Ashley Court

33 Craighouse Terrace, Edinburgh EH10 5LH
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9.8 31 Reviews
  • Ashley Court, Edinburgh
Ashley Court has 50 beautiful single bedrooms all with en-suite facilities. Each bedroom has WiFi, TV, telephone access and a nurse call system, for prompt assistance. The bedrooms are arranged over three floors and each floor has a pantry, kitchen, lounge and other pleasant places to sit and socialise.

On the ground floor, the communal Rose Lounge is at the centre of Ashley Court life, with many activities taking place there as well as in the sunny conservatory, with great views over the city. The garden is also a popular place to sit with a cup of tea, or for activities, weather permitting. Events and activities are hugely enjoyed at Ashley Court and a dedicated team, full calendar and the availability of their own minibus ensures that the level of participation is high.

An excellent Chef and kitchen team offer nutritionally-balanced, freshly prepared meals. The menu changes on a four-weekly cycle and they try to accommodate different tastes and diets as far as possible. Residents choose where to eat. Some people like the privacy of their own room, whilst others enjoy eating together in the dining room, with doors that open out onto the garden.

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Care Provided by Ashley Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Carol Morrison (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Ashley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,966 – £2,312
    • RESPITE Self-Funded Nursing Care £2,905 – £2,905
  • (these prices are only a guideline, please contact Ashley Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ashley Court welcome visitors.


  • Parking

  • Car park at Ashley Court and in addition to this there is on street parking that can be used by visitors.


Ashley Court Reviews (31)

Total of 31, showing 1-20
9.8

Ashley Court has a Review Score of 9.8 (9.848) out of 10, based on 17 reviews in the last 2 years. Over all time Ashley Court has 31 reviews.

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Date Published

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Review from J N (Sister of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly & helpful & patient. My sister is well looked after & very settled here.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear that you are so pleased with the staff, and that your sister is well cared for. Thank you.


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Review from J T (Daughter of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and myself and my dad are happy with the care and have no concerns.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so much for your wonderful review. It is so good to hear that you, your brother, and your dad are so happy with the care and facilities.


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Review from A S (Wife of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that since my husband has been with you I cannot thank you enough for the kindness and care you have shown to him. All the carers who are looking after him are amazing. So kind and nothing seems a bother. Their understanding is quite exceptional. A huge thanks to all involved.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

The team will be delighted to hear your feedback. Thank you so much. It is so good to hear that you are so pleased with the kindness and the care from those looking after your husband. Best wishes.


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Review from Catherine B (Friend of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being in respite in August and obtaining a full time place in November, our friend has been extremely well cared for. I find the staff caring and cooperative with a professional but friendly attitude . There are many activities for residents to take part in and the outdoor trips have proved a
success for our friend. She is extremely happy there and enjoys the food and company of others. We have no complaints at all and very happy with the level of care provided.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so lovely to hear that you are so pleased with the care provided for your friend. The activities and outdoor trips are very popular and it is wonderful to hear that your friend enjoys these so much. Many thanks for taking the time to leave your feedback.


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Review from Ruth M (Daughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, compassionate care for my mum by all staff, coupled with fantastic support for the whole family.
Food is of a high standard, with a great choice, and entertainment options are carefully thought out.
The environment is pleasant and garden areas are welcoming.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so much for your review. It is so pleasing to hear that you are impressed with the care, the activities, and all of the facilities. Best wishes.


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Review from W H (Son-in-law of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley Court and it's staff continue to deliver an excellent care experience for my mother in law who has significant health issues. From the welcome from the receptionist to the helpful , respectful friendly and professional responses from the nursing/care/activity/domestic/
auxiliary and management
team there is nearly always a very positive atmosphere evident. This has been seen both during the day and evening and is even more commendable given the wide range of need within the resident group. Two particular strengths are the lovely,caring,compassionate and engaging manner everyone, regardless of position,has interacted with my mother in law and the excellent communication links both by phone and when visiting, especially with the nursing staff. We continue to be impressed with the motivation of staff to encourage her to join in activities, especially as regards outings in the minibus.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear that your first impression right through to the management within the home is impressive, and that you are happy with the care for your mother in law. It is wonderful to hear that she especially enjoys the bus trips, along with the activities. Thank you.


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Review from H M (Husband of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since 2022
At present her dementia is fast deteriating
The management are completely in control, and know all the residents by their Christian name
Their leadership is clear to observe, and they arrange up to date training for all their staff
The management also visit
and chat to the residents on a daily basis
The senior nurse treats the residents with compassion and explains in full what medication is prescribed and what effect it has on their condition
These nurses are very proactive in their duties
The carers not only have great compassion, but also patience and understanding of the residents condition and care requirements
My good lady has a good relation with the management and stall which assisted greatly in her settling in to a very well operated nursing home
I would have no hesitation in recommending Ashley Court to all looking for a nursing home for their loved ones

Reply from Julie Kennedy, Marketing Manager at Ashley Court

From the carers to the nurses, and leadership team, we are always pleased to hear your reviews of each are very positive. and that they offer good engagement, understanding, and care for your wife. Thank you very much. Best wishes.


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Review from Susan C (Daughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Ashley Court Nursing Home and the incredible care they provide for my mum. The staff are warm, friendly, and always engage with her brilliantly, making her feel valued and comfortable. It's reassuring to see how well they look after her, always treating her with kindness
and respect. My dad is there on a daily basis and all staff make him feel very welcome and always take the time to have a conversation with him. The home itself has lovely surroundings, creating a peaceful and welcoming atmosphere and the rooms are spotless. I'm truly grateful to the entire team for their dedication and support.
Highly recommended!

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so lovely to hear that you feel your mum is being looked after with such care and respect, and that your dad too feels so welcome. Thank you so much for your feedback.


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Review from Eric R (Son of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Ashley Court mid January and the care taken by all of the staff has helped mum settle in and feel comfortable. I would like to thank the managers and the two ladies for their help negotiating the paperwork and making it as straightforward as possible. As a family we are delighted that
mum is in such a caring home.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

So good to hear that the team helped to make everything as straightforward as possible, and that your mum is settling well. Many thanks.


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Review from Maureen L (Daughter-in-law of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From entering at reception all staff are polite & friendly.
Communication is excellent regarding any concerns they have re your relative/ family member.
Activities are great....varied something for all residents.
Open days ...good staff to relative relations.
Cleanliness can't fault.
Highly recommend!

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you for your wonderful review. It is great to hear that you are particularly impressed with the activities and the communication. The team will be so pleased. Best wishes.


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Review from J. T. M (Son of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley court has a warm and friendly atmosphere. All staff are very polite and always happy to help. Mums room very homely as she was able to bring a few things from home. Rooms are spotless and finished with nice quality furnishings throughout the home. Lots to keep you busy has a really good activity
programme weekly bus trips which mum loves. Always have themed activities as in burns night, Easter, Halloween many more. They get a very varied menu which mums seems happy with. Can't praise all the staff highly enough.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you very much for your review. It is great to hear that you are so pleased with the staff and facilities, and that your mum especially loves the bus trips. The staff will be delighted with your praise.


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Review from Julia W (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has received at Ashley Court over these last 12 months has been simply wonderful. Everyone invested with her has been incredibly kind and patient. She is looking better than ever and it is very evident that she is being extremely well cared for.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is lovely to hear that you are so delighted with the care that your mother receives and you feel she has improved. Thank you very much for this feedback. Best wishes.


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Review from David L (Son of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk into Ashley Court, you get a warm welcome from the receptionist and if you meet any staff you are always greeted with a smile. At this stage in my mum’s care, I am very happy with how it is being managed. I find the staff caring, pleasant accessible and communication is very
good.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear your positive feedback, and that you are happy with your mum's care. Many thanks for taking the time to leave a review.


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Review from David T (Son of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over two and a half years. The standard of nursing care she has received has been excellent. Mum's clothing and bedding are always spotless as is her room. All the staff are kind and friendly to both my mum and I. There is a nice atmosphere in the home.
Mum has mobility
issues and can no longer feed herself, again, the personal care has been excellent, and the staff will chat with Mum during the personal care, which is nice.
Overall, I am so pleased that Mum is at Ashley Court.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear that you are so pleased with the cleanliness and care provided for your mum and that you and your mum find the staff so friendly. Your feedback is so important to us, and we appreciate you letting us know.


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Review from Judith P (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for 2 years now. Previously we had used the home for respite care, so when she moved in full time the staff all knew her. The care mum receives is excellent and the staff are incredibly patient.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Delighted to hear that you are so happy with the care for your mum. Thank you for your feedback.


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Review from Ron M (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This has to be one of the best care homes. My mother has been at Ashley Court for 18 months, and the level of care has been outstanding. The staff are outstanding, the rooms are excellent, and the activities are perfect and involving.
Staff are very accessible and inclusive.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Great to hear that you consider this is one of the best care homes - from the staff, rooms and activities for your mother. We really value your feedback.


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Review from L R (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last three years of her life at Ashley Court Care Home. She was very well cared for during that period, particularly as she became less mobile and required considerable assistance. I would like to comment, particularly, on her end-of-life care. The staff were really wonderful - they managed
to give us privacy yet attended to Mum in a very caring manner. It takes great skill to help both residents and relatives have such a comforting experience of a loved one's death. It felt like a very natural and peaceful end to a very long, well-lived life.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so very much for your feedback. This will have been a very difficult time for you and your family and we are therefore so pleased that you felt your mum's changing care needs were looked after appropriately.


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Review from C S (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On our first visit to Ashley Court, we found it reassuring that time was taken to have a conversation that focused on Mum as a person, along with her care needs. It gave us confidence that we had found the home-from-home environment that we wanted. Her room was freshly decorated, and the type of chair
that would ensure she would not be confined to bed was available. Mum has been a resident since August 2022. Although not able to participate in all activities, she has enjoyed being involved when possible. Especially being able to maintain the tradition of a birthday afternoon tea, by family being able to set this up in the garden room. Nursing care and support is excellent, and we are notified of any changes. There is great continuity of staff, everyone is very friendly and welcoming. It is comforting to know Mum is safe, content and well cared for. Delighted to have found such a lovely place where family can spend quality time together.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you very much for taking the time to leave a review. It is so pleasing to know how reassured you feel, as a family, regarding the care for your mum. So lovely too that you are enjoying the facilities that enable you to celebrate family occasions and get-togethers.


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Review from J S (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for six months now. He needs a high level of care and attention and we are very pleased with the care he receives. The staff are always happy to chat to let you know how he is fairing and very quick to inform you if there is a problem. He is relaxed and contented which
is a great benefit to the family.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so much for letting us know that you are pleased with the care your father receives, and that staff provide you with the communication that you need.


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Review from E B (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashley Court for a year. Since arriving she has had the most excellent care. She is physically challenged due to strokes and was bed bound for many months. The staff and management have been very pro-active in getting her physio and carrying out the programme given for
her. She is now so improved she is able to sit in a special chair supported and go to other areas of the home. It is such a joy. Her personal needs are met with care and compassion too. Overall the nursing care and support she has received has been impeccable. My mother also has dementia to which the staff are sensitive and understanding too. There is always a choice for her whether it is to join in social events/activities or meals. The menus and food are of a high standard. All Staff and Management are all very friendly, approachable and very responsive to requests suggestions or queries. It's a lovely care home, and a comfort to me and my family that she is very well cared for.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you very much for taking the time to write a review. We are so pleased with your comments regarding your mother’s care and it is especially good that you have seen signs of her physical improvement, and that she is able to take part in events and activities.


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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Ashley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.848 for Ashley Court is calculated as follows: ( (176 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 204 Ratings = 4.848

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 4 Dec 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 24 Mar 2025

Single en-suite room


Awards / Recognitions (1)

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Meet the Team (4)

Carol

Carol Morrison

Job Title: Manager

Joined: 2014

I have been the Manager at Ashley Court since 2014. It is a privilege and a pleasure to look after our residents, and I have a terrific team helping our residents enjoy the later stage of life. I am proud of the quality of life we enable our residents to enjoy.


RN Qualified


Jo

Jo Comrie

Job Title: Care Quality Manager

Joined: 2017

RGN qualified in 1994, Jo has worked in care homes since 1999 and now holds additional qualifications of a Pg Dip HSc in Advanced Nursing.


Jo returned to Randolph Hill in 2017, as Deputy Manager, after managing a nursing home in New Zealand for 8 years. Jo was promoted to manager in 2019, then Senior Manager in 2021 and is now Care Quality Manager.


Julie

Julie Tulloch

Job Title: Care Standards Manager

Joined: 2024

Julie Tulloch is our Care Standards Manager. She has been a registered nurse for almost 35 years and is also a registered community nurse and nurse prescriber. For the last 18 years she has worked as a nurse regulator in health and social care, and joined us from her most recent role as an inspector with the Care Inspectorate.


Like everyone at Randolph Hill, Julie’s drive and focus is to make sure that all of the people that we care for receive the best, high quality service that is right for them. Julie firmly believes that people should enjoy living their life to the full in a nursing home and that nursing homes should be at the heart of the community.


Outside of work Julie likes to be active and enjoys walking in our beautiful countryside, gardening and exercising especially dancing related exercise such as Zumba.


Nicole

Nicole Sowe

Job Title: Operations Manager

Joined: 2025

Nicole qualified in 2013 as a registered general nurse, since then she has worked in a variety of roles within social staff nurse through to manager, operations and quality roles. Nicole joined Randolph Hill after almost 4 years in a variety of operational and quality based roles for a large care organisation. Her passion is ensuring our homes are the best place to live and work for all who use them.


Frequently Asked Questions about Ashley Court

What types of Care is Ashley Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashley Court provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ashley Court have?

There are 50 Single Rooms.

What are the Facilities & Services at Ashley Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashley Court to the centre of Edinburgh?

2.1 mile(s) as the crow flies, distance by road may be significantly further.