Tranent Care Home

1 Coal Neuk Court, Coal Neuk, Tranent EH33 1DR
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8.0 47 Reviews
  • Tranent Care Home, Tranent
At Tranent Care Home, located in the town of Tranent, on the outskirts of Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.

Tranent is a friendly home which offers many areas for residents to relax and socialise with friends and family. The fantastic amenities include a lovely garden which is tended to by residents, an on-site hair salon, cinema and hobby room.

The catering team at Tranent understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Tranent likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Tranent, residents are encouraged to take an active role in the Edinburgh community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Tranent.

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Care Provided by Tranent Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jessica Milburn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Tranent Care Home Reviews (47)

Total of 47, showing 1-20
8.0

Tranent Care Home has a Review Score of 8.0 (7.975) out of 10, based on 5 reviews in the last 2 years. Over all time Tranent Care Home has 47 reviews.

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Review from C A (Niece of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and my relative appears well looked after in the care home

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Review from Luz R (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is wonderful. My mum is very happy there and the staff are all lovely. They are very approachable and the home has a lovely atmosphere. She loves the food and there's always lots going on. My mum couldn't be happier.

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Review from Elena I (Niece of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today, 18th December, I visited my aunt. The experience was quite good. The staff are very good and they take care of all residents in particular, they are all extremely well taken care of. The rooms are well-maintained and look good.

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Review from Kenneth M (Husband of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am at the care home every day, visiting my wife. Each day is different of course. The staff are pleasant and helpful. They seem to enjoy their work under the conditions that they work in.

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Review from Jean S (Wife of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival on October 18th 2022, he was given good support by the care staff. He settled fairly well, after two to three weeks I met with the manager to discuss two issues and she listened and suggested an alternative - the matter was done promptly.

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Review from Dawn C (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience of a nursing home and I was very impressed. My father needed intense care and was so well looked after by all levels of staff. His end of life comfort was wonderfully dealt with. A special mention to all the amazing laundry team who brought a ray of sunshine to every visit they made
to his room. This home does a hard job really well and the staff make the place. A huge thank you to all involved in his care. You were excellent!

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Review from C B (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I got in for the first time my dad's shoes were covered in food stains, and his TV was all splattered with juice; this is the first time I have come across an issue. Also, from day one, his toile never flushed right - still doesn't.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Tranent Care Home

We are very sorry about your experience during your first visit, and it's good to have heard that you are now happy. I can also confirm the toilet is now fully functioning.


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Review from Rachel M (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the hardest thing I have ever had to do, putting my dad, who has Alzheimer's, in the care of others. However, my experience with the care home has been excellent, and I can't thank them enough for the support they have provided my dad. They have a good understanding of his needs, and he seems
settled now, which makes the whole experience easier for me. I can't thank them all enough.

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Review from Julie M (Granddaughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

While visiting the care home during the pandemic, the staff have been very helpful. The centre is clean and organised, and all members of staff I have met are very friendly. They have been very supportive during the death of one of my grandparents while the other still resides at the care home. They
are a very caring well-staffed facility, which makes them go the extra mile.

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Review from H R (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only visited the care home indoors once so far, and I am happy with the service. Staff are friendly and kind, supportive in times when no visiting. Kept me informed about Mother's care.

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Review from Janet F (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, very helpful and caring. The home is clean and well maintained inside and out. The food smells good too.

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Review from J F (Friend of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at home visiting my friend. They are always happy and compliment the staff and how nice they are.

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Review from G B (Friend of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have attended the home at various times of the day to visit my friend, the staff regardless of the time are always friendly and welcoming, they can't do enough for you. My friend has come on leaps and bounds in the home, he feels safe and has made friends. I would highly recommend the home.

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Review from Erin I (Relative of Resident) published on 8 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home are very friendly and welcoming. The staff are constantly doing activities with my aunty and taking her out for the day. My aunty seems very content, at home and settled here!

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Review from J M (Resident) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my room and my activities with the other residents in the home.

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Review from N F (Niece of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a resident in this care home. The staff are very helpful and friendly, always happy to help always offering refreshments to us when we are in. My uncle is treated with the best of care. The room is always very clean never had an issue. Well done do all the staff.

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Review from Dot M (Friend of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend often at the home. She enjoys her time here and is never lonely. She likes the meals and the activity groups.

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Review from B H (Husband of Resident) published on 16 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the recreation staff at the home for the wonderful recreation they created with the residents. To see all their smiling faces as they played games was lovely to see thank you all you made our day.

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Review from G M (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and the staff are caring and friendly. They are all willing to help or offer a cup of tea on our arrival. My Dad's room is cleaned regularly and he is fitting in with the home and staff. The food looks good and it is a balanced diet by what I have seen. Dad is enjoying living
at the home.

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Review from K M (Friend of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so kind and caring. They support residents as well as relatives/friends. It's a nice, friendly environment.

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Current Review Score: 8.0 (7.975)

Overview of Review Score

The Review Score of 8.0 (7.975) out of 10 for Tranent Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.267 for Tranent Care Home is calculated as follows: ( (30 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 60 Ratings = 4.267

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Tranent Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Tranent Care Home

What types of Care is Tranent Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tranent Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Tranent Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Tranent Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tranent Care Home to the centre of Tranent?

0.0 mile(s) as the crow flies, distance by road may be significantly further.