Rates do not take into account any council contributions that may lower the fees. The differing rates only differentiate between room sizes, location and layout. All care and communal facilities provided are equal.
Belgrave Lodge operate flexible visiting by prior arrangement.
Private parking is available, however, spaces limited BUT there is unrestricted public parking available.
Belgrave Lodge has a Review Score of 9.4 (9.408) out of 10, based on 10 reviews in the last 2 years. Over all time Belgrave Lodge has 10 reviews.
Review from Pamela P (Daughter of Resident) published on 19 April 2024
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Reply from Lee Dobbie, Manager at Belgrave Lodge
Excellent to hear - I will make sure to pass on the praise to the team as all feedback is highly valued.
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Review from K S (Son of Resident) published on 17 April 2024
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Reply from Lee Dobbie, Provider at Belgrave Lodge
Thank you for the kind words - we are happy that you always feel comfortable discussing anything relating to your mother's care with us and we endeavour to tailor your mother's care to her changing requirements. We look forward to holding more events in the garden as the weather improves as I know she loves the outdoors and especially enjoys our outdoor activities.
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Review from Ross S (Daughter of Resident) published on 15 April 2024
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Reply from Shona Scott, Manager at Belgrave Lodge
Thank you for the review, it is appreciated. Your mother is an "old hand" here and seems very much at home.
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Review from Keith E (Son of Resident) published on 12 April 2024
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Reply from Shona Scott, Manager at Belgrave Lodge
Thank you for your review. Your mother has settled in nicely, a quiet wee soul who fits in really well and gets on well with other residents and staff.
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Review from Susan L (Daughter of Resident) published on 12 April 2024
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Reply from David Dobbie, Provider at Belgrave Lodge
Thank you for the review and the positive comments. Your father is very settled and contented and whilst not averse to some socialising, is quite happy to enjoy his own company when he wants to. Sounds good!
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Review from David H (Son of Resident) published on 11 April 2024
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Reply from David Dobbie, Provider at Belgrave Lodge
Thank you for the nice review. Your mother has become very confident in her surroundings and is always happy to indulge in a bit of banter! The unwary should note she is seldom outdone when it comes to snappy answers! Great fun.
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Review from S S (Resident) published on 2 April 2024
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Reply from David Dobbie, Provider at Belgrave Lodge
I note your comments and am disappointed that you feel that way. I do not think that it is an accurate reflection of the service provided as I have been encouraged by many positive comments over the years.
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Review from Susan M (Daughter of Resident) published on 7 November 2023
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Reply from David Dobbie, Owner at Belgrave Lodge
Thank you for the kind words Susan. Your mum was well loved by the entire team and her stories will be fondly remembered by all at Belgrave Lodge.
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Review from C B (Nephew of Resident) published on 24 October 2023
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Reply from Lee Dobbie, Provider at Belgrave Lodge
Thank you for the review. Your aunt settled in quickly and seems very much at home. She has a great sense of humour and has turned out to be one of our star indoor bowlers.
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Review from Lesley M (Daughter of Resident) published on 23 October 2023
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Reply from David Dobbie, Owner at Belgrave Lodge
Thank you for your kind comments, which are much appreciated by our team, letting them know that their hard work is recognised. It is a pleasure to have Penny at Belgrave Lodge and we are glad that she is happy and has settled in so well.
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The Review Score of 9.4 (9.408) out of 10 for Belgrave Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.508 for Belgrave Lodge is calculated as follows: ( (88 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 120 Ratings = 4.508
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Belgrave Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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