Barchester Seaview House Nursing Home

Broadhaven Road, Wick KW1 4RF
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9.9 33 Reviews
  • Barchester Seaview House Nursing Home, Wick
Seaview House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Seaview House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gayle Magennis (General Manager)
  • Admission Criteria
    • Over 65 yrs
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 1

Funding & Fees Guide for Barchester Seaview House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,050

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Seaview House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Seaview House Nursing Home Reviews (33)

Total of 33, showing 21-33
9.9

Barchester Seaview House Nursing Home has a Review Score of 9.9 (9.935) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Seaview House Nursing Home has 33 reviews.

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Review from Cathy A (Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in here and the last few months have been hard not seeing my family but the staff have made me so happy and now I see my family in the garden. I feel lucky to be here.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from William C (Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was not able to walk when I came here but now I am very active after the care this past few months. They have kept me in touch with my family with FaceTime and garden visits. All the staff have kept us so entertained with their banter and making me happy during COVID. I just want to thank them all.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Seaview House Nursing Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H M (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for three years and has faced many challenges both physically and mentally. She has faced these with strength and determination, but primarily with the care and kindness shown by the staff of all grades and disciplines. The ongoing COVID restrictions have proved challenging
for all, staff, residents and family. I have felt reassured by regular updates form the manager, my observations of screening and the wearing of PPE. Most importantly and reassuringly is my mum continually stating that she feels "safe".

Reply from Wendy McGowan, G M at Barchester Seaview House Nursing Home

Thank you so much for your kind words. I agree that your mum's tenacious approach to life has contributed significantly to her improved wellbeing. She has coped with the COVID restrictions well and has really enjoyed the regular video calls with you. Looking forward to getting things more back to normal in the coming months so that your mum can truly enjoy your company again.


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Review from Elaine G (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Seaview for two years. The staff are very friendly and approachable, they enable residents to be as independent as possible. They support residents to maintain skills such as using the internet and computers to keep in touch with family and friends. Seaview has an excellent garden
where residents can walk in which is essential to there emotional wellbeing and mobility. Prior to the COVID restrictions, the residents were supported to participate in local community events and had many visiting groups and speakers. My father thinks the food is excellent - especially the homemade cakes.

Reply from Wendy McGowan, GM at Barchester Seaview House Nursing Home

Thank you for your feedback, Elaine. It's a pleasure to support your dad to be as independent as possible. He manages technology really well which gives him much broader access to friends and family. During Covid this has been a real godsend.


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Review from Alison A (Daughter of Resident) published on 30 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the manager and all the team at Seaview Care home for all their hard work and dedication during the recent pandemic. It has been a very difficult time for all the staff, residents and family members during this incredibly stressful period. As a result of the systems and safety
measures that have been put in place, the home has been kept completely virus-free.
A huge thank you to everyone at Seaview for keeping my mum safe and sound.

Reply from Wendy McGowan, Senior GM at Barchester Seaview House Nursing Home

Thank you for your kind words, Alison. We’ve worked hard to keep everyone safe and sound. We really look forward to your visits to the home when this is allowed.


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Review from Derek R (Son of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In this current pandemic, I thought its a good idea to offer my opinion of the treatment my mum receives at Seaview. She has been a resident for over 5-years now, and although weaker, she is as good as I could ever hope for! Now in her 90th year, I marvel at how well she does, and in my view, this is
down to the care she receives from every member of staff, from the manager, through all of the roles provided. People tend to forget that there are a number of roles fulfilled by the laundry guys, the domestics, the cooks, the carers, the official role, the maintenance guys and the nurses, all of whom make up a wonderful caring team! I have no knowledge of other care homes, but I doubt the Seaview Team can be bettered, and the caring attitude shows through with every single person. My utmost thanks to you all, and the way you smile though what is a difficult, and dangerous time, and I'm sure that the residents appreciate you as well! Keep safe for them and me!

Reply from Wendy McGowan, GM at Barchester Seaview House Nursing Home

Thank you so much for your kind words. It is both our pleasure and privilege to look after your mum. We've worked tirelessly to keep everyone safe at Seaview and will continue to do so. Thanks again.


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Review from D Q (Husband of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is by far the best. I know it is a purpose-built home which must be better than a conversion. Can I just say that the staff, form the Manager to the Cleaners is superb. The manager has set a very impressive team who are doing a wonderful job. I must also say that the food is first class.
From my observation, I cannot fault anything and my wife is very happy at Seaview.

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Review from V W (Resident) assisted by family/friend published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my admission in November 2017, I have been cared for in a professional and caring way. All staff, including carers, management, housekeepers and kitchen have made me welcome and do their best to accommodate my needs. It is nice the home have a laugh with staff, getting to know them and we hear
stories about our families and holidays.

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Review from Lesley W (Wife of Resident) published on 23 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had several respite breaks at Seaview House and even though his condition led to some very challenging behaviour on his part, I couldn't praise the staff highly enough in the way they cared for him. It is very hard when you need to leave a loved one in someone else's care, but it was
made easier seeing how quickly he settled and how relaxed and 'at home' he clearly was when I came to collect him.
The only negative thing for him is the distance from home, so I reluctantly have asked for respite closer to home, though I would recommend the service shown by staff and management to anyone considering Seaview House and reassure them that their loved one would be in safe and caring hands.

Reply from Wendy McGowan, General Manager at Barchester Seaview House Nursing Home

Thank you so much for this review Lesley. It's been a pleasure to care for your husband and although it's a difficult journey for you both we would welcome him again any time at Seaview.


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Review from Robert F (Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite simply it is an excellent home and one which I am very happy with.


The staff are truly lovely and we feel completely at home here. Food is very good and the care is of a high standard throughout.


Outstanding is the warmth, friendliness and help from the staff at all times. It is easy to

recommend the care home.

Reply from Wendy McGowan, General Manager at Barchester Seaview House Nursing Home

Thank you for this lovely review.


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Review from Shona B (Daughter of Resident) published on 25 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Seaview Nursing Home around two years ago and has been very happy here. Very recently she has had a spell in hospital and since returning to Seaview she's improved no end. Nursing care is excellent in Seaview, staff are quick to pick up and act on any concerns they have, care staff
are welcoming and have good relationships with residents and visitors alike. Seaview provides a relaxed, safe and happy atmosphere for residents and I'm very fortunate to have been able to have my mother cared for here. The manager is very approachable, knowledgeable and supportive.

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Review from E N (Partner of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has recently moved to another care home having spent a year at Seaview House Nursing Home. My partner has dementia. I was happy with his care the staff were attentive and caring. I always felt that he was safe and cared for in every way. The management was supportive and always available
if I needed advice and kindness. As the partner with no immediate family near I would have struggled to cope without the care myself from the staff.
I was always informed about the health or problems relating to my partner. I never had any worries about his care. The recent move was to his being nearer as my visits involved tiring long journeys.

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Review from Fiona B (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the most upsetting time, watching dad become settled has reassured me that his every need is met has made dealing with his condition so very much easier. The care he receives daily is exceptional and they can't do enough for him and me as a family member. He is treated with great dignity and I am
so grateful. Thank you.

Reply from Wendy McGowan, General Manager at Barchester Seaview House Nursing Home

It is both a privilege and a pleasure to care for your relative, thank you so much for this lovely feedback.


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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Barchester Seaview House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Barchester Seaview House Nursing Home is calculated as follows: ( (131 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) ) ÷ 138 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Seaview House Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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