Southside Care Home

40 Southside Road, Inverness IV2 4XA
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8.4 2 Reviews
  • Southside Care Home, Inverness
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Care Provided by Southside Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Southside Nursing Home Ltd
  • Person in charge
  • Ann Marie Henderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Southside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available


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Southside Care Home Reviews (2)

8.4

Southside Care Home has a Review Score of 8.4 (8.428) out of 10, based on 2 reviews in the last 2 years. Over all time Southside Care Home has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Maree C (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Southside from hospital. The home is tastefully decorated, room sizes large and has all the amenities required. The stand out is the manager and her staff, they are all lovely and genuinely care for the residents. I'm so glad we chose Southside as it's homely and caring with excellent
staff and lovely food. Wouldn't hesitate to recommend to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Safety / Security

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Value for Money

Review from Moira M (Daughter-in-law of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend Southside. Very friendly and amazing staff, from management down to carers, chefs, cleaners, and handyman. Great atmosphere, welcoming. Always entertaining the residents. Great meals. Couldn't ask for better care, so attentive and caring. Great with family, always keeping in touch,
getting to know everyone. It's like being part of a big family, always made to feel welcome. Motivate the residents with loads of activities and, a beautiful garden that is well-used in summer. If you're looking for a home for a loved one, look here you won't be disappointed.

Reply from Christopher Allan, Director at Southside Care Home

Thanks for your very kind words, they are greatly appreciated. It really means a lot to the team to have such positive feedback for all the hard work they put in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Current Review Score: 8.4 (8.428)

Overview of Review Score

The Review Score of 8.4 (8.428) out of 10 for Southside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Southside Care Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.428 Points relating to the number of positive Reviews for Southside Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 2 Positive Reviews ÷ 6.6 = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Jun 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Southside Care Home

What types of Care is Southside Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Southside Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Southside Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Southside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Southside Care Home to the centre of Inverness?

0.5 mile(s) as the crow flies, distance by road may be significantly further.