Barchester Archview Lodge Care Home

Newmills Road, Dalkeith EH22 2AH
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9.8 64 Reviews
  • Barchester Archview Lodge Care Home, Dalkeith
Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland.

Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock care, focusing on each residents individual requirements.

Residents at Archview Lodge have the opportunity to participate in a varied activities programme, tailored to each residents hobbies and interests, as well as the chance to take part in group activities.

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Care Provided by Barchester Archview Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Thomson (General Manager)
  • Admission Criteria
    • Open door policy
    • Ages 64+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Barchester Archview Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,159

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Archview Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Archview Lodge Care Home Reviews (64)

Total of 64, showing 41-60
9.8

Barchester Archview Lodge Care Home has a Review Score of 9.8 (9.794) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Archview Lodge Care Home has 64 reviews.

Overall Experience

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Date Published

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Review from William S (Nephew of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative has been in Archview for nearly 2 years now and we are very happy with the care she is being given. She is treated as an individual rather than a number. She is always clean and attention given to her hair which is always nicely done. These little touches are important. Shows people care.

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Review from P B (Son of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our overall experience at Archview is very good with the professional attitude of the staff form all areas of the home. If we have had any problems they have been resolved very quickly. My mother is very well looked after.

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Review from Margaret S (Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the appearance of the building and like the weather to sit in the garden, like having the entertainment. My health has improved with the good care. No more panic attacks. I've learned to crochet, knitted incubator covers, making scarves, made loads of friends from other residents to relatives
kindly bringing me in wool. Like getting my hair done by the hairdresser.

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Review from Margaret H (Resident) assisted by family/friend published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I became a resident in Archview I have had a very positive experience. The staff can't do enough for me. There is a very happy atmosphere around the home. There are plenty of activities of all types. Entertainment as well, singers, links with schools, animal-friendly, I can enjoy my family visits
with the dog. The manager here runs the home to a very high standard. The food is also excellent.

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Review from Thomas L (Son of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archview Lodge is by far the best care home in the area with most excellent management and staff, excellent food and activities every day.
The building is well maintained and staff keep me informed of any matter affecting my mother.

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Review from M W (Sister of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the two and a half years since my sister has been in care, she and her visitors have been treated with respect and kindness.
All staff, regardless of their position are very professional and caring.
I would have no hesitation to recommend Archview Lodge to anyone who has a relative or friend needing
care.

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Review from Jeanette D (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archview Lodge is the best home in Midlothian. Everyone is so helpful, friendly. The place is spotless. I am always kept in touch with any changes, it's like one big happy family. 100% perfect.

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Review from G W (Son-in-law of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is very simple.
In my view, it is one of the best care homes in the area.
Very well trained staff in all areas of elderly people care.
Very reassuring for family and relatives.

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Review from S M (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad passed away in late April 2017 having enjoyed nearly 10 years of excellent compassionate friendly care. In his final few days the staff were fantastic in their loving, professional care of dad and me and they facilitated what was a very sad moment, making it calm and serene and peaceful. The home
is run by loving attentive staff and managed with professional high standards ensuring residents have respect, dignity, safety and caring in a loving, friendly, pleasant home-from-home atmosphere. Highly recommended.

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Review from Margaret B (Daughter of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely well cared for, staff attentive and caring, food superb and time is spent helping patients who need it. Rooms, home and laundry very well done and done quickly.
All staff attentive to patients and families. Memory lane is highly recommended.
Activity team work hard to keep patients
active and bring a huge variety of entertainment and things of interest to the residents.
Mum passed away early April, care was first class and staff worked closely with the GP.

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Review from Ann L (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been extremely well cared for as have the family. We have spent a lot of time over the past few months in Memory Lane visiting Mum and have been welcomed by all. You can't fail to notice time and care given to all and great patience shown. Sadly for us, Mum passed early April but again, palliative
care (and care to us all) was second to none. Management were very proactive and all staff (reception/cleaners etc) were friendly and obviously take pride in their work.

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Review from C M (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of both physical and mental care my father receives is excellent.
Care continues to be delivered to his individual needs in a gentle, friendly, yet respectful manner.
All grades of staff endeavour to ensure the atmosphere is a happy one with lots of 'love' and laughter whilst maintaining
a high level of professionalism.
Meals are nutritious and well prepared with a varied choice.
Relatives are always made to feel very welcome and are well informed about the health and well-being of their loved one.
I am very reassured knowing that my father is living at Archview.

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Review from I B (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident for nearly five years at Archview Lodge. I am very pleased with the care she gets as she gets progressively worse. The management team are very approachable, nursing team very dedicated, carers are young (most of them) but nice, caring girls and men. The kitchen staff
make lovely meals and really try to please everyone and the cleaners do a good job and the laundry is always well done. Overall a very happy environment to leave an elderly relative.

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Review from S A (Niece of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my aunt first arrived at Archview, she took some time to settle. The staff were wonderfully patient, kind and understanding. As the team of staff were consistently the same for her 5-month stay we all got to know each other quickly. Throughout her stay, she was treated with dignity, kindness and
as an individual. My aunt was continually offered choices (food, activities etc) and her decision was respected. I felt included in the care that she was given and never had to worry about my aunt. She was given a lovely quality of life.

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Review from Trish C (Granddaughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care/respect and love that was shown/provided to my grandfather was almost as good as the care I had given him - in his own home. Given the parameters of the care sector, my grandfather was cared for in the highest standards possible. He felt safe/protected and loved.
All staff across the board
showed genuine affection for my grandfather, I would have no hesitation in recommending this care home.
Thank you to the manager and her team.

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Review from Brian C (Son of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed his time at Archview. I felt a lot of comfort knowing that he was well looked after. He loved the genuine affection he received from all the staff.

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Review from Eleanor B (Daughter of Resident) published on 3 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was admitted to Archview Lodge Care Home in June 2016 with a chronic ulceration to one leg in particular. This condition had been ongoing from 2015. Prior to her recent move, Mother received occasional treatment as an inpatient for five weeks in hospital in January 2016 when a nurse was available
or the ulcers were leaking and Mother would ring for help. From Hospital she was transferred to an interim Care Home in February 2016 where she remained until June. The condition of the ulcers deteriorated significantly between February and June. After only three months in Archview Lodge Care Home, my Mother's leg is healed due entirely to the dedication of the Nursing staff. As a family, we have seen the photographic evidence. It was staggering. Need I say more ?

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Review from Robert L (Son-in-law of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law became a resident in the home in August 2016. From the start, the staff have been very friendly to all visitors and are very caring to the residents. In the first few weeks, the staff spent time finding my mother in law's needs and getting to know her as an individual which was a great
help in getting her to 'settle in'.

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Review from Graeme L (Son of Resident) published on 14 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two years ago I was searching for a care home for my very elderly parents. Of the eight homes we visited, Archview immediately became the preferred choice. It presented an image of a warm, friendly and caring environment, where all the staff truly respected the residents and their needs.


My parents

were fortunate to be eventually accepted as residents in Archview, where they were able to spend their final years together with care and attention of the highest quality. All of the staff … the general manager, the nursing staff, the carers and all the ancillary personnel showed a personal interest in the residents. Most noticeably, they all appeared to enjoy what they were doing and nothing, not even the occasional special request, was considered to be an obstacle.


Considering I live overseas and was not able to be with my parents immediately in the case of illness or emergencies, it was comforting to have the confidence that they were being looked after so well.


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Review from Moira S (Niece of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into the care home in May. The process was very easy. The general manager was extremely helpful and informative. All the other staff are lovely and caring. I have peace of mind she is being looked after. There is so many social activities she has attended and she is enjoying life. She
said she is not going anywhere else from here and said she should've done it sooner.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Barchester Archview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Barchester Archview Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Barchester Archview Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Apr 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (4)

Sarah

Sarah Thomson

Job Title: General Manager

Hi, my name is Sarah and I am the General Manager here at Archview Lodge.


Here you will have the opportunity to look further into what Archview Lodge can offer you and your loved one. You will also be able to familiarise yourself with the team who all assist in delivering quality person-centred care daily.


I have over 30 years of nursing experience; I trained and worked in London teaching hospitals before living abroad and then moving back to Scotland to be nearer to family. I love being a nurse and particularly enjoy looking after older adults, who I feel can offer us new insights into life. I find this area of nursing very rewarding and it’s a privilege to work with the team at Archview.


Kaysha

Kaysha Mintro

Job Title: Deputy Manager

I was inspired to become a nurse by my mother, who was also a nurse at Archview Lodge many years ago.


I successfully joined Archview as a Nurse with the support of the staff. I can truly say that I was mentored well by the Senior Nurse and have developed many skills attributed to high-quality care. I am now proud to be the Deputy Home Manager after a period leading the ground floor unit and I strive to inspire others to become positive leaders who deliver a high standard of care to residents.


Kasia

Kasia Cyrnal

Job Title: Administrator

Joined: 2014

Hi, my name is Kasia and I have been an Admin Assistant at Archview Lodge since 2014. I am originally from Poland but have lived in Scotland since 2006. I find Scotland such a friendly and welcoming country to live in.


Diane

Diane Wood

Job Title: Head of Activities

Joined: 2009

Hi, my name is Diane and I am Head of Activities here at Archview.  I have worked in the home since 2009.


I strongly believe in creating moments for our residents and embracing their individuality with tailor-made activities, whilst remaining person-centred and respecting resident’s preferences. Every day I like to ensure the residents on memory lane can enjoy themselves and have a good time whilst forming bonds with each other and the staff around them.


Outside of work, I have a 23-year-old son and a wee dog called Hugo and my ambition is to make people smile and be happy.