Aaron House

Beeslack House, Edinburgh Road, Penicuik EH26 0QF
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9.6 40 Reviews
  • Aaron House, Penicuik
On the outskirts of Edinburgh in Penicuik, Aaron House is a lovely historic building comprising of the old mansion house and 2 newer wings. The care home is operated by Aurem care. The care home offers care and support to older people with nursing and care needs for up to 66 individuals and is one of the most highly thought of care facilities in the area.

The service is managed over 3 areas, Cowan, Errington and Beeslack, these areas are all different and are designed to create a homely feeling. There is a well established team, some have worked in Aaron House for many years and have a great passion to provide a truly person centred service to the people that live there.

It is a large home however it remains homely and cosy with many personal touches to make it a home not a service.

Aaron house is surrounded by extensive grounds and has an enclosed safe garden for people to use as they wish.

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Care Provided by Aaron House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Head/Brain Injury
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Stephen Van Putten (General Manager)
  • Admission Criteria
    • Open to all enquiries
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Aaron House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,330
    • Self-Funded Residential Dementia Care from £1,380
    • Self-Funded Nursing Care from £1,330
    • Self-Funded Nursing Dementia Care from £1,380

  • Fees are before Free Personal and Nursing Care contribution from the government, therefore a deduction of the agreed amount from the fees per week will be provided when in place. As a care home with nursing we will only accept residential rate at the self funded nursing level. Fees are updated for April each year.
  • (these prices are only a guideline, please contact Aaron House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking in front of reception and at the top of the home.


Aaron House Reviews (40)

Total of 40, showing 21-40
9.6

Aaron House has a Review Score of 9.6 (9.609) out of 10, based on 20 reviews in the last 2 years. Over all time Aaron House has 40 reviews.

Overall Experience

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Review from Phyllis C (Daughter of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff accompanying my Dad to a medical appointment in Edinburgh couldn't have been nicer with him. He was cheerful and sociable throughout, glad to meet up with family members - it was like a jolly outing for him! But this has been our experience of Aaron House - staff appear to be genuinely fond of
Dad, he seems to have been well entertained throughout the Covid years and appears to be happy. The care home always strikes me as a lively place with staff organising activities, not leaving residents to sit and fester. Since going into Aaron (initially with my Mum who has since passed away) he has gained weight (they seem to feed him well!) and is no longer the gaunt, isolated figure he used to be when he and Mum were struggling to go on living at home. My brother and I are very grateful for the enthusiastic care Aaron House has shown for our Dad (and previously for Mum) since he moved in three years ago.

Reply from Stephen Putten, Manager at Aaron House

Thank you for the review, we are always pleased to have helped. I am glad to hear you found the team so helpful. I will ensure they know. Thank you.


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Review from James S (Son of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This review should be seen in the context of me not being able to visit Aaron House for several months due mainly to us having had Covid with a long time to recover. Before that, it was a long time since we had access to the lounge due to Covid. My previous visits to these have been very satisfactory
with residents well attended and supported. The long time since I've been in the lounge is the only reason I've given a 4-star instead of a 5-star overall experience. Most recently it was proposed through Aaron House my dad visit an Edinburgh hospital for an assessment of a growth on my dad's head. He was taken by taxi arranged by Aaron House and very well supported through this visit by one of the carers who was very supportive and let me and sister have priority when we wanted to accompany him within the hospital removing this growth. The carer then supported dad back to the taxi. This and the carer's level of care was excellent.

Reply from Stephen Putten, Manager at Aaron House

Thank you for the review, we are always pleased to have helped. We hope to continue the service improvements and plan several new systems in the coming year.


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Review from Russell J (Husband of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is done that is possible to make their life as comfortable as possible. They ensure that any queries are dealt with quickly and openly. They keep you up to date with everything going on and always get permission for any activity that I planned.

Reply from Stephen Putten, Manager at Aaron House

Thank you for the review, we are always pleased to have helped. The team are very keen to hear positive feedback, if there is anything further please do speak to us. Thank you.


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Review from Linda S (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad seems very happy where he is, enjoys the activities which are put on, eats well and tells me often how well he is looked after. The care staff always seem to have plenty of patience with all the residents regardless of how difficult they are.

Reply from Stephen Putten, Manager at Aaron House

Thank you for the review, we are always pleased to have helped. The team are very keen to hear positive feedback, there are planned improvement and I hope these help, such as a new chef team, I am sure they will bring a great level of passion to the food which everyone will benefit from.


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Review from Kirsty B (Granddaughter of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother moved in on Christmas Eve. What a worrying time. The staff at Aaron House made the move much less stressful as they kept me fully informed of my Gran's progress and well-being via regular telephone conversations which is ongoing. My Gran has settled in well, staff and residents alike
have made her feel very welcome. On a recent visit, my Gran told me “the food is good”. Well done to the catering team, she’s a hard one to please as she loved to cook. On said visit staff were very knowledgeable with regards to safety surrounding COVID. They kept me right on LFT and made sure it was safe for me as well as my Gran. The activities team work hard to keep everyone entertained too. Her mobility is much better as the staff nurse encourages her to use her walker where possible and she is less confused as the team interaction is great for mind stimulation. What a great team!

Reply from Phillip Smith, Managing Director at Aaron House

Many thanks for such a positive review. We are delighted that Gran has settled well and is enjoying the food! I will ensure the team see your review, they will be delighted.


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Review from Helen M (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident in Aaron for nearly 2 years. All the staff are very welcoming and there are lots of activities for residents if they wish to attend. The rooms are nice and there is a varied meals menu. During mum's time there, she was cared for brilliantly with certain staff members going above and
beyond their duties, to make sure mum was as happy as she could be, especially during the covid lockdown. We cannot thank them enough for that.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your very kind review. The team will be delighted to read it and will be very appreciative. I will certainly pass your thanks on.


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Review from Claire M (Granddaughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has become a resident at Arron House right in the middle of the pandemic and, as such, as a family, we have not been able to have what would be a typical experience in settling a relative into a care home. Despite this, we are very happy with the service provided at the home. The team
are regularly in contact with us as a family, we speak to my grandmother every single day on the phone which is no trouble for the care staff and when visiting was possible (outdoors and safely) we have been able to book those visits. My gran reports enjoying the food at the home, and has on occasion cut family calls short as she is having fun with an activity or entertainment! To have still been able to have this as good experience as a family during the most unprecedented of times has been great, and I am confident that if this level of service can be provided at these times then under normal circumstances it will be even better!

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for such a positive review, the team will be delighted. It is so good to hear that your Grandmother has settled so well and enjoying the food and activities. It is such a shame that we are all living through the current situation. Many thanks again.


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Review from J L (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very happy at the level of care my mother receives. The staff are very friendly and approachable. Very satisfied at the way things have been dealt with during the recent Covid Pandemic.

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Review from Victoria C (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living in Aaron House for almost 2 years now. She arrived extremely frail and is now thriving. The staff are amazing and work so hard to make the place a happy home environment. They’re always so helpful and cheery. The rooms are ideal and the gardens surrounding the house are spectacular.
We’re so happy Mum is living here and the staff are able to cope with her type of dementia. I would highly recommend this care home. Not having being able to visit since March due to COVID, I trust she is being well looked after and I can Skype or phone any time. They have a wonderful Facebook page now to keep us up to date with their activities and share photos. I cannot thank the staff enough for all their hard work and dedication.

Reply from Phillip Smith, Managing Director at Aaron House

Many thanks for your warm feedback, the team will be delighted. I am so pleased that Mum is thriving in Aaron House, and I hope you will be able to visit her soon!


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Review from Joy D (Wife of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming home with a strong focus on the residents. Activities staff provide stimulating activities for the residents, and there are interesting trips. Nurses and carers have a positive attitude. They do their best to make residents feel well cared for. The building is clean, bright and welcoming.
Staff are friendly and supportive of relatives.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your feedback. The team will be delighted to read your review. I hope we will be able to open the home again soon to visitors.


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Review from Frank G (Friend of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager of Aaron House was very quick to respond to the current Covid-19 crisis, by closing the home to visitors prior to the lockdown, which in my view has contributed to the fact that there have been no reported cases of the virus at this present time (and hopefully in the future). He has also
ensured that the staff have ample PPE equipment and that the staff wear it, for both staff and residents safety. Aaron House management provide a monthly newsletter for friends/relatives, which allows a small insight into the day to day things. Since lockdown we can keep in touch via Skype, Whatsapp, Zoom, etc. as well as the humble telephone. The building may be old (there is a newish extension) but well looked after and has a large well kept garden that the residents can use when weather permits, as well as being the location for summer barbeques with entertainment. All in all, would I recommend Aaron House, I can say I most definitely would.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you so much for your kind feedback on Aaron House. I will ensure the team receive your warm words. I am delighted to see you have been able to maintain contact during these strange times. I hope you will be able to visit in person again soon. Thank you again.


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Review from J R (Power of Attorney of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident in Aaron House for four years. I moved her from an Edinburgh home to be nearer to where I live and have not regretted doing that. Since my friend doesn’t want to/can’t be included in the activities, etc, I only comment as an observer. It seems to me that the home goes out
of its way to provide appropriate and varied activities for its residents, even recently in lockdown.
While it’s impossible for the same staff to be caring for the same resident all the time, I have found that the pool of staff who work with my friend is recognisable and it is very rarely that there is someone whom I have not previously met. The staff seem to me to work extremely hard and do all they can to meet the individual needs of residents.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your feedback. We are delighted that your friend has settled so well since her move and we have been able to justify your faith in us. Thank you again.


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Review from Anne M (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since early last year and the care she has received has been wonderful. Staff are always friendly and compassionate and nothing is too much bother. During the Covid-19 pandemic, they kept the residents safe and happy and kept in touch with relatives by phone, WhatsApp video
calls and Facebook posts of events taking place. When speaking to Mum, she says everyone is kind and she is well looked after. I am delighted I chose Aaron House for Mum and would recommended this care home 100%.

Reply from Phillip Smith, Managing Director at Aaron House

Many thanks for your lovely feedback. We are delighted that Mum has settled and feels well looked after. Thank you again.


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Review from Diane W (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Aaron House for the past year, she has dementia. The staff are friendly and professional and have helped Mum greatly, the rooms are lovely and there are lots of activities for them to do. The meals are excellent and tailored for each person. Five stars to all.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your lovely feedback. The team are always grateful to receive such positive words. I am glad that Mum is enjoying here stay at Aaron House.


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Review from D H (Husband of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the extent to which the staff always talk to the residents even when there is minimal response.

Reply from Phillip Smith, Managing Director at Aaron House

Many thanks for your kind review, it is always appreciative to receive praise for our care teams.


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Review from D M (Husband of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home is too important to be left to chance - in my opinion, all facilities in a particular area should be visited if possible, ideally with other family members or friends for individual opinions. In my case 20 care homes were visited. A shortlist was chosen - then ultimately Aaron
House. It has three wings, expansion bringing extra purpose-built space and light. Being part of a care home group Aaron House can offer shared services - for example, daily and monthly publications delivering attractions helpful for activities coordinators. Management/relatives discussion come monthly, with reasonable and sensible suggestions from all acted upon quickly, in my experience. Staff, I have learned, generally have long service at Aaron House. This suggests to me satisfaction and close ties, both for residents and staff. This care home ticks the boxes for standards generally expected of all well-managed homes; with staff, cleanliness and activities particularly outstanding. Aaron House has generous gardens with patios serving each wing, a boon in summer months when day trips to beaches and parks in The Lothians are also organised.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your very comprehensive feedback. We are delighted that Aaron House has met your expectations and thank you again for your recommendation.


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Review from D T (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the carers work hard and are good with residents. They could do with being in the same section at all times, instead of being moved to different departments as the resident gets used to the same ones and that helps them, especially when they need their care and they get to trust them too.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your review and kind comments relating to the care team. With regard to the lower scoring sections of the review, we will endeavour to focus on these areas. Thank you again.


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Review from C H (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are amazing, can't do enough for service users and their families.
Staff nurses will take as much time as needed with families and the service users.
They need to keep staff in the same unit to help dementia users to have as much repetition as possible. All staff are very helpful.

Reply from Phillip Smith, Managing Director at Aaron House

Thank you for your review of Aaron House and your kind comments regarding the care team. Your comment re movement is noted - I will be discussing with the Home. Thank you again


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Review from A B (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A welcoming place to visit my mum. The staff know her really well now and this gives me great comfort. From the manager down to the cleaners they are all friendly and approachable. Current activities coordinator really interacts with the residents. A good atmosphere too.

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Review from H W (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in this care home for 4 years. He is very happy here and calls it his hotel. He has a very good rapport with the staff and enjoys the various activities and outings.

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Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Aaron House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.609 for Aaron House is calculated as follows: ( (158 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 235 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aaron House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Stephen

Stephen Van Putten

Job Title: General Manager

Joined: 2019

Stephen is a highly experienced professional in the field of care home management, with over 26 years dedicated to the delivery of quality care services. As the General Manager of Aaron House Care Home in Scotland, he brings a wealth of knowledge and expertise, garnered from working with both private and statutory service providers.


His educational background is as impressive as his professional journey. Stephen holds an Honours degree in Health and Social Care, complemented by professional management and care qualifications. This solid academic foundation underpins his comprehensive understanding of care provision and management.


Stephen's passion for his work is evident in his commitment to ensuring the highest quality of care for every resident at Aaron House. He believes in leading by example and is dedicated to supporting his team in continuing to provide outstanding care and support. His approach is not just about maintaining standards but about exceeding them, ensuring that every resident receives the best possible care and attention.


At Aaron House Care Home, Stephen's leadership is instrumental in creating an environment where residents feel valued, respected, and cared for. His focus on quality care aligns perfectly with the ethos of Aurem Care, emphasising a resident-centred approach in everything we do.


Stephen's enjoyment in working with people, both residents and staff, adds to the warm and welcoming atmosphere of Aaron House. His guidance and support ensure that our home is not just a care facility but a community where everyone is treated with dignity, respect, and kindness.


Under Stephen's experienced management, Aaron House Care Home continues to stand as a beacon of quality care and compassionate service in Scotland, embodying the values and standards of excellence that are at the heart of Aurem Care.


Carol

Carol Wood

Job Title: Deputy Manager

Joined: 2020

Hello, I'm Carol Wood, and I'm proud to serve as the Deputy Home Manager here at Aaron House. My journey at this care home began in 2020, and I bring a wealth of experience to my role, having spent two decades as a nurse with NHS Lothian.


Throughout my career, I've specialised in elderly care and palliative care. My background includes serving as an A&E nurse and a general nurse, providing care and support to a diverse range of patients. This extensive experience has honed my skills and allowed me to develop a deep understanding of the unique needs of elderly residents.


In addition to being a qualified nurse, I hold an SVQ 4 in Health and Social Care Leadership. This qualification has equipped me with the knowledge and leadership abilities necessary to excel in my role as Deputy Home Manager.


What motivates me most in my work is the opportunity to make a difference in the lives of our residents. I believe in providing compassionate, person-centred care that prioritises their well-being and comfort.


When I'm not at work, I enjoy spending time with my family and pursuing personal interests. My dedication to providing excellent care extends beyond the workplace, and I'm committed to upholding the highest standards of care here at Aaron House. If you're seeking exceptional care and support for your loved ones, you can trust in our team's expertise and commitment to excellence.


Gloria

Gloria De La Pena

Job Title: Clinical Lead

Joined: 2012

Hello, I'm Gloria De La Pena, and I have the privilege of serving as the Clinical Lead Nurse at Aaron House. My journey here began over a decade ago when I joined as a nurse, and in 2021, I was honoured to be promoted to the role of Clinical Lead. My passion for elderly care has been the driving force behind my dedication to this field.


My experience in nursing is extensive, and it's shaped my approach to care. I've had the privilege of working as a midwife, which has given me unique insights and skills that I bring to our team at Aaron House. This diverse background allows me to provide a holistic and compassionate approach to nursing.


In my role as Clinical Lead Nurse, my primary focus is on ensuring that our team delivers the highest quality of nursing and care to our residents. I provide dynamic support and guidance to our dedicated staff, helping them excel in their roles and maintain the standards of excellence that we uphold.


What truly motivates me is the opportunity to make a positive impact on the lives of our residents. I believe in a person-centred approach to care, where each resident's unique needs and preferences are at the forefront of our care plans.


Katrina

Katrina Early

Job Title: Administrator

Joined: 2002

Hello, I'm Katrina Early, and I'm honoured to serve as the Administrator at Aaron House. My dedicated journey at this care home spans over two decades, and in 2020, I took on the role of Administrator, bringing with me a wealth of experience and expertise.


Prior to becoming the Administrator, I spent 15 years as a Health Care Assistant, gaining invaluable insights into the intricacies of patient care. Additionally, I have a background as a team leader at Standard Life, where I honed my organisational and leadership skills.


One of the aspects of my role that I hold dear is providing outstanding support to the families of our residents. I understand the challenges and concerns that families may have, and I'm committed to offering help and support to alleviate their worries. My experience allows me to empathise with their situations and provide valuable guidance.


At Aaron House, my role extends beyond administrative duties. It is a pleasure to be a part of our caring community, and I'm dedicated to ensuring that our residents and their families feel heard and supported throughout their journey with us.