Colinton Care Home is a step above well staffed and all exceptional in the dementia care
Stuart M (Son of Resident)
The staff went out of their way to treat dad with dignity and respect
J S (Daughter of Resident)
an extremely hard decision to put Mum in a care home but we could not have picked a better one.
Paula G (Daughter of Resident)
Colinton Care Home has a Review Score of 9.8 (9.840) out of 10, based on 20 reviews in the last 2 years. Over all time Colinton Care Home has 79 reviews.
Review from Gillian B (Goddaughter of Resident) published on 20 March 2025
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Review from J S (Daughter of Resident) published on 28 November 2024
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Review from N S (Sister of Resident) published on 31 October 2024
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Review from Alison B (Niece of Resident) published on 23 October 2024
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Review from Stuart M (Son of Resident) published on 26 September 2024
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Reply from Maisie Lawrence, Marketing Assistant at Colinton Care Home
Thank you for your positive feedback towards Colinton Care Home. Our top priority is to ensure residents feel comfortable and welcomed, so it is rewarding to hear such a lovely review about how we are doing. We are also pleased to hear that your family felt well supported and impressed by the high-quality care we provide. Thank you again for your kind words, and we wish your family all the best.
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Review from L M (Daughter of Resident) published on 19 September 2024
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Reply from Maisie Lawrence, Marketing Assistant at Colinton Care Home
Thank you for your lovely feedback about Colinton Care Home. We're delighted to hear that your mum enjoyed her stay and felt so comfortable with us. It's wonderful to know that she appreciated the warm, welcoming atmosphere and had a positive social experience with both the residents and the team. It is truly lovely to know your mum saw some friendships flourish during such a short amount of time, and we're thrilled to hear she's already thinking about returning. We look forward to welcoming her back soon, and thanks again for taking the time to write about your experience!
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Review from P B (Daughter-in-law of Resident) published on 20 August 2024
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Review from Eric R (Son of Resident) published on 15 August 2024
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Review from Gillian R (Daughter of Resident) published on 8 August 2024
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Review from Paula G (Daughter of Resident) published on 1 August 2024
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Review from D P (Daughter of Resident) published on 1 August 2024
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Review from Michael P (Son of Resident) published on 25 July 2024
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Review from Tracey M (Daughter of Resident) published on 1 May 2024
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Review from Samantha W (Daughter of Resident) published on 24 April 2024
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Review from J Y (Husband of Resident) published on 13 March 2024
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Review from Elaine T (Daughter of Resident) published on 16 February 2024
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Review from Carol T (Daughter of Resident) published on 16 February 2024
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Review from Pippa H (Granddaughter of Resident) published on 13 February 2024
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Review from D A (Son of Resident) published on 21 September 2023
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Review from Susan A (Daughter of Resident) published on 20 April 2023
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Reply from Harriet Sharland, Marketing Administrator at Colinton Care Home
Your review brightened our day! It's wonderful to hear that your dad is having a positive experience at Colinton Care Home. We're committed to ensuring a high standard of care and a comfortable living environment for all residents.
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The Review Score of 9.8 (9.840) out of 10 for Colinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.840 for Colinton Care Home is calculated as follows: ( (201 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 237 Ratings = 4.84
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Colinton Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Sep 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2024
Liz Cass brings over 15 years of dedicated nursing experience, having served as a nurse, charge nurse, unit manager, and deputy manager.
From April 2014 to December 2022, she managed the dementia unit at Colinton Care Home and held the position of Deputy Manager. After a brief period of career development, Liz returned to Colinton as the Home Manager, motivated by her passion for elder care.
In her spare time, Liz enjoys adventurous outings with her son, whom she considers to be her greatest achievement outside of her work.
She advises families to trust their decision when choosing a care home. Liz is deeply committed to the happiness and well-being of her residents, always going above and beyond to meet their needs.
In her own words Liz says “My love for working with our older generation has never failed me and my residents are at the forefront of everything I do. I will go above and beyond to ensure the happiness and well-being of everyone within the home. “