Barchester Archview Lodge Care Home

Newmills Road, Dalkeith EH22 2AH
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9.8 64 Reviews
  • Barchester Archview Lodge Care Home, Dalkeith
Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland.

Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock care, focusing on each residents individual requirements.

Residents at Archview Lodge have the opportunity to participate in a varied activities programme, tailored to each residents hobbies and interests, as well as the chance to take part in group activities.

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Care Provided by Barchester Archview Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Thomson (General Manager)
  • Admission Criteria
    • Open door policy
    • Ages 64+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Barchester Archview Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,159

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Archview Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Archview Lodge Care Home Reviews (64)

Total of 64, showing 21-40
9.8

Barchester Archview Lodge Care Home has a Review Score of 9.8 (9.794) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Archview Lodge Care Home has 64 reviews.

Overall Experience

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Date Published

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Review from Chris D (Son of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Archview Lodge is a very warm and caring environment, one full of laughter and light. I can usually hear my mum singing before I see her when I visit, I’m greatly comforted at how she enjoys life there.
Throughout the initial process, I felt informed and supported by the wonderful staff, who were sensitive
to both my mum’s needs and my own. I was constantly reassured that the correct decisions were being made and gained confidence and trust in the very professional care team.
My mum was treated as an individual from the start. The staff know how to make her laugh, what she likes to eat, and the songs she likes to sing. Good company and music are central to my mum’s well-being and ‘essence’. The staff are preserving the very elements that make my mum who she is.
I love my weekly visits to Archview and have a great relationship with all the staff, who all know me by name. I look forward to long summer afternoons in the garden and much singing and fun.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gordon H (Son of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spoke very warmly of the love and constant support from all the staff. He was a resident for nearly 18 months and regarded Archview Lodge Care Home as his home. The staff responded rapidly to his health needs and arranged for doctors and other medical staff to provide an excellent level of
care.
Despite the horrendous impact of COVID-19 the home managed to provide my father with a secure and safe living environment. Staff all wore PPE and arranged for him to receive the inoculations he needed to keep him safe and healthy. They also made it possible for me to visit him in a safe and supportive environment.
He enjoyed his food and met other residents on a daily basis in the restaurant. The staff provided him with other menu options regularly when he wanted a lighter meal. His favourite was a cheese omelette, which he enjoyed on many occasions.
Dad thanked me on many occasions for finding such a wonderful home for him with such a wonderful staff team.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Elma L (Sister of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A relative was in Archview from May 2019 to September 2021. She was extremely well looked after by all staff. When she first moved in she was a wee bit unsettled, as she went straight there from hospital rather than going back to her own home. The staff made her feel extremely welcome and were always
there checking on her, making sure that she could settle in at her own pace. She had her own things around her and she was able to have all her own bedding, just to try and make it feel homely. Everyone took time to get to know her and her likes and dislikes. She was never forced to mix or take part in anything if she did not want to.
The care and attention of the staff overall were of the highest standard. I would recommend this nursing home to anyone looking for somewhere for a relative or friend.

Reply from Sarah Thomson, G M at Barchester Archview Lodge Care Home

Thank you very much for your review, we value all feedback as this helps us to improve our service where required. Thank you so much for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Wenda B (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are forever grateful that our mum got into Archview Lodge Carehome. Memory lane has truly been the best thing ever! Mum's quality of life has improved with all the care, support and respect she gets. She's much happier with the company of others and thoroughly enjoys the activities, entertainment,
events, tasting sessions, basically everything that she can join in with. Staff are so lovely and caring which reassures us that she's receiving the best care. Management are friendly, professional and approachable.
We would highly recommend this lovely home for your loved one.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lorna J D (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care my mother received at Archview Lodge over the last 8 years was outstanding. Throughout all stages of dementia she was treated with love, understanding and respect. Each staff member contributed so much to Mum's quality of life and their dedication was fundamental in her care and happiness.
Though living at a great distance, the staff kept me fully informed and had excellent communication. I could not have asked for better care for her and highly recommend this home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margaret S (Friend of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff always makes sure residents are well looked after. Activities on daily basis, home is clear and with fresh-looking rooms. Management very professional and caring Beautiful home would highly recommend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carolyn W (Daughter of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very well managed. The staff are caring and attentive to all the residents. I'm extremely happy with the approach and deliverance of the care provided. The home is welcoming to family and friends of resident and this helps provide a very homely and relaxed environment for residents. I would
highly recommend this facility.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Archview Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C H (Daughter of Resident) published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been in Archview for 3 1/2 years. Since he arrived here he has had a bad stroke and has been in hospital over 3 months. He has had good care and the staff have always been very helpful and kind. If I have any issues which are rate, the management sort it out. I am very happy with Dad's care
here and would recommend Archview to anyone.

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Review from Farzin P (Son of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice and pleasant facility with great caring staff.

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Review from Angela P (Daughter of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough about this home! It is wonderful. They are taking such good care of my mother. She is very happy here. The staff seem very attentive.

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Review from Brian M (Nephew of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has lived at Archview for 2 years. I have always found the staff friendly, professional and approachable. The standard of care that she receives has been first class. Her care needs are carefully attended to and she always looks content and well cared for. The home is well maintained and a pleasant
place to be.

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Review from A G (Daughter-in-law of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care home. My Mother in Law has improved 100% living in Archview Lodge. Conditions are amazing. Staff are very caring.

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Review from K H (Son of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Archview Lodge 6 months ago, after she broke her hip and wrist, which meant she needed full-time care. The transition from assisted living to a care home is not easy, but the staff at Archview Lodge have been fantastic. My mother feels very well cared for and safe and there has
been a consistent team of staff she has got to know since she moved in. The atmosphere is very warm and all the staff are extremely friendly and welcoming. Everyone's needs are met with great kindness and patience and they go out of their way to resolve any problems that might arise.

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Review from Eleanor D (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very poorly in the last 2 weeks. The care she received in Barchester Archview Lodge Care Home was second to none. The care and understanding shown to myself and my family was fantastic. In my view, they were all angels. Thankfully, my mum is on the mend and I could not wish for a better
place for her to be.

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Review from Maurice T (Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I moved in here, I am very well looked after. Plus my family know I am happy and safe and well fed. The staff are first class and very friendly.

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Review from Sarah B (Wife of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Archview for 3 months. I have been very happy about the care and attention he receives. Initially, he found it a bit difficult but now he seems very happy. He enjoys the activities especially the entertainers. He joins in the singing. He also enjoys the food and I have had lunch
with him a few times which I have enjoyed. The staff are all friendly and caring.

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Review from L H (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall during the last year have seen a decline in mum's health. She has times when she's hallucinating and does not feel quite right. On these occasions the staff deal with her and her wishes. It is very upsetting to me but staff are very caring and considerate and tell me they deal with occasions
like this all the time.
When not quite right the GP is called and I am informed (mum been there 3 years now)

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Review from Florence E (Friend of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Immediately felt comfortable on entering the premises. The staff are very friendly and helpful. Grounds outside were very pleasing to the eye. All the staff are very caring to residents and visitors. If I have to use the facilities myself anytime at a nursing home I would be pleased to enter Archview
Lodge Care Home.

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Review from M M (Daughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Archview Lodge Care Home my mother has enjoyed daily activities which she enjoys. She loves to sing and watch films that I brought in for her and the staff regularly have film evenings which other residents enjoy. All of the staff are friendly and caring and has made my mother's stay
here very happy.

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Review from Grace D (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff for the care that they are giving my mother. They are all Angels.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Barchester Archview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Barchester Archview Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Barchester Archview Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Apr 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (4)

Sarah

Sarah Thomson

Job Title: General Manager

Hi, my name is Sarah and I am the General Manager here at Archview Lodge.


Here you will have the opportunity to look further into what Archview Lodge can offer you and your loved one. You will also be able to familiarise yourself with the team who all assist in delivering quality person-centred care daily.


I have over 30 years of nursing experience; I trained and worked in London teaching hospitals before living abroad and then moving back to Scotland to be nearer to family. I love being a nurse and particularly enjoy looking after older adults, who I feel can offer us new insights into life. I find this area of nursing very rewarding and it’s a privilege to work with the team at Archview.


Kaysha

Kaysha Mintro

Job Title: Deputy Manager

I was inspired to become a nurse by my mother, who was also a nurse at Archview Lodge many years ago.


I successfully joined Archview as a Nurse with the support of the staff. I can truly say that I was mentored well by the Senior Nurse and have developed many skills attributed to high-quality care. I am now proud to be the Deputy Home Manager after a period leading the ground floor unit and I strive to inspire others to become positive leaders who deliver a high standard of care to residents.


Kasia

Kasia Cyrnal

Job Title: Administrator

Joined: 2014

Hi, my name is Kasia and I have been an Admin Assistant at Archview Lodge since 2014. I am originally from Poland but have lived in Scotland since 2006. I find Scotland such a friendly and welcoming country to live in.


Diane

Diane Wood

Job Title: Head of Activities

Joined: 2009

Hi, my name is Diane and I am Head of Activities here at Archview.  I have worked in the home since 2009.


I strongly believe in creating moments for our residents and embracing their individuality with tailor-made activities, whilst remaining person-centred and respecting resident’s preferences. Every day I like to ensure the residents on memory lane can enjoy themselves and have a good time whilst forming bonds with each other and the staff around them.


Outside of work, I have a 23-year-old son and a wee dog called Hugo and my ambition is to make people smile and be happy.