Crofthead Care Home

Sheephousehill, Eastfield Road, Fauldhouse, Bathgate EH47 9EF
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9.9 58 Reviews
  • Crofthead Care Home, Bathgate
Crofthead Care Home is a luxurious, grand and tastefully decorated nursing home, providing high quality nursing and care to all residents.

The beautiful, picturesque area of Fauldhouse, West Lothian is an ideal quiet location for a restful retirement.

Shops, restaurants, bus stops and other amenities are all within a few minutes’ walk.

The dedication and devotion of highly trained staff has established the care home's reputation as an exceptionally friendly and caring home.

Carers and qualified nurses are on duty twenty four hours a day.

Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Crofthead provides.

Residents’ happiness and serenity is of paramount importance. Care programmes and activities at Crofthead are designed accordingly, to support individuality and independence. Each resident is encouraged to exercise choice in all aspects of their care. With an open visiting policy, guests are most welcome at all times.

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Care Provided by Crofthead Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Marcia Stewart (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (57)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Crofthead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,650
    • Self-Funded Residential Dementia Care £950 – £1,650
    • Self-Funded Nursing Care £950 – £1,650
    • Self-Funded Nursing Dementia Care £950 – £1,650
    • RESPITE Self-Funded Residential Care £950 – £1,650
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,650
    • RESPITE Self-Funded Nursing Care £950 – £1,650
    • RESPITE Self-Funded Nursing Dementia Care £950 – £1,650
  • (these prices are only a guideline, please contact Crofthead Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Crofthead Care Home Reviews (58)

Total of 58, showing 21-40
9.9

Crofthead Care Home has a Review Score of 9.9 (9.889) out of 10, based on 16 reviews in the last 2 years. Over all time Crofthead Care Home has 58 reviews.

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Review from J T (Wife of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted with the way he has been looked after.

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Review from J C (Daughter of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and if any issues are raised they are dealt with promptly. The staff are efficient and have a good rapport with my mum. The home itself is clean and tidy and a pleasure to visit.

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Review from Lucy P (Resident) assisted by family/friend published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely afternoon tea with old friends. Treated with respect and dignity by all staff. Kept up to date with all local gossip.

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Review from B M (Wife of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband went into care at Crofhead Care Home in February 2021. He has been very well looked after.
All the nurses and carers have been very kind and patient with him. When he has bad days they are very understanding. Staff are always very polite to his family and visitors.
All-round top marks.

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Review from Heather G (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After one year and a half, I have been very pleased with the care my mum received. I reviewed many care homes to home Mum; this one stood out by far!

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Review from Janice B (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home and I do believe that all the residents are well looked after.

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Review from M D (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy about the way Mum has been looked after, especially during the lockdowns. Her needs are well understood and everyone is supportive to both her and her family. Mum says she likes watching the arts and crafts and singing.

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Review from David A (Son of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in the home for over a year. Before selecting the home we visited many others and Crofthead was clearly the best in the area. Our experience has borne this impression out and we have been very pleased with the care. The management is excellent and all the staff are caring,
friendly and professional. Strongly recommend Crofthead to anyone.

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Review from C L (Daughter of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum arrived at Crofthead Care Home we have been delighted with the care she has received.
All the staff have helped her to settle in. Nothing is too much trouble.
The level of care is second to none.
We are so impressed by the range of activities for residents and the attention to detail
shown.

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Review from Anne M (Wife of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can rest easy knowing that my husband is being well cared for. Everyone in Crofthead Care Home is so kind to him. All staff ie: nurses, carers, domestics and office are all so friendly. There is nothing dismal about Crofthead, it is just such a happy place to be in. I am so grateful to everyone who
looks after my husband - it is home from home.

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Review from L H (Daughter-in-law of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall care excellent. Would highly recommend home.

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Review from James B (Son of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good with my Mum in every way.

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Review from Helen A (Daughter of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience of this residence is that the surroundings are like walking into a fabulous hotel. Cleanliness of rooms etc is next to none. Staff cannot do enough for residents and also visiting families. Excellent food with choices set out on a menu to choose from. There is always excellent entertainment
within the home and when the weather permits, day trips. Staff often go out of their way to give that extra mile. Three words. Simple the best.

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Review from Colin C (Son of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Crofthead last November and from the first day until now, she has had nothing but the best of attention and care from all the staff. Management, nurses and carers, nothing is too much bother to any of the staff and as a visitor daily, you are always guaranteed a warm welcome from
the staff.
The variety of activities that are laid on for the residents is excellent, everyone's tastes and ideas are catered for. I am delighted that I was able to get my mum into Crofthead as it gives all my family, a good feeling knowing how well she is being looked after.

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Review from Elizabeth H (Sister of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and approachable. Nice atmosphere in this care home.

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Review from Brian C (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in the home for around 18 months. I find the staff all very nice and helpful and the place is always spotlessly clean.

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Review from M G (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Crofthead Care Home for 17 months now and is well settled. She has become a bit of a mascot for the home within recent press and advertising campaigns. She is well looked after and the staff all try to spend some time chatting to her. She knows all about their families and this
is good for her as it keeps her mind active. She is involved in a lot of the activities and enjoys this too.

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Review from C F (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after, outstanding care at Crofthead. The standards of care are extremely impressive.

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Review from Audrey D (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care both my parents receive from staff at Crofthead is exemplary. They are looked after with kindness, compassion and love. Their dignity has and is continuing to be maintained without exception. Both of my parents suffer from fairly complex health issues as well as dementia and the staff meet
their needs in all ways. They know them both very well and respond to health issues as they arise and deal with them promptly working in close partnership with myself and my brother. Excellent!

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Review from Margaret M (Wife of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband is getting nurses and carers are all very nice.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Crofthead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Crofthead Care Home is calculated as follows: ( (169 Excellents x 5) + (21 Goods x 4) ) ÷ 190 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Crofthead Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Apr 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

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Marcia Stewart

Job Title: Home Manager

Crofthead is owned by Carewise Homes Group and is run by Home Manager, Mrs Marcia Stewart. Mrs Stewart is an enthusiastic, flexible and approachable manager with over twenty five years’ managerial experience in care. She is a registered nurse, holds a Registered Managers Award, SVQ4 and is passionate about her role in delivering exceptionally high standards of care. Our outstanding care team are also dedicated and highly qualified; most have completed SVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. Attentive and compassionate carers are available twenty-four hours a day. The high staff-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.


In addition to the care staff, Crofthead employs an activities coordinator, an expert cook, domestic staff, catering and kitchen assistants and a maintenance person.


During your first few weeks at Crofthead, we will produce an account of your past, including your background and interests. We compile any information you give us, into a short story which you can treasure with family and friends. It allows us a glimpse into your life before you became a resident and helps us to provide you with care and recreation.