Meadowvale Care Home

1 Bridgend Court, Bathgate EH48 2BF
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9.9 41 Reviews
  • Meadowvale Care Home, Bathgate
Meadowvale Care Home is purpose-built to provide high-quality, person-centred residential, nursing, dementia and respite care delivered by experienced and skilled staff, 24 hours a day.

The well-being of residents is the home's first priority and aim to bring them happiness and comfort each day.

The home enjoys open views over Bridgend Park to the Bathgate Hills and visitors can visit at any time.

Care Provided by Meadowvale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Ashley Wedlock (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Meadowvale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,505 – £1,505
    • Self-Funded Residential Dementia Care £1,505 – £1,505
    • Self-Funded Nursing Care £1,505 – £1,505
    • Self-Funded Nursing Dementia Care £1,505 – £1,505
    • RESPITE Self-Funded Residential Care £1,505 – £1,505
    • RESPITE Self-Funded Residential Dementia Care £1,505 – £1,505
    • RESPITE Self-Funded Nursing Care £1,505 – £1,505
    • RESPITE Self-Funded Nursing Dementia Care £1,505 – £1,505
  • (these prices are only a guideline, please contact Meadowvale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
Total of 41, showing 21-40
9.9

Meadowvale Care Home has a Review Score of 9.9 (9.879) out of 10, based on 12 reviews in the last 2 years. Over all time Meadowvale Care Home has 41 reviews.

Overall Experience

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  • 11
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Overall Experience  Overall Experience 3.0 out of 5

Overall, I’m satisfied with the care provided to my father, but my involvement has been greatly limited over the past 2 years due to Covid-19. I believe that my father is content in the care home, but he doesn’t normally take part in activities.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you very much for taking the time to leave a review and your feedback Over the past 18 months it has been a very challenging time for everyone, and we continue to provide the best care possible for our residents, We look forward to seeing you back at the care home


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Overall Experience  Overall Experience 3.0 out of 5

My mother is settled, eating, and looking well. I have noticed an improvement in her care over the last few months. The management are trying their best but some of the staff could be doing with more training. Staff shortages contribute to shortcuts but they have always shown kindness to my mother.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you very much for taking the time to leave a review and your feedback Over the past 18 months it has been a very challenging time for everyone; however providing the required number of trained staff is also very important to us in order to reach the high levels of care and this is certainly one of the priorities I have taken on board since joining the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Meadowvale for 9 months, she is happy and well cared for. The staff are amazing and very friendly. The events coordinator is amazing, she goes over and above for the residents. My mum was unwell and the care she was given, by two members of staff in particular, was first class. Mum
had to go into hospital and a member of staff phoned to keep us updated and called while Mum was in hospital to check up on her. When Mum was ready to go back she was delighted to see all her friends in the home.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

What a wonderful review of Meadowvale Care Home. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your mum. It is our pleasure to care for your mum and to see her so comfortable and happy. We shall pass on her compliments to our amazing team who are caring for her.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff go out their way to make the residents feel at home and part of their own family. Always spotlessly clean as well. The entertainment co-ordinator is amazing at getting them all up and active.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for your kind words, it is very much appreciated. We aim to provide the best possible care and support to your nana and all other residents. Thank you again for your support, understanding, and feedback.


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Overall Experience  Overall Experience 4.0 out of 5

She has settled well and is very content.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking the time to complete our review. The staff appreciate the great feedback that we receive and work tirelessly with all our residents so they settle into their new environment with ease.


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Overall Experience  Overall Experience 5.0 out of 5

Meadowvale Care Home has been very welcoming with social distancing in place. The staff go above and beyond making sure residents are happy. All staff have been amazing and accomodating. The residents are always occupied doing activities. My father is a resident and has a great connection with the staff.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking the time to complete the review, staff appreciate your feedback and we will continue to keep up the good work looking after our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for in a great, friendly atmosphere.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking time to complete a review, the score you have given us reflects the hard work and dedication that the staff at Meadowvale take pride in every day. Looking forward to catching up with you on your next visit.


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Overall Experience  Overall Experience 5.0 out of 5

Sadly, my father passed away in April 2021 and I wanted to take this opportunity to comment on the fantastic care he received right up until he passed away. Dad was only transferred to Meadowvale in January, and even in that short space of time, we knew he was well cared for and in the best place to
support him and his needs. The staff got to know him so well and they made that short time for him fun and a place we know he felt safe in and well looked after. When Dad passed sadly away the staff were with him and held his hand so he wasn't alone and we cannot thank them enough for that. Then the care and attention we have had as a family before and after is second to none. I cannot recommend the team here highly enough, they are all fabulous and deserve the biggest thank you for all the work they do and for the care they gave to Dad. Thank you.

Reply from Tracy Hicks, Home Manager at Meadowvale Care Home

Thank you very much for your very kind words and for taking the time to leave us a review we can share with our community. I speak for all the staff team when saying, it was a great pleasure and privilege for all at Meadowvale to spend quality time with your father.


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Overall Experience  Overall Experience 5.0 out of 5

Sadly on the 6th of March 2020, my darling Mother passed away while residing at Meadowvale Care Home.
Although she was in her 96th year and suffering from dementia, she was happy, young at heart and extremely comfortable in her surroundings.
I cannot praise the staff enough who cared so much for my
Mother, they nursed her, stroked her brow, kissed her and never left her side. She knew they were there and even managed a loving smile for these amazing people right to the end.
This gave great comfort to all our family.
At Mum's service donations of over £500 were received and will be donated to Meadowvale.
Thank you to the manager for caring and comforting my Mum and thank you to each and every one of your amazing staff.

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Overall Experience  Overall Experience 4.0 out of 5

My mum stayed in Meadowvale for 3-years, during that time she was happy and very well cared for. Sadly she passed away at the beginning of this month. I am writing this review to thank the staff, especially one member, who did everything possible to ensure my mum was comfortable and pain-free at all
times. You made sure we as a family got to spend time with my mum, something I will always be grateful for.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for nearly a year, and prior to my mum arriving at Meadowvale I was a bit concerned how she would settle it. I needn't have worried, my mum settled in right away thanks to all the staff who made my mum feel right at home. Every time I visited I was made very welcome, the staff
were always very helpful and were giving my mum plenty attention, as well as the other residents, they even got my mum to join in some activities which I never thought she would.
My mum's room was very nice and bright, there was never any issues with cleanliness or maintenance and would recommend to other families.

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Overall Experience  Overall Experience 4.0 out of 5

Have been here for various reasons and most recently for an open day. Very friendly staff and the presentation of the interior is clean and well maintained. Have also been part of their Christmas fayre as well and on every other occasion I've been in, the staff are always interacting with the residents,
which is nice to see. I even helped organise a day visit for some back at Christmas and to watch the carers look after them in the simplest but hard-working manner in and out of their bus etc was good to know that people still take the time to be professional and friendly. You could see that they genuinely cared for their residents rather than it just "being their job"! Even 1 resident spoke highly of the lady who is the admin in the office which again speaks volumes in itself.

Reply from Ronnie Cavanagh, Marketing at Meadowvale Care Home

Thank you, Christina, for your comments about your recent experience at Meadowvale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 2.0 out of 5

Understaffed, especially at weekends. Patients waiting for up to 1 hour, often longer for toilets. Patients transport vehicle is very, very seldom used for patients. Had to use own transport for hospital visits/transfusion etc. Medical staff poor, prescription pills that were not required eg 8 paracetamol,
in case they were in pain and didn't know it. Mishandling patients by lifting inappropriately. Activities, especially on the first floor, are virtually non-existent. What good staff there was. Didn't stay long.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Meadowvale for 5 months now and has settled in very well due to the great care she is given by staff.
Staff are always busy but never ignore the residents, even the cleaning staff will stop and talk to them.
Always smiles on the staff's faces and always good to mum.

Reply from Ronnie Cavanagh, Marketing at Meadowvale Care Home

Thank you, Liz, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Meadowvale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

My friend moved here 1 year ago. I visit regularly and find she is getting the best of care and I have found the Manager and staff very nice.

Reply from Ronnie Cavanagh, Marketing at Meadowvale Care Home

Thank you, Nan, for your comments about your recent experience at Meadowvale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was very ill and the staff at Meadowvale were very caring towards my mum and our family. The staff went above and beyond to make my mum and us as a family comfortable.

Reply from Ronnie Cavanagh, Marketing at Meadowvale Care Home

Thank you, Mary, for your comments about your recent experience at Meadowvale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

My dad was unwell during night shift hours, agency nurse in place. Information re power of attorney not in dad's records but in office cause dispute. Dad's care next day with regular staff, great. Issue with above sorted and through GP end of life care put in place for all staff to see. Manager absolutely
great help and all the regularly trained staff and GP.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home

Thank you, Hazel, we always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents and we are happy to hear you have been supported throughout by the manager and all staff involved.


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Overall Experience  Overall Experience 4.0 out of 5

Think a lot of it all.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home

Thank you Noreen, for your feedback. We were delighted to hear about your positive experience at Meadowvale Care Home. Have a wonderful day!


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Overall Experience  Overall Experience 5.0 out of 5

Everybody was so helpful and went out of their way to help.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home

Thank you Brian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Meadowvale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

We are her frequently (weekly) to visit my relative. He always seems at ease so is obviously in good care. Staff are really friendly and always talk.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Meadowvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Meadowvale Care Home is calculated as follows: ( (124 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 140 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowvale Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 May 2023

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Susan

Susan Drummond

Job Title: Home Administrator

Joined: 2018

Hi, my name is Susan, and I am the Administrator at Meadowvale


I have been with my husband for a lot of years (too many to count) and have 3 grown-up children and 1 Grandson who I love to spend lots of time with.
I have worked at Meadowvale for 3 ½ years. Before joining the team at Meadowvale, I worked in a few various roles from Administration, Trainee Recruitment Consultant, to Catering Manager and I had never worked in the Health Care sector before I joined the team here.
I absolutely love the fact I have a varied job role and I get to do lots of different things each day and I am known for helping wherever I am needed.
I am usually the main point of contact for the home and I get to meet all the relatives of our residents. I absolutely love working at Meadowvale and I find it very rewarding working with residents and staff as every day is different.


Gretta

Gretta Banner

Job Title: Housekeeper

Joined: 2006

Hello there! My name is Gretta, and I am the Head of Housekeeping here at Meadowvale.


I was born in Northern Ireland and got married at 18 and moved with my husband Tony to sunny Scotland where I have lived since then, we have 1 daughter Kelly.
I have worked in various roles before coming to Meadowvale and although I am responsible for all the housekeeping and laundry staff, I have been known to be called upon for various tasks around the home to the extent I think I will change my name.
I ensure that Meadowvale is kept to the highest of standards, co-ordinate staff in their daily duties and help ensure that the residents are happy. I enjoy getting to know our residents and their families to ensure their rooms are as comfortable and homely as it would be in their own homes.


Michael

Michael Mathieson

Job Title: Maintenance Person

Joined: 2018

Hi my name is Michael but everyone calls me Mike


I have been the maintenance person at meadowvale for 3 years and love working here
I live in Bathgate and stay near to the home which is very handy.
I have two sons, Denholm and Brandon 13 & 12. They keep me very busy.!!


I enjoy mixing with my work colleagues and the residents, every day has different challenges and there is always something different to do day to day.