Wendy McGowan, Regional Director at Barchester Seaview House Nursing Home

Thank you for such lovely comments. We continue to strive every day to make the lived experience the best it could be for the people who live in Seaview.


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Review from Alison M (Daughter of Resident) published on 17 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited Scotland for a week and visited my dad every day. I was welcomed by all the staff, who used my first name, and everything was made easy for me to do a Covid test before visiting to comply with the necessary protocols. My dad has been moved to a larger room to enable the staff to use
the necessary equipment for his care, and it is so light with two windows and really comfortable for him. He was always “clean and shiny”! And very well dressed. It was such a lovely atmosphere at Seaview - a home-from-home and a pleasure to visit and chat with staff and residents, as well as my dad! The activities taking place at Seaview are too numerous to mention, and they provide so much interaction for all their residents, which was obvious from the happy and relaxed atmosphere at the home. I can’t praise nor thank the staff enough! See you again soon!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from I R (Daughter of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult for a family when one of your loved ones had to go into long term care and takes time for everyone to adjust. I cannot thank all the lovely staff for all the love and care they continue to provide my dad. I know by the way my lovely dad smiles and reacts to them all and how safe and
loved he feels. He will often say to me "mercy, they're good to me". I am especially thankful to each and every one of them for giving my dad the love and care he needs under such difficult circumstances lately. Forever thankful.

Reply from Wendy McGowan, Regional Director at Barchester Seaview House Nursing Home

Thank you for your lovely words, it means a lot to hear your feedback.


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Review from Colin F (Son of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Seaview are wonderful. They have so much time and care for my father, and I know I can call or email any time to speak to someone and they will assist. I cannot thank them all enough for how they are helping my dad.
I hope that post-Covid they’ll be able to do more events with the residents,
and if you don’t already follow their Facebook page as it’s a great way to see what they do.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Eric F (Cousin of Resident) published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the care that the manageress and her staff have given to my cousin since he arrived at Seaview. If it was not for the excellent care given to him, I am convinced he would not be alive today. The whole staff give a high standard of personal care that I have not witnessed
in other similar established homes. A lot of this is a result of the training given with senior staff supporting the younger ones. I could go on at length.

Reply from Wendy McGowan, GM at Barchester Seaview House Nursing Home

Thank you so much for this lovely review. We remain passionate about the wellbeing of the people we support. In these difficult times, our passion remains as strong as ever.


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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Barchester Seaview House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Barchester Seaview House Nursing Home is calculated as follows: ( (131 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) ) ÷ 138 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Seaview House Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Frequently Asked Questions about Barchester Seaview House Nursing Home

What types of Care is Barchester Seaview House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Seaview House Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester Seaview House Nursing Home have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Seaview House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Seaview House Nursing Home to the centre of Wick?

1.0 mile(s) as the crow flies, distance by road may be significantly further.