Tranent Care Home

1 Coal Neuk Court, Coal Neuk, Tranent EH33 1DR
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8.0 47 Reviews
  • Tranent Care Home, Tranent
At Tranent Care Home, located in the town of Tranent, on the outskirts of Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.

Tranent is a friendly home which offers many areas for residents to relax and socialise with friends and family. The fantastic amenities include a lovely garden which is tended to by residents, an on-site hair salon, cinema and hobby room.

The catering team at Tranent understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Tranent likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Tranent, residents are encouraged to take an active role in the Edinburgh community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Tranent.

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Care Provided by Tranent Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jessica Milburn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Tranent Care Home Reviews (47)

Total of 47, showing 41-47
8.0

Tranent Care Home has a Review Score of 8.0 (7.975) out of 10, based on 5 reviews in the last 2 years. Over all time Tranent Care Home has 47 reviews.

Overall Experience

  • 31
  • 13
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Date Published

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Review from Mags S (Daughter of Resident) published on 23 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As you will be aware there have been a number of issues that have either been dealt with or are continuing to be dealt with.


I have found a great improvement in the laundry service and as all clothes are now tagged with the resident's name, only my Mothers clothes are now placed in the wardrobe.


The

staff are very good at their job, and when I had concerns with an agency carer this was resolved quickly and effectively.


I still have concerns during meal times, when residents are placed at the table 1 hour prior to the meals being served, residents are wandering about the dining room and in and out of the dining room and noise levels increasing. I don't believe that this environment is safe, secure or a nice place to sit and have a meal.


Reply from HC-One, Careline Team at Tranent Care Home

Thank you for taking the time to provide feedback about the home and we are pleased to hear that you are seeing improvements. We have employed two new very experienced Chefs and are continuing to work with our staff to improve the mealtime experience for all our residents.


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Review from Pauline B (Daughter of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If all carers were as efficient as others things would run a lot smoother and would be a much happier environment.

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Review from J C (Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is really good, apart from the shower room, think the flooring needs replacing. The staff are super, great, also the food is great and I get the choice if I don't like whats on the menu.

Reply from HC-One, Careline Team at Tranent Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Thank you for your lovely comments, these will be passed on to the staff at Tranent Care Home.
You have highlighted concerns about the standard of the flooring in the shower room. This has recently been refitted, we can assure you all fittings are safe and fit for purpose and the flooring is new. Our Residents were invited to participate and voice their personal preferences for the colour scheme and fittings.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.


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Review from M C (Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the carers very good and find them good as well. I am enjoying staying here. Everyone is friendly.

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Review from L M (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good nurse, very open with me. Clear communication. Got interrupted by care assistants during review.

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Review from J N (Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at the care home has been a good one and has opened my eyes to the way the staff and carers are so helpful towards the residents, treating us with respect and kindness. They look after the day to day needs of each person during the day and also during the night, I would be happy to recommend
HC One to anyone who asked me.

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Review from L F (Daughter of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been cared for in this care home. Sadly my dad passed away in September 2015. Every single member of staff gives 100% care. I can't thank them enough.

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Current Review Score: 8.0 (7.975)

Overview of Review Score

The Review Score of 8.0 (7.975) out of 10 for Tranent Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.267 for Tranent Care Home is calculated as follows: ( (30 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 60 Ratings = 4.267

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Tranent Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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