Barchester Archview Lodge Care Home

Newmills Road, Dalkeith EH22 2AH
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9.8 64 Reviews
  • Barchester Archview Lodge Care Home, Dalkeith
Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland.

Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock care, focusing on each residents individual requirements.

Residents at Archview Lodge have the opportunity to participate in a varied activities programme, tailored to each residents hobbies and interests, as well as the chance to take part in group activities.

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Care Provided by Barchester Archview Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Thomson (General Manager)
  • Admission Criteria
    • Open door policy
    • Ages 64+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Barchester Archview Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,159

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Archview Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Archview Lodge Care Home Reviews (64)

Total of 64, showing 1-20
9.8

Barchester Archview Lodge Care Home has a Review Score of 9.8 (9.794) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Archview Lodge Care Home has 64 reviews.

Overall Experience

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Review from Susan J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased with all the staff at Barchester Archview Lodge Care Home, the care my dad gets is above and beyond. Myself and my mum have both been ill for
over a year now and don't get down to visit as often as we'd like to. I'm so grateful for all the support my dad has been given.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for this lovely review, Susan, we appreciate your feedback and are glad that you feel so confident in the care that Dad is receiving. I will ensure that this feedback gets passed to the team looking after him and wish you and your mum well.


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Review from M R (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the manager and her team of dedicated staff. It's not easy settling an elderly person for a week of respite and everyone at Barchester Archview Lodge Care Home did an amazing job of looking after my mum. I know she was very well cared for and staff worked hard to reassure and calm
her.
I also know there was a whole team involved with caring for my mum and I'm really grateful but I'd particularly like to mention two nurses, in particular, as they both were so kind and helpful to me too!
It's not always an easy job looking after one elderly person - let alone many and manage relatives too.
Archview is a special place and I'm so glad we have found it.
Wishing all staff a happy Christmas!
Thank you!.

Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R W (Sister of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This placement for my sister has been such a positive experience, both for her as the service user and for our family. Staff are wonderful, caring and supportive. The range of activities available is great. Nursing staff are on the ball and we have no worries about the care given. The best care facility
in our area. Would recommend to any family requiring a care facility for a loved one.

Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Eric H (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Barchester Archview Lodge Care Home are very good and very approachable for all your needs. Mum has been in there a year now and very settled. Took a while to settle in but loves it now. She loves the activities especially the quiz thanks to the Manager and all her team.

Reply from Jane Longstaff, On behalf of Archview Lodge at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from B C (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care of Barchester Archview Lodge Care Home since January 2023. The staff in the dementia unit are angels. They are caring, polite and professional and nothing is too much trouble. The quality of care is excellent and the standard of hygiene is extremely high. The food is of a
high quality and is delicious, Mum is always given a choice. The door is always open from the management team and any queries are dealt with immediately. I can not praise this home enough.

Reply from Jane Longstaff, On behalf of Archview Lodge at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S C (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Barchester Archview Lodge Care Home for the loving care and attention my mother received during her stay.
We always got a warm welcome from everyone when we went to visit.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gail S (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my mum receives excellent care at Barchester Archview Lodge Care Home. The staff are so kind, understanding and patient with all the residents. My mum appears very settled, clean and well fed. The staff are very approachable and I am very confident that they understand all of her needs whether
emotional or physical.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C B (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review of my mum went well, covering all aspects of her care. Her diet was covered and updates of how her food intake was going, it was encouraging to hear how she has settled into Barchester Archview Lodge Care Home in the last six months. I am happy with all her care needs, including from a nursing
point of view. It was good to hear she is settling in so well.

Reply from Jane Longstaff, On behalf of Archview Lodge at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Linda D (Respite Resident) assisted by family/friend published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been living in Barchester Archview Lodge Care Home for a couple of weeks.
I've been in other homes but Archview is, by far, the best. Friendly staff which can't do enough for you.
The meals are beautiful and I'm made welcome every time I come back to stay.
Love my short stay at Archview.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for this lovely feedback which we will pass on to the team, we look forward to seeing you again next time you visit us. Best wishes, Sarah.


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Review from Jacqueline T (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Archview Lodge for nearly 5 years. We cannot thank them enough for looking after her, they are all amazing!

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for this lovely feedback which we will pass on to the team it is really appreciated. Kind Regards


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Review from R H (Son of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home all the staff are very friendly and helpful. The meals are lovely. My dad is well looked after.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for your review we appreciate this feedback and will pass it on to the teams looking after your Dad.


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Review from A S (Wife of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well cared for. The staff are always very friendly and helpful.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Drew E (Nephew of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Barchester Archview Lodge Care Home since the end of May. He initially went in for a week "to see how I like it when I do need to go in!" At that time his family believed he needed to be in permanently and gradually with the help and support of all the staff he was persuaded to
stay and has now settled into life there. He has gone from spending up to 20 hours a day on his own, sitting in his armchair and eating microwave meals to taking part in the many activities, making new friends and enjoying fresh food once again. Typical of the comments I have received from relatives are "He looks really well", "It's like the old man we know", "Sounds like he is enjoying Archview"..... and to cap it all, we now know he is safe and we can sleep at night not worrying about him. Thanks to all at Archview.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Heather G (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has lived in Archview Lodge Care Home for 21 months now. His experience has been good and he has settled well. The activities provided are excellent and well-advertised. The food is amazing and plenty of choices. Family and friends are always made welcome. Staff are friendly and approachable,
issues are taken seriously and addressed. The care is good and my dad's needs are met. His room is small and in need of decoration. His carpet is old and would be better with flooring. The ensuite needs redecorating too.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J T (Resident) assisted by family/friend published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like it here and I love my cosy room. It would be great if I had my own shower or if there were more shower facilities.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Jennifer S (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Archview for some time now. I am a nurse myself and in comparison to other settings, this care home is excellent. There is a real family warmth to this place. The staff are so welcoming and genuine. I can rest knowing that my mum is cared for in every possible way. I
also have colleagues who have worked here and rate this service very highly. Amazing well run, a very high standard I can highly recommend this care home, Very happy indeed.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D H (Son of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Archview Lodge Care Home for 6 weeks. Archview has been very professional from the outset. We are delighted with the care that she is receiving and the conduct of the staff.

Reply from Sarah Thomson, GM at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Nancy C (Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy as a resident at Archview Lodge Care Home care. The management and care staff are excellent and look after me very well indeed. There are lots of activities and entertainment to keep us busy and entertained. I have a very comfortable room with my items which makes this feel like home
to me.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ali W (Niece of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management are excellent - they've been very on the ball with helping my aunt in settling in and continually assisting and meeting her changing needs. The staff are excellent - caring, professional and doing all they can to help. They keep in touch and always carry out what they say they'll do,
and with a positive, bright attitude. The activities are excellent, and it's great to see online what they've been doing.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L S (Son of Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came here in February and has had fantastic care and attention from wonderful staff. The family were concerned about mum going into a nursing home but that was diminished as we see her settling in so quickly.

Reply from Sarah Thomson, G M at Barchester Archview Lodge Care Home

Thank you very much for your review, we value all feedback as this helps us to improve our service where required. Thank you so much for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Barchester Archview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Barchester Archview Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Barchester Archview Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Apr 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (4)

Sarah

Sarah Thomson

Job Title: General Manager

Hi, my name is Sarah and I am the General Manager here at Archview Lodge.


Here you will have the opportunity to look further into what Archview Lodge can offer you and your loved one. You will also be able to familiarise yourself with the team who all assist in delivering quality person-centred care daily.


I have over 30 years of nursing experience; I trained and worked in London teaching hospitals before living abroad and then moving back to Scotland to be nearer to family. I love being a nurse and particularly enjoy looking after older adults, who I feel can offer us new insights into life. I find this area of nursing very rewarding and it’s a privilege to work with the team at Archview.


Kaysha

Kaysha Mintro

Job Title: Deputy Manager

I was inspired to become a nurse by my mother, who was also a nurse at Archview Lodge many years ago.


I successfully joined Archview as a Nurse with the support of the staff. I can truly say that I was mentored well by the Senior Nurse and have developed many skills attributed to high-quality care. I am now proud to be the Deputy Home Manager after a period leading the ground floor unit and I strive to inspire others to become positive leaders who deliver a high standard of care to residents.


Kasia

Kasia Cyrnal

Job Title: Administrator

Joined: 2014

Hi, my name is Kasia and I have been an Admin Assistant at Archview Lodge since 2014. I am originally from Poland but have lived in Scotland since 2006. I find Scotland such a friendly and welcoming country to live in.


Diane

Diane Wood

Job Title: Head of Activities

Joined: 2009

Hi, my name is Diane and I am Head of Activities here at Archview.  I have worked in the home since 2009.


I strongly believe in creating moments for our residents and embracing their individuality with tailor-made activities, whilst remaining person-centred and respecting resident’s preferences. Every day I like to ensure the residents on memory lane can enjoy themselves and have a good time whilst forming bonds with each other and the staff around them.


Outside of work, I have a 23-year-old son and a wee dog called Hugo and my ambition is to make people smile and be happy.


Frequently Asked Questions about Barchester Archview Lodge Care Home

What types of Care is Barchester Archview Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Archview Lodge Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Archview Lodge Care Home have?

There are 72 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Archview Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Archview Lodge Care Home to the centre of Dalkeith?

0.3 mile(s) as the crow flies, distance by road may be significantly further.