Muirfield

Hall Crescent, Gullane EH31 2HA
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8.6 15 Reviews
  • Muirfield, Gullane
Muirfield, built in 2017 and completed to an exceptional standard, is fully compliant with current best practice. There are 60 beautiful single rooms and full wet floor shower room en-suites including finishes of Porcelanosa ceramic tiling and underfloor heating.

Residents choose between standard sized rooms or larger premium and deluxe rooms offering enhanced finishes. Each bedroom has telephone and Internet access, a wall-mounted TV and a nurse call system, for prompt assistance. There is also a choice of comfortable open plan lounges with widescreen TV, and dining areas. The charming garden is always a popular place to sit with a cup of tea, or for gardening activities when weather permits.

Events and activities are hugely enjoyed at Muirfield and the dedicated team, full calendar and the availability of their own minibus ensures that the level of participation is high. Residents also enjoy the Art Deco Ballroom Parquet dancefloor. This is a beautiful space at the top of the nursing home for residents to enjoy music, dancing and socialising.

An excellent Chef and kitchen team offer nutritionally-balanced, freshly prepared meals. The menu changes on a four-weekly cycle and they try to accommodate different tastes and diets as far as possible. Residents choose where to eat. Some people like the privacy of their own room, whilst others enjoy eating together in the dining room.

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Care Provided by Muirfield

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Esther Bathgate (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Muirfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,865 – £2,555
    • RESPITE Self-Funded Nursing Care £2,905 – £2,905
  • (these prices are only a guideline, please contact Muirfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at sociable times.


  • Parking

  • Car park to the side of the building.


Muirfield Reviews (15)

8.6

Muirfield has a Review Score of 8.6 (8.643) out of 10, based on 4 reviews in the last 2 years. Over all time Muirfield has 15 reviews.

Overall Experience

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Date Published

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Review from M R (Husband of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always difficult to make the decision to put a loved one into a care home We have been married for 61 years so it is a huge change to live apart for both of us Thankfully it was the best thing we could have done. It is a great relief to me to see her being extremely well looked after and cared
for in the home. I cannot fault the care she is getting. All the staff do a first rate job, in addition keeping me advised of her medical needs when they change, which can be daily. I cannot find fault with this Home knowing that my wife is being very well cared for in a safe, comfortable environment.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We understand that this has been such a difficult decision and huge change for you and your wife of over 61 years. It is pleasing to know though that you are so pleased with your wife's care, comfort and safety. With best wishes.


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Review from J D (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We and most importantly, my mother experienced nothing less than the best of care at Muirfield.
It is always a challenging decision to move into a care home and the transition was smooth thanks to the team of dedicated nurses and carers who take so much trouble to assist in the process. Everyone is
friendly and smiling. We could not have asked for more. A first-rate home.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. The team will be so pleased to hear your glowing review and so delighted that you felt the transition was smooth with a high level of care for your mother.


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Review from L Y (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has Alzheimer's Disease, and associated memory loss has been a resident in Muirfield Care home for over a year now.
The decision to move her into care was hard.. however, the staff made the transition easy and as stress-free as these things can be.
I feel we all have gained new family
and friends at Muirfield. The burden of carer rotas, medication collection/provision, and personal care are all being handled seamlessly. It is wonderful to be a “daughter” and family member again- that person had rather disappeared in the carer role.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you for providing feedback regarding the care transition and ongoing support for your mother, and that you can feel some relief with this. It can be a difficult time for all loved ones. Wonderful to know though that great relationships have been built up since.


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Review from Norrie A (Son of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father developed a fever and chest infection, and the staff went out of their way to ensure he got the care, attention, and medication that he required. Within a few days he was showing signs of improvement, and to ensure his recovery, he was also isolated for a few days too. During his time in the
home, he has built up a rapport with some of the staff and asks for one staff member in particular. Excellent.

Reply from Julie Kennedy, Marketing Manager at Muirfield

We are so pleased that you have taken the time to leave a review regarding the care of your father. It is great to know that he has developed a good relationship too with the staff. Many thanks.


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Review from Caroline F (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been at Muirfield for 1 and a half years. The permanent members of staff are always very cheerful and kind and seem to have built up a good relationship with her. They always give my mother a good welcome back when she has been away staying with us at home for a few days. The food
is good and there is a great hairdresser. The gardens are very well tended and my mother spends as much time as possible outside. The gardener even keeps jobs back for her to do.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for providing feedback regarding your mother's care. It's great to hear that our staff have such a good relationship with your mother and you are also pleased with our facilities.


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Review from Graham W (Son of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 9 months or so. The home is always clean and welcoming. The continuing Covid 19 procedures are a bore but understandable and acceptable! The staff are friendly, capable and professional. In particular, I wish to make a special mention to one member of staff who is based
on the third floor. He is a star who is kind, thoughtful to the individual patient's needs and very helpful. He gives us great confidence that my father is being very well looked after and in a safe, comfortable and caring environment.

Reply from Julie Kennedy, Marketing Manager at Muirfield

We really appreciate your feedback and are so pleased that you feel that your father is being so well looked after. We will be sure to pass on your comments to the mentioned member of staff.


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Review from R H (Son of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Muirfield for over 2 years. She is being very well looked after. The staff are always very pleasant to me and my mother. They are often short handed but cope efficiently and with good quality care. They respond quickly to requests from me or my mother.
The atmosphere in the
home is very warm and welcoming. All the management team seem to know the residents well and recognise me too.
Sometimes there is a lack of communication - I am not always kept up to date with developments but I appreciate the difficult circumstances under which staff are working.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you for providing your feedback. It is good to hear that you feel that your mother is being well looked after.
We are aware that, over recent months, we have used an increased number of agency staff but are working hard to recruit our own staff and develop our team. Resident care needs are assessed regularly and staffing is flexed to ensure we are able to meet all resident needs.
Thanks also for highlighting concerns around communications; the manager will share this within the team to ensure better communication going forward.


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Review from Craig M (Son of Resident) published on 1 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff were nothing but supportive, and the love and affection shown to my dad from all members of staff, especially in his last days, was exceptional.


In sitting with my dad in these last few days, I was overwhelmed by the support and love shown by certain members of staff who

were really sad to leave him at the end of their shift, have come in to see him on their days off and coming from other areas of the home to see him, and say their goodbyes whilst he still clung to life.


Muirfield is certainly a care home in the true sense of the word. The love and care all members of staff show to the residents is remarkable and the homely feeling with the residents treated like family is truly exceptional.


Muirfield is a truly remarkable care home.


Reply from Julie Kennedy, Marketing Manager at Muirfield

We are very grateful that you have taken the time to leave a review. Thank you. Our staff will be so pleased to hear from you. Staff do become very close to our residents, and we know that they were very fond of, and cared very much, for your dad during his time with us.


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Review from A M (Wife of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Muirfield Care Home for six weeks now and feels happy and settled there. All the staff is so kind, caring and helpful. Nothing is too much trouble. The accommodation is well planned and spacious and there is a wide range of activities and outings available. His room
is very comfortable and I feel so relaxed there. He really enjoys his meals and there is always a good choice. When the better weather comes, he is looking forward to spending time in the attractive gardens. From the moment I first went into Muirfield, I was struck by the warm and friendly atmosphere. A very happy nursing home.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We are so delighted that you feel your husband has settled well and is being very well looked after. It is so pleasing to know that your husband enjoys his meals and the facilities available. Let's hope too that there is some nice weather soon.


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Review from P M (Wife of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice atmosphere.
Great staff.
Very comfortable with my husbands care, would not change from Muirfield.
Any problems quickly resolved.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you for your feedback. We are delighted that you are comfortable with your husband's care and the atmosphere at Muirfield. The staff are always pleased to hear from families and this will be shared with them.


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Review from Frances W (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely welcoming home. Staff take good care of my mum and I know she is safe and very happy there. She is encouraged to make her own decisions regarding her meals choices and participation in activities.

Reply from Julie Kennedy, Marketing Manager at Muirfield

We are so pleased that your mum is happy at Muirfield and participates in the activities of her choice. Thank you for your feedback as this will be shared with the staff.


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Review from Anne M (Daughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Muirfield for over two years. Having visited Mum on a regular basis, I have found the general atmosphere to be positive and welcoming. The warmth of all the staff is genuine, both in person and on the phone. Their care of Mum is sensitive, patient and kind. The facilities
are excellent with a beautiful garden. Rooms are light and bright and kept spotlessly clean. The activities staff provide an excellent programme of activities which caters for all residents. Any concerns/questions are addressed in an understanding, efficient manner.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for completing feedback. We really appreciate you taking the time to let us know about the care that your mum has received over the last two years and this is very pleasing as we aim to offer a level of care that is individual and meets these high standards.


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Review from Robert S (Husband of Resident) published on 31 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't rate the care home highly enough. The staff are excellent, caring and professional. As a visitor, I am greeted with a smile, and the staff listen to any questions I may have, they listen to me for any concerns and requests I may have.

Reply from Julie Kennedy, Marketing Manager at Muirfield

We really appreciate you taking the time to let us know your feedback. The staff will be very pleased to hear that you feel welcome and that they listen to your questions and requests.


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Review from Martin G (Guardian of Resident) published on 31 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the guardian of my cousin, who has been a resident since 2017. I visit about twice a week. I can say that I have always been highly impressed by the professionalism and friendliness of every member of staff, whether administrative or caregivers. The staff have an excellent rapport with the residents
and take a real interest in their welfare. This creates a happy well-adjusted environment, which is important for my cousin who has some learning difficulties. In addition to the welcoming atmosphere in Muirfield, there is also a great range of organised activities with a full programme each week. As with any fairly large group living situation, there have been very occasional areas that have had to be drawn to the attention of the staff, but these have been rectified or otherwise dealt with pleasantly and efficiently. The home is a very modern construction, and the facilities are superb and very well maintained. I am very happy that my cousin is well cared for.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We are so pleased that you feel your cousin is cared for in a happy and welcoming environment and that the staff are approachable and able to resolve any matters to your satisfaction.


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Review from Jean H (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For 14 years I was my mums main carer. It became impossible to provide the nursing care mum required. Muirfield nursing home kindly responded to an urgent request by the hospital at home team and social worker for emergency care. A small but adequate room was made available at short notice. Mum was
admitted on 4th March 16. Family members visited mum on a daily basis all were impressed by the standard of care provided and the friendly manner and consideration by all staff without exception. Sadly mum died on 28th March 16, having spent nearly 24 days there. I and my family would have no hesitation in recommending this nursing home as an example of how such establishments should be managed.

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Current Review Score: 8.6 (8.643)

Overview of Review Score

The Review Score of 8.6 (8.643) out of 10 for Muirfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Muirfield is calculated as follows: ( (43 Excellents x 5) + (3 Goods x 4) ) ÷ 46 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Muirfield is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 17 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

Single en-suite room


Awards / Recognitions (2)

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Meet the Team (3)

Esther

Esther Bathgate

Job Title: Manager

Joined: 2024

Muirfield Nursing Home has a high level of qualified staff including registered nurses and care workers along with managerial and administrative staff, domestic, kitchen and ancillary staff. Our nurses are on duty 24 hours a day, giving peace of mind to residents and their families. Together with our committed care and support staff, there is a wonderful, compassionate team that forms a strong professional unit providing our residents with kindness, fun, affection and, above all, respect.


Margaret

Margaret Campbell

Job Title: Operations Manager

Joined: 2002

Margaret has worked as part of the Randolph Hill team for over 20 years. Margaret started as a staff nurse progressing to Deputy Manager, Manager, Senior Manager and has recently taken up her role of Operations Manager.


Jo

Jo Comrie

Job Title: Care Quality Manager

Joined: 2017

RGN qualified in 1994, Jo has worked in care homes since 1999 and now holds additional qualifications of a Pg Dip HSc in Advanced Nursing.


Jo returned to Randolph Hill in 2017, as Deputy Manager, after managing a nursing home in New Zealand for 8 years. Jo was promoted to manager in 2019, then Senior Manager in 2021 and is now Care Quality Manager.


Frequently Asked Questions about Muirfield

What types of Care is Muirfield registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Muirfield provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Muirfield have?

There are 60 Single Rooms.

What are the Facilities & Services at Muirfield?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Muirfield to the centre of Gullane?

0.2 mile(s) as the crow flies, distance by road may be significantly further.