This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Archview Lodge Care Home has a Review Score of 9.8 (9.794) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Archview Lodge Care Home has 64 reviews.
Review from Lorraine B (Daughter of Resident) published on 20 April 2016
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Review from Morag N (Daughter of Resident) published on 6 April 2016
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We were lucky to find anywhere that provided the care required and allowed my parents to remain together in the same room, after 60 years together it was not an option to split them up. We are all so grateful that not only do they remain together but that they managed to find a wonderful care facility in which to do so in Archview Lodge.
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Review from Shona T (Daughter of Resident) published on 6 April 2016
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Review from Jean C (Daughter of Resident) published on 24 February 2016
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Reply from May, General Manager at Barchester Archview Lodge Care Home
Thank you so much for your kind comments. The staff at Archview are committed to delivering the highest standard of care to the residents.
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The Review Score of 9.8 (9.794) out of 10 for Barchester Archview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.832 for Barchester Archview Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.832
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.962 Points relating to the number of positive Reviews for Barchester Archview Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Hi, my name is Sarah and I am the General Manager here at Archview Lodge.
Here you will have the opportunity to look further into what Archview Lodge can offer you and your loved one. You will also be able to familiarise yourself with the team who all assist in delivering quality person-centred care daily.
I have over 30 years of nursing experience; I trained and worked in London teaching hospitals before living abroad and then moving back to Scotland to be nearer to family. I love being a nurse and particularly enjoy looking after older adults, who I feel can offer us new insights into life. I find this area of nursing very rewarding and it’s a privilege to work with the team at Archview.
Job Title: Deputy Manager
I was inspired to become a nurse by my mother, who was also a nurse at Archview Lodge many years ago.
I successfully joined Archview as a Nurse with the support of the staff. I can truly say that I was mentored well by the Senior Nurse and have developed many skills attributed to high-quality care. I am now proud to be the Deputy Home Manager after a period leading the ground floor unit and I strive to inspire others to become positive leaders who deliver a high standard of care to residents.
Job Title: Administrator
Joined: 2014
Hi, my name is Kasia and I have been an Admin Assistant at Archview Lodge since 2014. I am originally from Poland but have lived in Scotland since 2006. I find Scotland such a friendly and welcoming country to live in.
Job Title: Head of Activities
Joined: 2009
Hi, my name is Diane and I am Head of Activities here at Archview. I have worked in the home since 2009.
I strongly believe in creating moments for our residents and embracing their individuality with tailor-made activities, whilst remaining person-centred and respecting resident’s preferences. Every day I like to ensure the residents on memory lane can enjoy themselves and have a good time whilst forming bonds with each other and the staff around them.
Outside of work, I have a 23-year-old son and a wee dog called Hugo and my ambition is to make people smile and be happy.