Open visiting, with protected meal times
Free parking available
Blackfaulds House Nursing Home has a Review Score of 10 (9.965) out of 10, based on 19 reviews in the last 2 years. Over all time Blackfaulds House Nursing Home has 39 reviews.
Review from C S (Granddaughter of Resident) published on 21 January 2025
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Reply from Janice Ross, Home Manager at Blackfaulds House Nursing Home
Thank you for your lovely review, this is much appreciated, I will inform all the staff. It is a pleasure looking after your gran.
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Review from A M (Grandson of Resident) published on 20 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. Your feedback really means a lot to us. We are delighted that you are happy with your experience at Blackfaulds.
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Review from Patt J (Sister of Resident) published on 20 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thanks you for your review, we are delighted that you are happy with your experience at Blackfaulds. Your positive review really means a lot to us.
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Review from Susan D (Daughter of Resident) published on 20 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your lovely review, your kind feedback really means a lot to us. We are very happy that you are happy with the care at Blackfaulds.
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Review from Alexander N (Friend of Resident) published on 11 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. We are so pleased that you are happy with both your and your friends experience of Blackfaulds. Your review really means a lot you us.
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Review from B M (Daughter of Resident) published on 5 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you so much for your wonderful review. The positive feedback means so much to all of us.
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Review from E D (Daughter of Resident) published on 5 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Your feedback is very much appreciated, thank you so much for your kind words.
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Review from Janet L (Sister of Resident) published on 5 November 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your lovely review, we really appreciate your kind words, they mean a lot to us.
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Review from Verna E (Daughter of Resident) published on 31 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. We like to ensure we have a good relationship with the local schools. Your positive review means a lot to our team at Blackfaulds.
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Review from Helen M (Daughter of Resident) published on 25 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your positive review. It was a pleasure caring for your mum and dad.
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Review from L B (Granddaughter of Resident) published on 24 January 2024
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Reply from Charlotte Campbell, Home Manager at Blackfaulds House Nursing Home
Thank you for your lovely review. Your review means a lot to us at Blackfaulds.
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Review from Krysia C (Wife of Resident) published on 18 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. It’s really good to hear that you are happy with the care at Blackfaulds.
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Review from I R (Wife of Resident) published on 15 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your review. We appreciate your kind words. It really means a lot to us.
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Review from Annette D (Daughter of Resident) published on 15 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. It’s important to take time to really get to know our residents. Your review really means a lot to our team.
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Review from Karol W (Daughter-in-law of Resident) published on 8 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you so much for your kind review. It’s lovely to hear that you are happy with the care we provide at Blackfaulds. Your review is very much appreciated.
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Review from S R (Friend of Resident) published on 8 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your kind review. Meaningful activities are something that is very important to us at Blackfaulds.
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Review from Anne-Marie B (Daughter of Resident) published on 8 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your lovely review. Having a sense of community at Blackfaulds is something that we believe is very important.
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Review from Ann S (Daughter of Resident) published on 8 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you so much for your kind words, it means a lot to us at Blackfaulds.
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Review from Caroline H (Daughter of Resident) published on 8 January 2024
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your feedback. It means so much to our staff team.
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Review from C M (Daughter of Resident) published on 17 February 2023
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Reply from Charlotte Campbell, Home manager at Blackfaulds House Nursing Home
Thank you for your review, it means so much to our team at Blackfaulds.
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The Review Score of 10 (9.965) out of 10 for Blackfaulds House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Blackfaulds House Nursing Home is calculated as follows: ( (218 Excellents x 5) + (8 Goods x 4) ) ÷ 226 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Blackfaulds House Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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