Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
Eildon House Nursing Home has a Review Score of 9.7 (9.702) out of 10, based on 9 reviews in the last 2 years. Over all time Eildon House Nursing Home has 15 reviews.
Review from Hazel F (Daughter of Resident) published on 23 December 2024
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much for your feedback. We wish you and your family best wishes.
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Review from Neil M (Husband of Resident) published on 4 September 2024
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for your feedback we appreciate it very much.
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Review from L M (Respite Resident) published on 23 August 2024
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much, it was a pleasure to meet you all.
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Review from Frances J (Daughter of Resident) published on 30 April 2024
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for taking the time to write a review, we appreciate it very much.
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Review from D J (Friend of Resident) published on 25 April 2024
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much for your feedback; we appreciate it very much.
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Review from Aly G (Daughter of Resident) published on 3 April 2024
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Reply from Lauren McKinlay, Business Development Manager at Eildon House Nursing Home
Thank you so much for taking the time to leave such a lovely and detailed review. We are delighted that you and your mum have benefited so much from the care and support delivered by the fantastic team at Eildon House.
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Review from Pauline G (Daughter of Resident) published on 27 November 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for your feedback. If there is anything you need please let us know, we are always happy to help.
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Review from Daphne C (Niece of Resident) published on 23 November 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for your feedback, we appreciate it. If there's ever anything else please let us know, we are happy to help.
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Review from Sam H (Husband of Resident) published on 17 November 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for your feedback; we appreciate it very much.
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Review from Christine W (Niece of Resident) published on 9 January 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much for your feedback we appreciate this.
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Review from K P (Daughter of Resident) published on 9 January 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much for your feedback we appreciate this a lot. Take care.
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Review from Morag W (Daughter of Resident) published on 9 January 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you so much for taking the time to give us your feedback we appreciate it very much.
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Review from S G (Son of Resident) published on 3 January 2023
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Reply from Lorena Brown, Manager at Eildon House Nursing Home
Thank you for your time in giving feedback we appreciate this very much.
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Review from Linda M (Sister of Resident) published on 20 December 2022
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Reply from Lucy Duffin, Operations Manager at Eildon House Nursing Home
Thank you very much for your feedback. If we can help with anything, our door is always open.
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Review from R H (Resident) published on 13 June 2022
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Reply from Lorena Brown, Home Manager at Eildon House Nursing Home
Thank you for the kind feedback. We are delighted you are happy staying with us.
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The Review Score of 9.7 (9.702) out of 10 for Eildon House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Eildon House Nursing Home is calculated as follows: ( (88 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 106 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Eildon House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Dec 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Joined: 2018
My role at Eildon House is to have oversight of all departments in the home ranging from care through to Domestic and of course, the residents who live here. It is a role that I find challenging but rewarding and I'm very passionate about delivering high standards of care. I am also respectful to residents and the team and feel we all work together really well to provide person-centred outcomes.
Having graduated in 2010 my first job was to work as a staff nurse at Leuchie House, a charity providing respite for those with neurological conditions ranging from Motor Neurones disease, Multiple Sclerosis, Huntington's and many more. It was a fast-paced environment and had to learn quickly on the job to develop the skills required to support our residents. Having worked there for 7 years I worked my way up from staff nurse to Charge Nurse and finally became the Clinical Nurse Manager. Having challenged myself I decided to leave to further my skills and develop into a managerial role and that’s when I went to work for HC-One as a deputy manager. This gave me so much clinical knowledge that I hadn’t had previously, after a year and a half I had enough to stand me in good stead to take up the position I'm in now.
Having been in the role here as a manager for nearly 7 years I'm continually learning day by day and I just love working in Mansfield Care, with my team and the residents.