Chamberlain Road Nursing Home

7/9 Chamberlain Road, Edinburgh EH10 4DJ
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Top 20 carehome certificate
10 29 Reviews
  • Chamberlain Road Nursing Home, Edinburgh
Chamberlain Road Nursing Home is a facility purpose-designed to achieve quality care for a range of needs in adults including dementia. En-suite rooms and wheelchair access make for an ideal interior, which is staffed by skilled and attentive carers.

A tasteful interior includes some antique furniture, tasteful artwork and the home also has a private courtyard. Residents are supported in pursuing their own choice of activities and entertaining guests with tea and coffee.

Residents are welcome to decorate bedrooms with their own momentos, making the home versatile towards personal taste.

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Care Provided by Chamberlain Road Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Liliana Bahna (Unit Manager)
  • Admission Criteria
    • Self-funding clients. Detailed personal profile before admission. Pre-admission visit where appropriate.
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Chamberlain Road Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,930 – £2,350
    • Self-Funded Residential Dementia Care £1,930 – £2,350
    • Self-Funded Nursing Care £1,930 – £2,350
    • Self-Funded Nursing Dementia Care £1,930 – £2,350
    • RESPITE Self-Funded Residential Care £1,930 – £2,350
    • RESPITE Self-Funded Residential Dementia Care £1,930 – £2,350
    • RESPITE Self-Funded Nursing Care £1,930 – £2,350
    • RESPITE Self-Funded Nursing Dementia Care £1,930 – £2,350
  • (these prices are only a guideline, please contact Chamberlain Road Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Chamberlain Road Nursing Home Reviews (29)

Total of 29, showing 1-20
10

Chamberlain Road Nursing Home has a Review Score of 10 (9.952) out of 10, based on 14 reviews in the last 2 years. Over all time Chamberlain Road Nursing Home has 29 reviews.

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Review from Lis C (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our 95 year old mother to live in Chamberlain Road Nursing Home in July 2024. She lives with advanced dementia but is physically active. Prior to this, she lived at home with 24 hour care. The manager is excellent and demands excellence from all her staff. She listened to what our mum would
want for her room. The staff are all friendly and caring and our mum has thrived in their care. They were patient when she kept trying to leave at first and staff often take her out for walks. I really could not rate the home and staff highly enough.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you so much for this review. We always appreciate people taking the time to do this and are delighted that you have had such a positive experience. We are always keen to ensure people see the hard work of the staff and their person-centred approaches, so glad you have welcomed this too.


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Review from A T (Son of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Selecting a care home for my mother was one of the hardest decisions we have ever made. From the very start the manager and the entire team at Chamberlain Road Nursing Home showed empathy, care and compassion with, genuinely, my mother's best interests at the very heart of their thinking. This has continued
throughout. My mother is now settling in a lovely, clean, warm and bright ensuite room and really looks forward to three great meals a day having previously not had much of an appetite. She feels safe and secure and happy that her wishes are respected. We have found the management team always on hand to discuss any issues which arise from time to time and continue to proactively support my mother's transition to a care home setting encouraging positive social interactions through the varied group activities, 1:1 care plan and family liaison. Our thanks to the team for, in our experience, all their continued first-class care.

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Review from R G (Friend of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day that we visited Chamberlian House, we were welcomed by a caring and attentive staff.
We have always found the environment and care given to be of the highly quality.
There is a genuine interest and attentiveness shown at all times. We have never once been anything but delighted
with the service provided.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for submitting this review. We are so pleased that you have found your experience positive and feel the staff have been attentive and positive. Your comment about genuine interest is lovely to read as this is something we strive for, here at Elder Homes.


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Review from Midge T (Friend of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You instantly get a homely feeling when you enter the building. I visited the home for many years and the care, compassion, and friendliness shown to my friend never changed during that time. Every single member of the team contributed to looking after her every need. As a visitor, I was always made
more than welcome. Many thanks to the wonderful team.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for your review - lovely to read that you felt that not only your friend, but you too were made to feel so welcome. Friendships are valuable and we are pleased to have been able to ensure yours was able to continue, even with your friend moving into Chamberlain.


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Review from Jo D (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Chamberlayne Road nursing home for 18 months until she died in April 2024. She was very reluctant to go there and was at times quite difficult, but the staff, without exception looked after her extremely well and with respect, and grew to love her despite her idiosyncrasies! An example
of the care which touched me very much was that they recognised that she had always enjoyed cooking and collecting recipes. She would discuss the meals with the chef, and he invited her to “help” in the kitchen for a day only 2 weeks before she died. The manager sent us a photo of her that day, looking happier than she had looked for some years. The staff was very kind also to us, her family, and we always felt the respectful love that they gave my mum. She could not have been anywhere better.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for taking the time to post this review. Although moving into a care home can be a very difficult time for all involved, we are pleased the team made such a difference to your mum's time with us at Chamberlain. We are keen to make sure these important parts of each person's life are celebrated and developed during their stay with us too.


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Review from R H (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum passed away two weeks ago after spending her last 10 months in Chamberlian.
From day one she participated in almost all of the activities which she loved. She looked forward to all her meals, varied and delicious. Her room was always cosy and clean and she felt happy and secure there. The staff
were not only very caring to her but also to myself, very much a home from home. I cannot fault any of the management or staff, they were so kind right to the very end. Thank you all so very much.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

We are so grateful that you have taken the time to write this lovely review, particularly as this is such a difficult time. To know we have helped support a person and their family during their last months is a real privilege and we are so pleased the food and activities were enjoyable during this time.


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Review from Irene Y (Resident) assisted by family/friend published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager at Chamberlain Road Nursing Home is as sensitive as she is excellent in her work. She really does go above and beyond to lift my spirits by organising trips for me such as the cinema which is so kind and thoughtful. The entertainment evenings are so well thought out, casino nights etc.,
with great decor and staff costumes. My nutritional support worker understands my needs and is kind and sensitive with a great sense of humour. The staff in general really do take the time to get to know me and I have very good relationships with them. My friends and family are fine to come and go and I get out as much as I can either with them or the staff. I am very happy to be cared for here.

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Review from Lindsey S (Friend of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chamberlain Road has been a godsend to my friend and the perfect place for her to move to since living alone became too difficult. The location is wonderful for shops and cafes and there is parking. This beautiful home is very tastefully decorated and the staff are very friendly and helpful to residents
and visitors alike. The manager is so kind and sensitive to all individual needs and takes special interest in all the residents, tailoring activities especially for them. I always feel very welcome and I've got to know many of the staff and nothing is too much trouble for them. There are always activities to get involved in and themed nights where the staff go all out to decorate the public areas and dress up. The menus are amazing and the staff have gone above and beyond to assist my friend with her nutrition. There is a very positive and fun vibe here yet it is also very professional with the latest technology for the resident's safety and comfort. Thank you to all staff.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

We are so pleased that your friend (and you) have found the move to be a positive one. Moving into a care home can be very difficult, but we hope to help the transition with some of the areas you have noted. We also hope you have been able to join in some of the activities too, as ensuring relationships can continue once someone moves into care is something we try hard to facilitate.


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Review from P C (Sister of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were both apprehensive when she was to move to a care home - a very big step in anyone's life. However, she has settled in thanks to support of staff and facilities. I can only say well done to all concerned.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for taking the time to send this review. We are aware that the transition into a care home can be unsettling and cause you to feel apprehensive. We are so pleased your sister has settled in and glad the staff have been able to help with this.


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Review from Dorothy B (Friend of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Chamberlain Road for nine months, she was admitted because her dementia meant living at home became too difficult. She has improved physically and mentally since admission. She benefits greatly from the activities programme and loves to go on minibus trips. The staff of all types
are exceptionally kind and caring. She has many visitors who are always made welcome and encouraged to provide the stimulation she needs and to maintain contact with the outside world. In short the home is outstanding and I cannot praise it too highly.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

We appreciate you taking the time to write this review and are so pleased you have been able to see this improvement in your friend's wellbeing since admission. The links with the community and friends are so important to everyone, so we are glad we have been able to help with this part of your ongoing friendship.


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Review from Alison C (Friend of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I enter the home, I see friendly faces. The staff are smiling and helpful and respectful to residents. There is an amazing programme of activities. It feels like a safe and happy environment, with warmth and care from the top filtering down. I would be happy to be a resident here when the
time comes.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for taking the time to complete this review. It is great to hear that you feel so welcome when visiting. This is something we strive to do as we appreciate that time together is precious and doing this in a positive atmosphere is vitally important.


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Review from M N (Friend of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a chance of seeing the Chamberlain Road Nursing Home from the inside and I found it a wonderful place that is ran by the wonderful staff. The residents are looked after by well-trained staff. Residents could join different activities e.g. exercise classes, bingo, crosswords, etc. Once a week the
residents are taken to different places to have varied day trips. Which is lovely for them. The food is fresh, all food is prepared daily and residents can request what they would like to eat. They have a lovely chef in the kitchen with a lovey smile. The rooms are clean and spacious with plenty of lighting and high ceilings. They are well decorated and are well looked after. There is a nice garden at the back where residents can sit out on a nice afternoon to enjoy the sun. The unit’s manager is an amazing manger. She cares about every single resident who stays in the home. She always make sure residents get the best quality of care. Her staff are very tremendous at their jobs.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

We are grateful that you have taken the time to review Chamberlain and pleased to read your observations. We try hard to ensure we deliver a high quality care at all times, but it is always good to see positive feedback such as this.


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Review from Bridget A (Wife of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband has received over the past year since he moved into the care home. The staff are efficient and caring with regard to both residents and their families.
I have been included in all decisions on my husband's care, and communication, in general, is excellent.
I
appreciated the recent introduction of periodic meetings for the relatives of residents.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you for taking the time to submit this review. We are pleased that the re-introduction of the relative's meetings has been well received, and we do hope to expand these in future months. It is also good to read about your positive experience with the care at Chamberlain.


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Review from Hilary A (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Chamberlain for just over a year, before passing away there. The staff are so compassionate, loving and caring - and it is the staff who have made this care home the special place it is. We were very impressed with the welcoming, comfortable, clean and well-maintained environment, from
the moment Dad moved in. The warmth and sensitivity of the staff make it hard to say 'goodbye'. It's been a real home from home for Dad. Thank you everyone.

Reply from Cheryl Henderson, Marketing Manager at Chamberlain Road Nursing Home

Thank you so much for taking the time to post this review. We appreciate that this can be such a difficult time and we are pleased to have made these transition periods just a little easier.
We will ensure that all within the team at Chamberlain see these lovely comments.


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Review from Alasdair S (Son of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly about Chamberlain. My mother has now been a resident for almost two years, and remains mentally alert, but registered blind. Any move from independent living to life in a care home is challenging, but Chamberlain staff have respected my mother’s early desire to continue to
be as independent as possible, gradually moving to give her the extra care as it has become needed. Her room is spectacular, a large Edinburgh public room with a chandelier! However, it is the staff who make Chamberlain the special place that it is. Superbly led, they are all friendly, kitchen staff as well as care staff, and provide important companionship during each day. There is a range of activities provided each week which my mother participates in, and she feels included despite her lack of eyesight. The home is infinitely flexible as regards food. My mother prefers to have her meals served in her room, enjoying the peace and privacy, and requests such as “extra spinach” are met with grace!

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Review from Jan R (Niece of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed in Chamberlain Road Nursing Home for just over two years, she was treated with the utmost respect and the care given was not just in a personal level, but it allowed her to maintain her independent spirit until the end.
The whole staff are to be thanked for the amazing care and attention
to detail, not just for my aunt, but the care and respect we received on each occasion we visited.
They also acted in a compassionate and professional manner throughout the whole Covid pandemic.
Thanks again.

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Review from S M (Daughter of Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely excellent. The staff are uniformly outstanding. My mother is being cared for with great genuine compassion and skill. We could not have asked for better. Thank you to all at this care home!

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Review from G A (Son of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Chamberlain have not only cared for my mother superbly over the last four years, they have shown a kindness and affection which has been amazing. Their communication with me as a relative was always good and we couldn't have asked for more from anyone.

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Review from Polly (Regular Volunteer) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been volunteering weekly in Chamberlain Road Nursing Home for the 3 years and think it is a wonderful care home. There are a few things that led me to this opinion:
1) The residents I’ve got to know all enjoy living there.
2) The staff have always been extremely friendly to me and I’ve only
ever seen them behaving in the same way towards residents. They are approachable and always happy to help.
3) The care home is in good condition and is always clean.
4) There are lots of activities and events on offer for residents to join in with. These include trips to nice coffee shops, watching strictly come dancing (and other similar weekly programmes), festive events and creative workshops. These are completely optional and attendance by residents is highly variable but I think residents largely enjoy them when they do attend.

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Review from Anne A (Stepdaughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather lived at Chamberlain Road Nursing Home for 16 months until his death peacefully at the home. The staff were great at helping him settle in and to cope with the death of my mother and the immense loneliness that came with it. He settled in much faster than I expected and I think considered
many of the staff to be friends and not just carers. I visited him frequently and was invariably welcomed and made to feel as if I was in his home, occasionally staying for a meal - lovely food. Staff turnover is low. It does feel more like a real home than many other care homes do and I am so glad it was there for my stepfather when he needed it.

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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Chamberlain Road Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Chamberlain Road Nursing Home is calculated as follows: ( (157 Excellents x 5) + (8 Goods x 4) ) ÷ 165 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chamberlain Road Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about Chamberlain Road Nursing Home

What types of Care is Chamberlain Road Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chamberlain Road Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Chamberlain Road Nursing Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Chamberlain Road Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chamberlain Road Nursing Home to the centre of Edinburgh?

1.2 mile(s) as the crow flies, distance by road may be significantly further.