Linlithgow Care Home has a Review Score of 8.9 (8.908) out of 10, based on 14 reviews in the last 2 years. Over all time Linlithgow Care Home has 78 reviews.
Review from Carola C (Daughter of Resident) published on 7 November 2018
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Review from Janette R (Daughter of Resident) published on 25 October 2018
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Review from Margaret R (Wife of Resident) published on 3 September 2018
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Review from V B (Daughter of Resident) published on 6 August 2018
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Review from D M (Stepdaughter of Resident) published on 6 August 2018
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Review from George S (Husband of Resident) published on 16 July 2018
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Review from Eunice B (Daughter of Resident) published on 11 July 2018
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Review from Richard S (Son of Resident) published on 1 February 2018
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Activity co-ordinator/staff help often to provide stimulation and happiness.
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Review from F W (Nephew of Resident) published on 29 January 2018
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Review from H M (Son of Resident) published on 28 November 2017
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Review from Margaret C (Daughter of Resident) published on 1 November 2017
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Review from Fiona W (Niece of Resident) published on 17 October 2017
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The staff are really kind and genuinely care about the residents.
My uncle was extremely well looked after and I cannot thank the staff enough for everything they did to make my uncles days ag good as they could be.
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Review from Margaret G (Niece of Resident) published on 21 August 2017
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Review from Janet K (Wife of Resident) published on 11 August 2017
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Review from P M (Daughter of Resident) published on 3 August 2017
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We greatly appreciate the compassion and caring attitude of all the staff, not just to mum, but to my father and myself as well.
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Review from Jean B P (Daughter of Resident) published on 19 July 2017
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Review from Lorna K (Daughter of Resident) published on 4 July 2017
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Review from Gordon C (Son of Resident) published on 24 June 2017
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Review from Lesley Ann W (Daughter of Resident) published on 5 June 2017
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Review from M M (Daughter of Resident) published on 26 May 2017
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The Review Score of 8.9 (8.908) out of 10 for Linlithgow Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.158 for Linlithgow Care Home is calculated as follows: ( (68 Excellents x 5) + (62 Goods x 4) + (29 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 165 Ratings = 4.158
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.75 Points relating to the number of positive Reviews for Linlithgow Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 12 Positive Reviews ÷ 16 = 0.75
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Nov 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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