Pinevilla Nursing Home

4 Hawthorn Gardens, Loanhead EH20 9EE
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9.5 8 Reviews
  • Pinevilla Nursing Home, Loanhead
A small, exceptionally friendly care home in Loanhead, south of Edinburgh, with strong links to the local community

Pine Villa is a traditional stone villa in a quiet residential area, with a lovely leafy garden which faces south-west and is a suntrap in summer.

The rooms are beautifully appointed, and the home has a good mix of shared lounge areas for socialising as well as peaceful snugs. Pine Villa has space for 18 residents, and is managed by Lisa Munro and her team.

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Care Provided by Pinevilla Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Margaret Russell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)

Funding & Fees Guide for Pinevilla Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,845
    • Self-Funded Nursing Care from £1,845
    • Self-Funded Nursing Dementia Care from £1,845

  • Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
  • (these prices are only a guideline, please contact Pinevilla Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens

Pinevilla Nursing Home Reviews (8)

9.5

Pinevilla Nursing Home has a Review Score of 9.5 (9.502) out of 10, based on 7 reviews in the last 2 years. Over all time Pinevilla Nursing Home has 8 reviews.

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Review from Elaine F (Daughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all very much approachable and helpful. Staff always welcoming and many offers of a cuppa and treats baked mostly I believe by the kitchen cook. Invitations to events. Pinevilla is very well looked after in the sense of how clean it is kept. Could do with a few new pieces of furniture in the
dining room area. Lovely well-kept small garden. Where weather permitting residents and relatives and visitors can have a lovely relaxing time with loved ones. Good few events held out with the care home for residents who are able to attend these times out. Plus weekly indoor activities. Would like to see good ramp at main door for easier access in and out for residents in wheelchairs or special orthopaedic chairs. Residents have meetings for those able and willing to take part and have a voice. 6 monthly review meetings held by charge staff or Manager for I believe all residents which relatives attend. So keep up the excellent hard work you all do on a daily basis. Much appreciated.

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Review from J T (Friend of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pinevilla is a home-from-home. The staff are amazing and always make me feel welcome when I visit my friend. The care is exceptional and my friend is very happy living there, she says it's her home and she loves the staff who treat her with respect and dignity.

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Review from M H (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Pinevilla his forever care home in February. I would like to reassure anyone having to make the decision to use a care home that Pinevilla is a positive experience for both my dad and myself. The peace of mind Pinevilla brings helps me greatly with the guilt of having to ask for help
from outside the family. He is happy, content and settled with all his needs being met by the brilliant staff who work here. Thank you Pinevilla.

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Review from L K (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for at Pinevilla for the past 20 months. He is 87 years old with vascular dementia. I am so pleased that we chose Pinevilla as it has made an amazing difference to our care home experience, which can be daunting. It is relatively small and feels more like a shared house than
an institution. My dad has a comfortable room and access to friendly and welcoming communal areas. I cannot praise the staff enough for their professional and caring approach and their seemingly limitless patience and humour. I live abroad and so I appreciate the communication that I receive and the warm welcome when I am able to visit. The peace of mind that comes with knowing that he is receiving such good care is invaluable.

Reply from Lauren McKinlay, Business Development Manager at Pinevilla Nursing Home

Thank you so much for taking the time to review Pinevilla, we are happy you can relax knowing your father is well cared for and enjoys living in our home.


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Review from W M (Son of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s extremely important that residents are happy and feel valued by the team in the home.
Since Mum first arrived in the home she has been completely at ease, enjoying the company and the care offered by the whole team.
When considering a care home, Mum's Doctor said if there is a space in Pinevilla
take it as it’s the best in Midlothian. His opinion has proved to be absolutely correct.

Reply from Lauren McKinlay, Business Development Manager at Pinevilla Nursing Home

Thank you for taking the time to review our home, I'm so pleased to hear your mum is enjoying life at Pine Villa.


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Review from S M (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pinevilla may be considered by some as small, but it fits my mum's needs perfectly. There is a genuine family feel about the “Villa” as our family calls it. No one wants their parent to be in a care home but knowing that mum is well cared for and looked after by the staff here makes it slightly easier
to cope with. The staff are proper carers who know the residents and take the time to build relationships with them and get to know their needs, and what they like and may not like so much. I know my mum is in safe hands at the Villa. In my experience so far, the Manager and the staff are friendly and approachable and make a real effort to make you feel welcome.

Reply from Lauren McKinlay, Business Development Manager at Pinevilla Nursing Home

Thank you so much for taking the time to review our home, we are delighted your mum is enjoying life in "the Villa"


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Review from G D (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into Pinevilla Nursing Home 3 years ago now. Over this time we have been happy with her care and the setting. Being a small residential unit it is homely and care feels very personalised and tailored to Mum’s needs. The staff are kind and caring and Mum enjoys their company and chat
whilst they attend to her needs. Mum enjoys the numerous activities that take place throughout the week, the special event celebrations and outings when they occur. The staff and management are available to both mum and family to discuss and address any concerns if they arise. We always feel welcomed when we visit.
It would be lovely if her room was bigger but her equipment needs are great and takes up a lot of space.

Reply from Lauren McKinlay, Business Development Manager at Pinevilla Nursing Home

Thank you so much for taking the time to review Pinevilla.


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Review from Carol F (Daughter of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved to Pine Villa this month and we have been so impressed by the level of care and support she has received. All the staff are welcoming and know each resident so well. The care home manager is tremendous. We feel so relieved our mum is getting the care she needs in such a supportive environment.

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Current Review Score: 9.5 (9.502)

Overview of Review Score

The Review Score of 9.5 (9.502) out of 10 for Pinevilla Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Pinevilla Nursing Home is calculated as follows: ( (65 Excellents x 5) + (16 Goods x 4) ) ÷ 81 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Pinevilla Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Margaret

Margaret Russell

Job Title: Home Manager

Joined: 2022

Margaret – Pinevilla


Margaret has dedicated over 40 years to the Health and Social Care sector. She completed her nurse training at the Royal Infirmary of Edinburgh in 1983, gaining experience across medical and surgical wards within the hospital. In 1995, she transitioned to the private healthcare sector, where she has remained ever since, continuing to develop her expertise in care.


Margaret has been a valued member of Mansfield Care for over 14 years, working in various roles across our sister homes before taking on the role of Home Manager at Pinevilla in September 2022. She also holds a Registered Manager’s Award, further demonstrating her commitment to excellence in care management.


A highlight of Margaret’s career has always been achieving strong grades with the Care Inspectorate, reflecting the high standards of care she and her team provide. She takes great pride in working alongside her staff, fostering a team approach to ensure residents receive the best possible care. For Margaret, one of the most rewarding aspects of her role is getting to know the residents and hearing their incredible life stories. Their experiences and wisdom make every day in care both meaningful and fulfilling.


Outside of work, Margaret’s greatest achievement is being a proud mother to her son, Adam. She also has a passion for adventure and, for her 40th birthday, fulfilled a lifelong dream by trekking in the foothills of the Himalayas—an experience made even more special as she raised over £3,000 for charity in the process.


In her free time, Margaret enjoys walking, reading, and baking—hobbies that help her unwind and recharge.


When it comes to helping someone find the right care home, Margaret’s advice is simple: “Always check the grades on the Care Inspectorate website. And trust your gut instinct—you’ll know within minutes of entering a home if it’s the right one for your loved one.”


Frequently Asked Questions about Pinevilla Nursing Home

What types of Care is Pinevilla Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pinevilla Nursing Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Pinevilla Nursing Home have?

There are 13 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Pinevilla Nursing Home?

Gardens is one of the Facilities & Services.

How far is Pinevilla Nursing Home to the centre of Loanhead?

0.3 mile(s) as the crow flies, distance by road may be significantly further.