Cluny Lodge

10-16 Cluny Drive, Morningside, Edinburgh EH10 6DP
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Top 20 carehome certificate
10 60 Reviews
  • Cluny Lodge, Edinburgh
Cluny Lodge employs an experienced team of nurses and carers, who are able to fulfil their professional potential within a homely environment, at the same time as supporting a positive daily lifestyle.

The focus is on enabling all clients to enjoy this phase of their life, with a respectful approach towards their personal choice and visiting loved ones.

All carers are handpicked for their empathy, with each residents having their own key worker who makes sure the service remains appropriate and effective over the long-term.

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Care Provided by Cluny Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marcela Patriche (Interim Home Manager)
  • Admission Criteria
    • Self-funding clients. Detailed personal profile before admission. Pre-admission visit where appropriate.
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Cluny Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,930 – £2,350
    • Self-Funded Residential Dementia Care £1,930 – £2,350
    • Self-Funded Nursing Care £1,930 – £2,350
    • Self-Funded Nursing Dementia Care £1,930 – £2,350
    • RESPITE Self-Funded Residential Care £1,930 – £2,350
    • RESPITE Self-Funded Residential Dementia Care £1,930 – £2,350
    • RESPITE Self-Funded Nursing Care £1,930 – £2,350
    • RESPITE Self-Funded Nursing Dementia Care £1,930 – £2,350
  • (these prices are only a guideline, please contact Cluny Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Cluny Lodge Reviews (60)

Total of 60, showing 41-60
10

Cluny Lodge has a Review Score of 10 (9.963) out of 10, based on 23 reviews in the last 2 years. Over all time Cluny Lodge has 60 reviews.

Overall Experience

  • 54
  • 5
  • 1
  • 0
  • 0

Date Published

60
5
10
23
37

Review from R S (Son of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A holistic programme to keep you active, well and healthy when you can. Care, compassion, dignity, respect at all times, special at the end. Gratitude and heartfelt thanks to all the team who cared for dad.

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Review from Keith G (Son of Resident) published on 24 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 21 months of her life in Cluny Lodge and the level of service and care provided by all of the staff was fantastic. There are a variety of activities every day and mum got back into knitting and baking - both skills she excelled at when she was able at home but had lost the will
to do prior to moving into Cluny. I felt that if she needed someone to talk to then the staff would ensure they spent time with her and nothing was ever a problem. As mum slipped away in the last week there were always a number of family members attending (mainly her children and grandchildren), often up to 6 or 7 of us, and the home set us up in a small lounge to enable us to spend time together as a family. They very kindly provided us with hot and cold food and drinks throughout the week. We’ve all said that moving mum into Cluny Lodge, once it was clear she was unable to cope at home on her own, was one of the best decisions we ever made. I hope my kids put me in here when its time!

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Review from P H (Friend of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank you for your excellent care for all the residents. In addition, I want to note that you are continually going above and beyond your call fo duty to show your love and your care for everything. On the occasion of the 100th birthday, yesterday, you marvellously provided for everything
for a wonderful party. All who attended the part were very favourably impressed by the provisions and the way the party was accommodated. I want to say a big thanks for all you did to make it a meaningful and wonderful celebration.

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Review from A K (Friend of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been pleased to be welcomed into this beautiful residence. I have visited my elderly friend only twice recently.
My elderly friend enjoys many aspects of her life in the home, mentioning poetry readings, disliking being brought to sit in front of TV, appreciating physiotherapy and serious conversation.

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Review from M M (Nephew of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Our aunt stayed for only 16 days but our experience in this limited time was very satisfactory.

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Review from Mary-Ann W (Daughter of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was declining with dementia when she moved into Cluny Lodge. From the outset, the staff have been amazing, respectful, caring, cheerful, they were there for both Mum and me. The accommodation is very comfortable and homely. It is an awful time when a loved one has to move into care. But I
am so glad that I was able to choose Cluny Lodge for Mum.

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Review from Louise B (Daughter of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother fell and broke both her arms. After two weeks in hospital, she moved into Cluny Lodge. Her care was excellent and with the support of the nursing team, care workers and physiotherapy team she healed her bones, built her muscles and decided to try living at home again.
If in the future she
requires residential care, then she would definitely choose Cluny Lodge. Thank you.

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Review from Julia G (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Cluny Lodge for four years now with progressively less mobility and abilities. The progression has been dealt with very well by all the staff at Cluny Lodge. As is his worsening dementia. The staff are caring and affectionate, dad is lucky to be able to afford a home where the
staff-patient ratio is high and they have time to stop and talk to him and still have time for all their other duties.

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Review from Judy M (Daughter of Resident) published on 24 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Cluny Lodge was an exemplar of excellence and could not be bettered. I do not use these words lightly; my opinion is based on both my many years as a District Nursing Sister and as a daughter. The loving care my mother received there was truly exceptional; in very late
stages of dementia my Mum always seemed settled and happy and with her dignity maintained. Her face lit up whenever a member of staff came into her room and it was clear that the staff were truly fond of her, getting to know her personality and what was best for her as an individual.
The staff were equally as kind and compassionate to me, always asking after my welfare and keeping me informed of any change in my Mum's condition or care. There was a lot of social activity and rarely did I ever find my Mum alone in her room. Whilst it is the staff that is the foundation of what makes a Nursing Home good it is also worth mentioning the 5* food and furnishings.

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Review from D M (Husband of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Cluny Lodge provided outstanding care and kindness to my wife over the 27 months she was in the home dying from Motor Neurone Disease.


The staff always greeted family and friends with a friendly smile, they found time to chat and joke with my wife and to exchange banter

with us. They kept her spirits up when she felt low. Food and accommodation was excellent. The other residents were friendly and supportive.


I personally was glad of their help and kindness which sustained me over the months when I visited my wife daily.


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Review from Lindsay C (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's experience in Cluny Lodge has been extremely positive. The staff have gone that extra mile in providing first class care and support and he has especially enjoyed their cheery banter. The activities have also been a hit, from poetry evenings to trips out on the bus, he has been there. As
a fussy eater, he has regularly sang the praises of the food. As a relative, I have been delighted at the way the home has kept me appraised of developments which ensures that I can relax knowing he is in very capable hands. I would highly recommend Cluny Lodge, particularly for the staff and the care they provide.

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Review from Mary P (Daughter of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of nursing at Cluny Lodge is exceptional. My mother has advanced dementia and is treated with respect and compassion by a nursing team committed to fulfilling her physical and emotional needs. My father has been welcomed into the Cluny Lodge Community - he frequently has his meals with
the residents and feels part of my mother's life. The staff are always happy to talk to us about any of our concerns and we can visit at any time. There is a good activity programme although unfortunately, my mother is no longer able to participate.

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Review from I C (Son of Resident) published on 12 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very beginning, 'Cluny Lodge' (Elder Homes) were very supportive and professional. This, over the three years my mother has resided here, has been augmented by real warmth and care.
This is present at all levels in the home, from the management to all staff.
I feel my needs are catered for
and my mother is in the best place possible for sustaining her quality of life.

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Review from P M (Respite Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Received a very warm welcome for my respite stay. Staff warm and friendly nothing seems too much trouble. Also, visitors impressed with surroundings, staff and food. I would be very happy to return.
Would suggest a lockable drawer or safe in bedroom for valuables.

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Review from Catherine A (Daughter of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and support.

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Review from James W (Husband of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very high standards.

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Review from Lindsay M (Daughter of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cluny Lodge is such a lovely home. The staff are very empathetic, cheery, and skilled. The place is very busy with many many activities including yoga, films, concerts, poetry, crafts, even therapeutic miniature ponies have been known to visit. Nothing is too much bother and the staff seem to genuinely
care about the residents.


The rooms are all different, my Mum's is quite small but there are some really large ones, it's just the luck of the draw and of course, the larger ones are more expensive. Mum complains a bit about the food but there is always a choice; visitors can eat with residents free of charge and I've always found it to be good.


I highly recommend Cluny Lodge.


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Review from P B (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff asking my relative if there is anything that they would like done differently, about their meals and location for eating them, their clothing, the activities and facilities that are available for my relative, how staff/carers help them.
My relative cannot remember things but is very happy with
their care, meals, laundry and is helped to a few of the social activities that appeal. I am pleased to see my relative weekly and they look well, are wearing their own clean clothes and the resident's room is clean and tidy as is the ensuite. Staff are caring and kind.

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Review from James M (Son of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother fell and broke her hip on returning from hospital she was finding living on her own very difficult. Her GP and Social Care Officer advised that she would be better moving into a residential care home. My sister and I started looking into various homes in Edinburgh. Cluny Lodge shone
out from all the rest viewed. We then put in an application but unfortunately at the time they were full but within days, a room came free and we were offered it. Within days we moved my other into the care home, some three years ago. We have been more than satisfied with the care provided, indeed if you had a category above 'Excellent' they would fall into that category.

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Review from Fiona B (Daughter of Resident) published on 7 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident in Cluny Lodge Nursing Home for 3 years and 4 months. From the outset the staff and management could not have done more to enable Mum to settle and ultimately have an improved quality of life whilst living there. Mum although very reluctant in the beginning to stay at Cluny as
she wanted to go home, soon began to feel safe and enjoy the company of other residents and staff. Cluny offered us as a family extra years of quality fun times with Mum which would not have been possible for her at home. Mum's health fluctuated a lot over this period and staff took great care to ensure she was consulted by her GP and other services as required.She enjoyed the food, outings and day activities on offer and the general buzz of activity within the home. Staff genuinely seemed not only to care for but also care about Mum which was extremely important to us. I visited Mum at all different times of day/night and was always encouraged by the respect and dignity showed to residents by staff.


Sadly Mum died 4 weeks ago and I will always be grateful to Cluny staff for their dedication to making this so dignified and peaceful and enabling her to die there and not be transferred to hospital. The care shown to Mum and us was exceptional and will never be forgotten.
I would not hesitate to recommend Cluny Lodge as a nursing home of choice.


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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Cluny Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Cluny Lodge is calculated as follows: ( (264 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 273 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cluny Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 Dec 2024

How well do we support people's wellbeing? Excellent

(6)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (8)

Amanda

Amanda Lee

Job Title: Unit Manager

Joined: 2013

I have worked for Elder Homes for just over 10 years and started as a newly qualified nurse in the Balmoral suite. Over the years I have worked my way up to unit manager and now work in the Argyll Unit. I studied adult nursing and found my passion working with older adults. In my free time I enjoy both watching and attending rugby matches and following Scotland at Murrayfield. I am hoping to do the Lions tour of New Zealand in 2029. I have grand plans to do a world cruise when I retire. I enjoy movies and going to the cinema. I live with my partner, and we have a crazy cat called Luna. My nieces and nephews mean the world to me, and I love being the aunty who gets to spoil them with sugar and toys.


Ron

Ron Hogg

Job Title: General Manager

Joined: 2021

As General Manager I have a great opportunity to work with all the different teams at Elder Homes, bringing previous experience of process improvements and supporting the Digital Journey all care homes now must take. Moving into the care sector has been a very rewarding experience and one I continue to look forward to for many more years.


Away from work I love spending time with my wife, 3 kids and dog.


Marcela

Marcela Patriche

Job Title: Care Home Manager

Joined: 2003

With a career spanning over two decades at Elder Homes, I have cultivated a diverse skill set and extensive knowledge in the realm of senior care management. My educational foundation, coupled with hands-on expertise, has propelled me from my initial role as a Unit Manager to my current position as the Group Care Home Manager overseeing both Cluny Lodge and Chamberlain Care homes.


As the Group Care Home Manager, I am deeply committed to upholding the highest standards of care and support, fostering a homely and welcoming environment for residents. Leveraging my wealth of experience, I lead a dedicated team to ensure an unparalleled level of service that goes beyond expectations.


Beyond the professional sphere, I enjoy reading, I am a passionate traveller, and cherish moments spent with loved ones. These personal pursuits enrich my life and contribute to a holistic perspective that I bring to my role as a caretaker and manager.


Keith

Keith Robertson

Job Title: Unit Manager

Joined: 2007

In charge of a 34-bed unit


Married with a 16-year-old son. I’ve been a qualified RGN for 21 years and have worked for Elder Homes Ltd for nearly 17 years now having originally started in the care sector working in Cluny lodge as a care assistant in 1995.


Cheryl

Cheryl Henderson

Job Title: Education and dementia co-ordinator

Joined: 2011

Part of my role is to support staff from their induction and throughout their progress within Elder Homes. This includes developing and delivering relevant training around all subjects, with a particular focus on dementia and end of life care. It is a privilege to watch staff grow in knowledge and confidence and know that this will help continue to deliver the best quality care to those we support. Within my role I also support family members and students, during their time connected to Elder Homes.


Growing up I always wanted to be a nurse or a teacher – I now get to do both! I trained as a nurse in the West Midlands, a long time ago, then moved up to Edinburgh in 1992, where I ‘fell into’ care home nursing but realised I loved it.


We recently moved out of Edinburgh and I am loving exploring Midlothian with my 2 year old dog, Bonnie


Zamira

Zamira Berberi

Job Title: Hotel Services Supervisor

Joined: 2012

Albanian by origin, I embarked on a new chapter in Scotland in 2009. In Albania, I worked as a notary assistant for nearly 3 years. Since 2012, I’ve been working for Elder Homes LTD, starting as a Domestic Assistant and now flourishing as a Hotel Services Supervisor. The genuine joy derived from this work is why I continue to thrive in this environment. Balancing this with motherhood to my vibrant 8-year-old son, my family is my anchor. In my leisure, I immerse myself in the beauty of nature through hiking and cycling, find solace in the pages of books, and enjoy the thrill of various sports like tennis and volleyball.


Dianne

Dianne Birrell

Job Title: Receptionist/Admin Assistant

Joined: 2016

I love dancing and I have passed this onto the residents with a Seated Dance class with music from 50’s 60’s and 70’s. I also have a Tai Chi class with the residents.


Liliana

Liliana Bahna

Job Title: Unit Manager

Joined: 2003

I moved to Edinburgh in 2003 and I started working for Elder Homes in September that year. During my time with the Company, I worked both in Chamberlain and Cluny Lodge but Chamberlain was my first Home and I happily returned here to take over as Unit Manager in December 2022.