Blackfaulds House Nursing Home

Westfield Road, Avonbridge, Falkirk FK1 2JZ
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10 39 Reviews
  • Blackfaulds House Nursing Home, Falkirk
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Care Provided by Blackfaulds House Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Blackfaulds House Nursing Home Ltd
  • Person in charge
  • Janice Ross (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (15)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Blackfaulds House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open visiting, with protected meal times


  • Parking
  • Free parking available


Blackfaulds House Nursing Home Reviews (39)

Total of 39, showing 1-20
10

Blackfaulds House Nursing Home has a Review Score of 10 (9.965) out of 10, based on 19 reviews in the last 2 years. Over all time Blackfaulds House Nursing Home has 39 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My gran has been a service user of Blackfaulds House Nursing Home for over a year and a half.
Whilst she has been here, she has received fantastic care and she has been happy while being cared for.
We love that the care home has met her needs and that she is cared for by such kind and considerate
staff. Our family feels so lucky that she is receiving her best care in her most fragile years.
I love being able to watch what my gran has been up to through the private social media group.
Thank you to all at Blackfaulds for all that you do.

Reply from Janice Ross, Home Manager at Blackfaulds House Nursing Home

Thank you for your lovely review, this is much appreciated, I will inform all the staff. It is a pleasure looking after your gran.


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Overall Experience  Overall Experience 5.0 out of 5

My gran has recently moved into Blackfaulds House Nursing Home.
The staff are very professional, helpful, friendly and caring, ensuring the residents' needs are met at all times.
We were especially delighted with the level of effort in love shown during my gran's birthday where they did go over and
above to make it special.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. Your feedback really means a lot to us. We are delighted that you are happy with your experience at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

Staff go way beyond the care of residents and are always happy and caring. Great to see my brother singing along with songs of his era and more. There are plenty of outings and entertainment indoors.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thanks you for your review, we are delighted that you are happy with your experience at Blackfaulds. Your positive review really means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident here for over three years now. Over this time his care needs have changed, the staff have always put the care of him as a priority and adapting things to make him more happy/comfortable. They keep us up to date as things progress.
Other family members have been residents
here previously and we could not fault the care they were given.
I would have no hesitation in recommending Blackfaulds House Nursing Home to others.
Keep doing what you do.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your lovely review, your kind feedback really means a lot to us. We are very happy that you are happy with the care at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

My friend has lived in Blackfaulds House Nursing Home for many years now and is very happy there. She has been out on trips and really enjoyed herself.
The staff have a great relationship with my friend and you can clearly see the dedication they give their role.
The home hosts great parties and we
are always made to feel extremely welcome.
Management is always available if an issue was to arise.
Thank you all the staff for everything you do for my friend and other residents.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. We are so pleased that you are happy with both your and your friends experience of Blackfaulds. Your review really means a lot you us.


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Overall Experience  Overall Experience 5.0 out of 5

Blackfaulds House Nursing Home provides an excellent level of care.
The activity programme is excellent and is tailored to meet the needs of all residents with varying levels of capabilities. They organise day trips to local attractions and there's an excellent programme of exchange visits to and from
the village school. The children provide entertainment, pamper days and help with the gardening. There are also singers and musicians which the residents enjoy. They sing along and if they can have a wee dance. The staff are very professional, helpful, friendly and caring, ensuring the residents' needs are met at all times. They always keep Mum well looked after and try to keep her spirits up which can sometimes be a challenge. She's recently been very ill but with the care she's been given here, she's now back on track. The staff quickly realise when she is not quite herself, needs extra attention or geeing up. They have been supportive towards the family and we can't thank them enough.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you so much for your wonderful review. The positive feedback means so much to all of us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after. She was ill and still not herself. Due to the persistence of the staff, they discovered a deficiency in vitamin D which made all the difference. She is now back to her old self. There are lots of entertainment for them. They have parties throughout the year bringing residents,
families and staff together. It is like an extended family.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Your feedback is very much appreciated, thank you so much for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has now resided in Blackfaulds House Nursing Home for nine months, during which time he has received excellent care. Staff are diligent, patient and extremely caring at all times. Visitors are made welcome at all times and kept abreast of the excellent programme of activities designed to
keep residents active, entertained and happy. I have the highest respect for everything that goes on in Blackfaulds. Thank you.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your lovely review, we really appreciate your kind words, they mean a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My parents went into Blackfaulds in May 2022. The staff are very supportive. They always keep me up to date on everything that is happening with health issues, trips. They have had garden parties during summer months, this includes family and friends.
They have a good friendship with local schools.
Staff and residents get visits through out term time. Also staff and residents have visited the schools. My Dad died in February 23. Staff were wonderful to our needs as dad died in the home while family were visiting for Mum's Birthday.
Mum is still there. She enjoys dancing and singing. The staff are great and easy to talk to.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. We like to ensure we have a good relationship with the local schools. Your positive review means a lot to our team at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

My dad who sadly passed away in April had been living here since September my mum was already here since January 2021. Blackfaulds is bar none the best nursing home. My mum and dad had the very best care they could have wished for and the love and respect the staff show to all residents is unsurpassed.
It is a true team and genuine work-family atmosphere. I could never recommend this wee home highly enough and will always be grateful for my mum and dad's happy days there.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your positive review. It was a pleasure caring for your mum and dad.


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has dementia and has been living at Blackfaulds for 3.5 years now. She is cared for with dignity, love and respect and this has been demonstrated even more so with the way the team have handled her end-of-life care. As a family, we have been embraced by the Blackfaulds community with
compassion, especially during the difficulties that come with end-of-life care. On a day-to-day basis, the atmosphere at the home is jolly. There’s a great variety and quality of food for residents and the cleanliness is impeccable. A lot of effort goes into planning a range of fun activities throughout the year, which family members are encouraged to participate in and this enhances the feeling of community.

Reply from Charlotte Campbell, Home Manager at Blackfaulds House Nursing Home

Thank you for your lovely review. Your review means a lot to us at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

Both my mother and good friend have been at Blackfaulds House Nursing Home in the past and now my husband, who has Alzheimer’s. I was so pleased that a room became available for my husband. I know that he is being cared for very well. All the staff are brilliant, so friendly and caring. The family and
I are always kept informed of any issues. The social media group keeps us up to date with activities etc. and it is lovely to see the residents enjoying themselves. My husband has put on weight since he arrived and looks so much happier. Thank you to all at Blackfaulds. I would definitely recommend you.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. It’s really good to hear that you are happy with the care at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has complex needs, both physical and mental. My review relates to his care which is excellent, given his often challenging behaviour. The staff go above and beyond in trying to include him in day-to-day activities.
They also are hugely supportive towards myself, and I value this very much.
I am able to talk to staff about my difficulties in coping with his behaviours. It really is a family where everyone is supported by those who work tirelessly to improve the well-being of the residents. I am so glad that my husband is in this home!

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your review. We appreciate your kind words. It really means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the staff and the level of care given to my mum. The staff take the time to get to know their residents which helps to identify any changes in behaviour which can lead to catching minor or potentially major health issues. They always keep Mum happy and well looked after. Always very
friendly and helpful to the relatives of their residents also. Overall, very happy with Blackfaulds House Nursing Home.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. It’s important to take time to really get to know our residents. Your review really means a lot to our team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has dementia and has stayed here for five years. The manager and all the staff are amazing with her, talking or singing with her, making sure she is happy and helping her to eat well at meal times.
Her room has been recently decorated and is homely with family photos, her chair, TV
and personal things. She has her own en-suite bathroom with a shower. The cleaner and the laundry lady speak to her when they come into her room. They make sure her room is clean and tidy. Her clothes are washed & ironed and put away.
The activity coordinator and all the staff make sure there are lots of entertainment provided on a daily basis. Arts & crafts, cooking, baking, gardening, bingo, singing, ball games and entertainers such as singers visit the home on a regular basis.
A hairdresser comes in monthly to cut her hair and the staff paint her nails. My mother-in-law is always clean and well-dressed. She is very happy and feels safe at Blackfaulds Nursing Home.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you so much for your kind review. It’s lovely to hear that you are happy with the care we provide at Blackfaulds. Your review is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident of Blackfaulds.
It's a pleasure when I visit, the staff are always so friendly my friend always looks happy and well cared for.
Every time I have visited there have always been activities going on.
The home is very homely and very clean.
My friend's room has been decorated
to his liking and is very nice indeed.
If I need a care home in the future I would definitely want Blackfaulds, it's home from home.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your kind review. Meaningful activities are something that is very important to us at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

I am so grateful that my mum was given a place at Blackfaulds. The care she receives is excellent and the staff are like family both to her and us. She is so well cared for and her every need taken care of. She has always been cared for with great dignity and love and now that she is reaching her final
days, this is more apparent than ever. We will never be able to thank the staff enough.
Communication is excellent, food, service, care of her clothes and cleaning are all first class and there is a great sense of community. Thank you to all the staff.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your lovely review. Having a sense of community at Blackfaulds is something that we believe is very important.


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Overall Experience  Overall Experience 5.0 out of 5

Blackfaulds is the best caring team in the world. My mum has been here for a year and the care she receives is outstanding. My family are so glad we chose Blackfaulds House.
We are very content knowing Mum is so well cared for.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you so much for your kind words, it means a lot to us at Blackfaulds.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for over two years. The care provided has been exceptional. It is a great comfort to know that my dad is safe, well cared for and in an environment where staff clearly do their best for those they care for. There is always something going on in a way that encourages participation
and stimulation.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your feedback. It means so much to our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Blackfaulds since last year and his needs are complex, having been diagnosed with MS and dementia. He is bed bound, unfortunately, but the team at Blackfaulds always include him in activities. They are patient, caring and work so hard to provide an excellent standard of care to all
residents. The home is very safe and friendly and I feel like my dad is treated as a person, not just a number. It has made the past few months much more bearable knowing he is being so well looked after.

Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home

Thank you for your review, it means so much to our team at Blackfaulds.


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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Blackfaulds House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Blackfaulds House Nursing Home is calculated as follows: ( (218 Excellents x 5) + (8 Goods x 4) ) ÷ 226 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blackfaulds House Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (5)

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Frequently Asked Questions about Blackfaulds House Nursing Home

What types of Care is Blackfaulds House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blackfaulds House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Blackfaulds House Nursing Home have?

There are 15 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Blackfaulds House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blackfaulds House Nursing Home to the centre of Falkirk?

5.5 mile(s) as the crow flies, distance by road may be significantly further.