Tranent Care Home

1 Coal Neuk Court, Coal Neuk, Tranent EH33 1DR
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8.0 47 Reviews
  • Tranent Care Home, Tranent
At Tranent Care Home, located in the town of Tranent, on the outskirts of Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.

Tranent is a friendly home which offers many areas for residents to relax and socialise with friends and family. The fantastic amenities include a lovely garden which is tended to by residents, an on-site hair salon, cinema and hobby room.

The catering team at Tranent understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Tranent likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Tranent, residents are encouraged to take an active role in the Edinburgh community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Tranent.

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Care Provided by Tranent Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jessica Milburn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Tranent Care Home Reviews (47)

Total of 47, showing 21-40
8.0

Tranent Care Home has a Review Score of 8.0 (7.975) out of 10, based on 5 reviews in the last 2 years. Over all time Tranent Care Home has 47 reviews.

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  • 13
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5
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Review from M W (Friend of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has received a warm welcome at the home. The room is lovely. The food looks very appetising. It's a homely place.

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Review from J E (Friend of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is welcoming and all the staff are friendly. The residents are happy and its a lovely place to visit.

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Review from Karen M (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Recently had my dad's review. I must emphasise the enormous care, empathy, kindness and professional support our family have received from the team who care for and look after my dad.
The nurse has excelled in her role and duty. She is a true ambassador for HC-One and should be rewarded in some way.
If there are any issues concerning us, the issues are either actioned or acted upon. One negative, please employ more nurses instead of agency and please, please have more staff on shop floor.

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Review from Anne C (Daughter of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We did not want our mother to use residential care but the staff and the manager made us all feel relaxed and happy with the transition.


Mum is very happy and feels safe and valued. The care from the teams of staff could not be bettered. Mum is encouraged to eat and drink and to be out of bed and

joining in where she can.

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Review from Alastair B (Son of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems very comfortable. She has always throughout her life been a book reader. Although not a great mixer she is highly intelligent and keeps up with the news through us. She is kept well hydrated and very clean. I believe she is as happy and comfortable as possible given her circumstances and health.
Thank you to a great team at Tranent.

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Review from Aidan J (Friend of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At home this lady's needs, in relation to her care and support, could not be met by a package of care. At Tranent the risks to her welfare have been removed, and she is now safe.
I am confident that any necessary changes would be highlighted by staff and her care plan would be altered.

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Review from Phil P (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I find the home meets all our expectations with caring for my mother. All the staff are very helpful and very accommodating. My mother seems very happy which settles us.

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Review from Agnes L (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away very peacefully on 25th May. I cannot speak highly of the staff who cared for mum, especially in the week leading up to her death. Everyone was so very kind and caring both to mum and myself at all times. I so appreciated their guidance and care in the early hours when mum passed
away. Thank you so very much. May I take this opportunity to wish everyone well in the future.

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Review from S P (Sister-in-law of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my relative has been in this home he has been treated with kindness and dignity. He can be difficult at times but the staff deal with this tactfully and with patience. The home is clean, the staff friendly and caring and the atmosphere is pleasant.

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Review from Alexander F (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

She seems OK and satisfactory.

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Review from Ian (Son of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This home after many problems now seems to have turned the corner. They do however have moments when they let things slip.

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Review from Stefka D (Granddaughter of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran was a resident at Tranent for 7 and a half years. During this time she received excellent care. Sadly, she died this week.
During her short illness, she couldn't have received better care. The staff showed so much love and compassion for her and treated her with dignity and respect at all
times. We, her family, were afforded similar care during her illness. We were kept informed at all times as to what to expect next and given much emotional support. As well, we were constantly provided with drinks and meals and even offered a bed for the night and use of showers. They really couldn't have done more and we feel overwhelmed by the care and support both we and my gran have received.
It means a lot to be able to die in your own home being cared for by people who know and care about you rather than by strangers. She was made to feel like a member of the family.
The management should be proud of their staff team.

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Review from Bridget F (Friend of Resident) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To whom it may concern?.


I have been visiting my dear friend for the past 7 years..who was a resident in this nursing home../well really it was her home/she was very happy and contented.
Tonight at -7-30 she sadly passed away. I was a known visitor to the care home and was always welcomed by all

the staff and other residents. Over the past few days..I have to say. All the caring staff/nurses have been amazingly supportive/kind, caring and acted very professional in all aspects. I couldn't have wished for a better place for my good friend..to end her last 7years of her life. I will miss all their happy smiling faces. The care that was delivered at the final stage of death for my good friend..was just brilliant..What a great team!

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Review from June T (Sister of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. Very attentive.

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Review from Myra T (Wife of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Tranent Care HOME are just amazing My husband was in their care for two months and the love and kindness shown was just wonderful. The home is spotlessly clean and the menus
wide and varied. The afternoon teas were mouthwatering, my favourite was the chocolate gateau.
Their kindness
to me was special and considerate. The day my husband passed away all the staff in and cried with me. My sincere thanks to you all for being there for us.

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Review from Linda (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a rocky start mum settled in really well so she obviously felt comfortable. Every time we visited mum always looked well cared for and the staff were always courteous and friendly.
Sadly mum passed away but in the last few days before her passing the staff were supportive, sympathetic and caring
to mum and all the family in equal measure. We were allowed to sit with mum and were brought tea/coffee/cake to sustain us as we sat with mum during this very sad time. We have nothing but good things to say about the care mum received whilst at the home.

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Review from Elizabeth W (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother likes plain food, no curries, and the fish is mostly over cooked. I know they get 2 choices on main courses - could they not get 2 on dessert? Other than that she gets on fine. I think she has settled in now and she gets on well with the staff. Thank you.

Reply from Katie Price, Careline Advisor at Tranent Care Home

Our Chef at Tranent welcomes feedback regarding the menu and current choices. If the dessert is not to a resident’s liking we have ice cream, custard, cream rice or a variety of yoghurt flavours. The fish is cooked so that it is flaky or cooked in a sauce and can be easily eaten by all residents in the Home. The other option is to have your fish breaded or crumbed.


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Review from Margaret H (Daughter of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You couldn't ask for better staff to look after your loved one my mother was there for 8 months and the care she got was up and beyond what you would expect the staff couldn't do enough to make my mother's stay restful and happy I'm pleased she had her last days there can't thank them enough

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Review from Rosemary S (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family have had no problems with the care our mother has received at the nursing home since her admission in 2015. Any problems we have had, have been dealt with promptly. Nursing staff helpful and polite.

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Review from Kirsteen D (Daughter-in-law of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has changed completely. No longer sitting in her room anymore on her own and is also eating her meals at the table in the dining room now and is happy within herself.

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Current Review Score: 8.0 (7.975)

Overview of Review Score

The Review Score of 8.0 (7.975) out of 10 for Tranent Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.267 for Tranent Care Home is calculated as follows: ( (30 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 60 Ratings = 4.267

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Tranent Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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