Fees vary - from £1500 to £2,195 for a single room per week
Free Street Parking
Claremont Park Nursing Home has a Review Score of 7.7 (7.748) out of 10, based on 4 reviews in the last 2 years. Over all time Claremont Park Nursing Home has 14 reviews.
Review from Marc J (Son of Resident) published on 18 March 2025
Submitted via Website •
Report
Reply from Kirsty Mclellan, Home Manager at Claremont Park Nursing Home
We are writing in response to your recent feedback regarding the care provided to your father. We sincerely apologise that your experience did not meet your expectations and we take all complaints very seriously regardless of the complaints capacity. We have thoroughly reviewed each of the points you highlighted and have taken the necessary steps to address those that were found to be valid. We wish your father all the best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Sister of Resident) published on 26 February 2025
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline W (Daughter of Resident) published on 19 February 2025
Submitted via Website •
Report
Reply from Kirsty Mclellan, Home Manager at Claremont Park Nursing Home
Thank you for the heartwarming feedback regarding our facilities and staff. We strive to foster a welcoming environment that extends beyond our residents to their visiting family members as well. Your acknowledgement at our efforts gives us immense happiness and serves as a reaffirmation of our commitment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Son of Resident) published on 17 December 2024
Submitted via Website •
Report
Reply from Kirsty Mclellan, Home Manager at Claremont Park Nursing Home
Thank you for your kind words and glowing recommendation of our staff and the care we provide. Our principle is to treat each resident as a unique individual with specific needs and preferences and to respect their desires to explore independently, as well as to interact sociably when they choose. Your description of the balance we strike between supervision and independence assures us that we're on the right track with this approach and we appreciate your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Connor D (Friend of Resident) published on 15 June 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley M (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann H (Daughter of Resident) published on 1 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alistair C (Son of Resident) published on 31 May 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen R (Sister of Resident) published on 27 May 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Daughter of Resident) published on 18 May 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Niece of Resident) published on 18 May 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irina S (Sister of Resident) published on 18 May 2021
Submitted via Postal Card •
Report
Reply from Kate Steven, Office Manager at Claremont Park Nursing Home
Thank you very much for your positive comments, I shall pass on your feedback to our staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K P (Daughter of Resident) published on 10 December 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne R (Niece of Resident) published on 28 June 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.7 (7.748) out of 10 for Claremont Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.043 for Claremont Park Nursing Home is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 47 Ratings = 4.043
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.705 Points relating to the number of positive Reviews for Claremont Park Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 3 Positive Reviews ÷ 6.6 = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Oct 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 05 Mar 2025
Single room available from £1500 per week
Loading
Loading events
Job Title: Home Manager
20 years of nursing experience with a real passion for delivering Excellent Quality & Care.