Meadowvale Care Home has a Review Score of 9.9 (9.879) out of 10, based on 12 reviews in the last 2 years. Over all time Meadowvale Care Home has 41 reviews.
Review from E K (Daughter of Resident) published on 4 December 2024
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Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home
Thank you so much for your review, it is a pleasure to have your mum here with us and I will pass on your lovely words to the team.
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Review from L M (Daughter of Resident) published on 5 August 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you so much for taking the time to send a lovely review; we are so happy you have chosen Meadowvale for your mum, and I will pass on your lovely comments to the staff.
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Review from E C (Daughter of Resident) published on 15 July 2024
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Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home
Thank you so much for your lovely comments and feedback, it was really nice to look after your mum, she made a huge impact at Meadowvale, and we all miss her dearly. I will pass on your comments and feedback to the team. Thanks.
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Review from Jane A (Daughter of Resident) published on 5 July 2024
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Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home
Thank you so much for your lovely review, it is a pleasure to look after your mum and I will pass on your lovely feedback to all the staff.
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Review from Elaine L (Daughter of Resident) published on 10 June 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you so much for your lovely feedback, it was a pleasure to look after your mum. I will pass on your lovely feedback to the staff.
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Review from Julie L (Granddaughter of Resident) published on 21 May 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you so much for leaving a wonderful care home review, it was a pleasure to look after your gran. I will pass on your kind comments to all the staff.
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Review from A J (Daughter of Resident) published on 7 May 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Hi A. Thank you for choosing Meadowvale for your mum, it is a pleasure to look after your mum. Hope you enjoyed your visit and had a safe journey back home.
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Review from Craig W (Grandson of Resident) published on 11 April 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you so much for taking the time to leave us a review. It was a pleasure looking after your gran and we are thankful that you chose Meadowvale. I will pass on your kind comments on to the staff.
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Review from V R (Daughter of Resident) published on 22 March 2024
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave us such a lovely review, We are so happy that you chose Meadowvale for your Dad. We love looking after your dad. I will pass on your lovely comments to the team.
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Review from H W (Granddaughter of Resident) published on 18 September 2023
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave us such a lovely review, we are glad that you chose Meadowvale for your loved one. I will pass your feedback to the staff. Thank you.
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Review from A T (Wife of Resident) published on 6 September 2023
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave such lovely comments. We will make sure these are passed over to the team. It is a pleasure to look after your husband, and we are enjoying getting to know you as well; we are happy that you choose Meadowvale to care for him. Thank you.
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Review from Lesley M (Daughter of Resident) published on 31 March 2023
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave us a review, your feedback is welcome. I will pass your lovely comments over to the staff.
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Review from P D (Resident) published on 6 February 2023
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to complete a review. We will pass over your comments to the staff
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Review from James B (Son of Resident) published on 8 September 2022
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for your positive feedback, I will pass this on to the team. We are so glad that you chose Meadowvale for your mum and we love looking after her. We hope you have a fantastic relaxing and well-deserved holiday.
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Review from I D (Nephew of Resident) published on 26 July 2022
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Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave an excellent review. I am so glad your aunt has settled well and you are happy with the care and attention she receives. I will share your positive feedback with all the staff here at sunny Meadowvale. Thank you again.
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Review from Brian B (Brother of Resident) published on 23 June 2022
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Reply from Susan Macdonald, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave a review for us. Your brother settled in very well and all the staff loved having him in our care home, we will miss him dearly.
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Review from K S (Daughter of Resident) published on 27 April 2022
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Reply from Susan Macdonald, Home Manager at Meadowvale Care Home
What a wonderful review of Meadowvale Care Home. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your dad. Its always good to talk and share how things are going and I look forward to catching up with you in the near future.
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Review from K W (Friend of Resident) published on 25 April 2022
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Reply from Susan Macdonald, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave an excellent review. I am so glad your aunt has settled well and you are happy with the care and attention she receives. I will share your positive feedback with all the staff here at sunny Meadowvale.
Thank you again.
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Review from Pauline M (Daughter-in-law of Resident) published on 19 April 2022
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Thank you so much!
Reply from Susan Macdonald, Home Manager at Meadowvale Care Home
What a wonderful review of Meadowvale Care Home. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your father in law. It is our pleasure to care for him and to see that he has settled in really well and is comfortable and happy. We shall pass on your compliments to our amazing team who are caring for your father in law. Thank You
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Review from Sandra D (Daughter of Resident) published on 4 April 2022
Submitted via Postal Card •
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Reply from Susan Macdonald, Home Manager at Meadowvale Care Home
Thank you for taking the time to leave us your very positive feedback. We are delighted that you chose us as your preferred home for your dad. It is our pleasure to care for your dad and to see he is comfortable and happy. We shall pass on your compliments to our amazing team who are looking after your dad.
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The Review Score of 9.9 (9.879) out of 10 for Meadowvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.879 for Meadowvale Care Home is calculated as follows: ( (124 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 140 Ratings = 4.879
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Meadowvale Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Administrator
Joined: 2018
Hi, my name is Susan, and I am the Administrator at Meadowvale
I have been with my husband for a lot of years (too many to count) and have 3 grown-up children and 1 Grandson who I love to spend lots of time with.
I have worked at Meadowvale for 3 ½ years. Before joining the team at Meadowvale, I worked in a few various roles from Administration, Trainee Recruitment Consultant, to Catering Manager and I had never worked in the Health Care sector before I joined the team here.
I absolutely love the fact I have a varied job role and I get to do lots of different things each day and I am known for helping wherever I am needed.
I am usually the main point of contact for the home and I get to meet all the relatives of our residents. I absolutely love working at Meadowvale and I find it very rewarding working with residents and staff as every day is different.
Job Title: Housekeeper
Joined: 2006
Hello there! My name is Gretta, and I am the Head of Housekeeping here at Meadowvale.
I was born in Northern Ireland and got married at 18 and moved with my husband Tony to sunny Scotland where I have lived since then, we have 1 daughter Kelly.
I have worked in various roles before coming to Meadowvale and although I am responsible for all the housekeeping and laundry staff, I have been known to be called upon for various tasks around the home to the extent I think I will change my name.
I ensure that Meadowvale is kept to the highest of standards, co-ordinate staff in their daily duties and help ensure that the residents are happy. I enjoy getting to know our residents and their families to ensure their rooms are as comfortable and homely as it would be in their own homes.
Job Title: Maintenance Person
Joined: 2018
Hi my name is Michael but everyone calls me Mike
I have been the maintenance person at meadowvale for 3 years and love working here
I live in Bathgate and stay near to the home which is very handy.
I have two sons, Denholm and Brandon 13 & 12. They keep me very busy.!!
I enjoy mixing with my work colleagues and the residents, every day has different challenges and there is always something different to do day to day.